Knowledge Management and Business Performance

  • This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. An interview study spanning 222 informants in 38 countries was launched to collect data on KM expert views concerning the future research needs of the KM field. The value contribution of KM requires more research despite experts agreeing on the complexities involved in solving this challenge. Further research areas identified were related to the influence of KM to support business strategy, intellectual capital, decision-making, knowledge sharing, organizational learning, innovation performance, productivity and competitive advantage. The sample is dominated by European-based KM experts and the self-selecting sampling approach that was used by relying on the networks of each partner could have biased the structure of this sample. The recognition of the complexity to demonstrate the value contribution of KM could prevent practitioners from usingThis paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. An interview study spanning 222 informants in 38 countries was launched to collect data on KM expert views concerning the future research needs of the KM field. The value contribution of KM requires more research despite experts agreeing on the complexities involved in solving this challenge. Further research areas identified were related to the influence of KM to support business strategy, intellectual capital, decision-making, knowledge sharing, organizational learning, innovation performance, productivity and competitive advantage. The sample is dominated by European-based KM experts and the self-selecting sampling approach that was used by relying on the networks of each partner could have biased the structure of this sample. The recognition of the complexity to demonstrate the value contribution of KM could prevent practitioners from using over-simplified approaches and encourage them to use more advanced measurement approaches. The paper is unique, in that it reports on the views of 222 KM experts from 38 countries representing both academia and practice, on the issue of future research needs in terms of KM and business outcomes. As such it provides valuable guidance for future studies in the KM field and related subjects.zeige mehrzeige weniger

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Metadaten
Verfasserangaben:Peter HeisigORCiDGND, Olunifesi Adekunle Suraj, Aino Kianto, Cosmas Kemboi, Gregorio Perez Arrau, Nasser Fathi Easa
URN:urn:nbn:de:kobv:525-18094
DOI:https://doi.org/10.1108/JKM-12-2015-0521
ISSN:1367-3270
Titel des übergeordneten Werkes (Englisch):Journal of Knowledge Management
Untertitel (Englisch):Global Experts’ views on future research needs
Verlag:Emerald
Verlagsort:Bingley
Dokumentart:Wissenschaftlicher Artikel
Sprache:Englisch
Datum der Veröffentlichung (online):12.09.2017
Jahr der Erstveröffentlichung:2016
Veröffentlichende Institution:Fachhochschule Potsdam
Datum der Freischaltung:10.11.2017
GND-Schlagwort:Wissensmanagement; Wissensorganisation; Forschung; Zukunft; International
Jahrgang:20
Erste Seite:1169
Letzte Seite:1198
Fachbereiche und Zentrale Einrichtungen:FB5 Informationswissenschaften
FB5 Informationswissenschaften / Publikationen des FB Informationswissenschaften
DDC-Klassifikation:000 Informatik, Informationswissenschaft, allgemeine Werke / 020 Bibliotheks- und Informationswissenschaften
Lizenz (Deutsch):License LogoCC - Namensnennung-Keine kommerzielle Nutzung-Weitergabe unter gleichen Bedingungen
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