Centre for Digital Governance
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Despite claims of a paradigmatic shift toward the increased role of networks and partnerships as a form of governance—driven and enabled by digital technologies—the relation of “Networked Governance” with the pre-existing paradigms of “Traditional Weberian Public Administration” and “New Public Management” remains relatively unexplored. This research aims at collecting systematic evidence on the dominant paradigms in digitalization reforms in Europe by comparing the doctrines employed in the initial and most recent digitalization strategies across eight European countries: Estonia, France, Germany, Italy, The Netherlands, Norway, Spain, and the United Kingdom. We challenge the claim that Networked Governance is emerging as the dominant paradigm in the context of the digitalization of the public sector. The findings confirm earlier studies indicating that information and communication technologies tend to reinforce some traditional features of administration and the recentralization of power. Furthermore, we find evidence of the continued importance of key features of “New Public Management” in the digital era.
EXECUTIVE SUMMARY
A large body of literature claims that ICT and digitalisation have triggered broad organisational and cultural changes in public organisations. These changes have led many to conclude that a new era has begun that is characterised by collaboration within intra-and intersectoral networks and this has become a key paradigm for public sector governance and innovation. Yet, empirical evidence of a shift towards “Networked Governance” remains limited, and few have explored further the linkages between digitalisation and collaboration in the public sector. Work Package 6 of the TROPICO project addresses this void by providing a meta-analysis of the design, coordination, and implementation of national digitalisation strategies in eight European countries with different administrative traditions (Estonia, France, Germany, Italy, Netherlands, Norway, Spain, and UK). By coding the countries’ first significant and most recent strategies, we examine whether there is evidence supporting the argument of a paradigmatic shift with respect to public sector governance and collaboration. The final analysis is based on 8496 codes and on an additional questionnaire filled out by the relevant TROPICO partners’ country teams. Based on our results we cannot conclude that a Networked Governance is emerging in the era of digital government, but rather find confirmation that all reform paradigms are present in governments’ digitalisation efforts. In fact, the way in which digital transformation of the public sector is put forward in the strategies may strengthen hierarchical patterns of command and control. Findings further indicate that over time collaboration has changed regarding scope and motives, while its intensity has remained relatively weak. Moreover, administrative traditions do not serve as explanatory approach for country variations in the context of digitalisation strategies. Rather, divergences are explained by the different geneses and purposes of the documents. However, we observe similarities in the perceived success factors: a common vision, cultural change, accessibility, leadership and trust are main recurring themes. Furthermore, we find no conclusive evidence that governance paradigms and collaborative arrangements in the digitalisation strategies influencethe performance of digital government. Lastly, in the conclusion of the report, we address some recommendations to practitioners for designing and implementing digitalisation strategies
Based on a survey of more than 6700 top civil servants in 17 European countries, this book explores the impacts of New Public Management (NPM)-style reforms in Europe from a uniquely comparative perspective. It examines and analyses empirical findings regarding the dynamics, major trends and tools of administrative reforms, with special focus on the diversity of top executives’ perceptions about the effects of those reforms.
Der föderale Staatsaufbau und die konsensorientierten Institutionen des deutschen Regierungssystems schaffen einen hohen Koordinationsbedarf und erschweren die Integration neuer Technologien und Politiken in bestehende Strukturen. Dies zeigt sich auch beim E-Government, also der Digitalisierung der Verwaltung. Besonders die föderale Organisation von Verwaltungszuständigkeiten verkompliziert die Koordination beim E-Government, während beispielsweise im Gesundheitsbereich die konsensorientierten Institutionen die Einführung technischer Innovationen verlangsamen. Gewisse Fortschritte Deutschlands sind im internationalen Vergleich gleichwohl zu erkennen.
This cumulative dissertation advances management scholarship by studying the novel phenomenon of Blockchain organizing. Blockchain is an emerging technology that facilitates the maintenance of data across networks of computers, as opposed to more traditional central servers. These distributed data maintenance capabilities may have wide-ranging consequences. Ever since Blockchain’s inception in 2008, a discourse identifying this technology as an enabler of radically new and decentralized modes of collective and societal coordination has gained traction. “Blockchain organizing” refers to practices in which such Blockchain technology artefacts are being developed, implemented, and/or utilized by organizations.
Studying these practices presents a unique opportunity to further management scholarship; particularly subjective time research following the neo-institutional tradition. Blockchain is not only an emerging technology associated with significant future expectations, but further a meta-organizational technology whose very raison d'être is the transformation of entrenched organizational structures. When organizational actors develop, implement, and/or utilize Blockchain technology, bureaucratic ways of organizing that have been established in the past and continue to be legitimized in the present may become reevaluated in light of bold visions for an organizational and societal future that looks radically different.
The dissertation at hand utilizes this Blockchain context as an exemplary case to develop theory on how transformative future visions and expectations associated with emerging technologies may become instantiated within the present, and conceptualizes this phenomenon as “present-future convergence”. Developed based on a field-level pilot study that led to an 18-month ethnographic engagement with one Blockchain start-up, the three papers gathered in the dissertation utilize an interpretivist approach to explain how present-future convergence is rooted in conjoined processes of intra- and inter-subjective temporal experience. Furthermore, the papers highlight the counterintuitive consequences that present-future convergence may have for processes of technological, organizational, and societal change. In doing so, the dissertation opens promising research avenues at the intersection of temporality, performativity, and sociomateriality, and contributes to scholarly understanding of Blockchain organizing.
Practically speaking, the dissertation helps answer the question of how actors may “pull” the future into the present to realize transformative future visions like those associated with emerging technologies.
This cumulative dissertation advances management scholarship by studying the novel phenomenon of Blockchain organizing. Blockchain is an emerging technology that facilitates the maintenance of data across networks of computers, as opposed to more traditional central servers. These distributed data maintenance capabilities may have wide-ranging consequences. Ever since Blockchain’s inception in 2008, a discourse identifying this technology as an enabler of radically new and decentralized modes of collective and societal coordination has gained traction. “Blockchain organizing” refers to practices in which such Blockchain technology artefacts are being developed, implemented, and/or utilized by organizations.
Studying these practices presents a unique opportunity to further management scholarship; particularly subjective time research following the neo-institutional tradition. Blockchain is not only an emerging technology associated with significant future expectations, but further a meta-organizational technology whose very raison d'être is the transformation of entrenched organizational structures. When organizational actors develop, implement, and/or utilize Blockchain technology, bureaucratic ways of organizing that have been established in the past and continue to be legitimized in the present may become reevaluated in light of bold visions for an organizational and societal future that looks radically different.
The dissertation at hand utilizes this Blockchain context as an exemplary case to develop theory on how transformative future visions and expectations associated with emerging technologies may become instantiated within the present, and conceptualizes this phenomenon as “present-future convergence”. Developed based on a field-level pilot study that led to an 18-month ethnographic engagement with one Blockchain start-up, the three papers gathered in the dissertation utilize an interpretivist approach to explain how present-future convergence is rooted in conjoined processes of intra- and inter-subjective temporal experience. Furthermore, the papers highlight the counterintuitive consequences that present-future convergence may have for processes of technological, organizational, and societal change. In doing so, the dissertation opens promising research avenues at the intersection of temporality, performativity, and sociomateriality, and contributes to scholarly understanding of Blockchain organizing.
Practically speaking, the dissertation helps answer the question of how actors may “pull” the future into the present to realize transformative future visions like those associated with emerging technologies.
Many governments have problems with developing digital government services in an effective and efficient manner. One proposed solution to improve governmental digital service development is for governments to utilize agile development methods. However, there is currently a lack of understanding on two important and related topics. First, whether or not agile development might help to overcome common failure reasons of digital government projects. Second, what the challenges and success factors of agile digital government service development are. This paper addresses both of these gaps. By gathering insights from six cases where agile methods were used in the development of new digital services, it identifies five core categories of challenges and success factors encountered when utilizing agile development methods for governmental digital service development: organizational, methodological, end-user-related, technological, and regulatory. Furthermore, based on these findings, it makes initial recommendations on when and how to best use agile methods for digital government service development.