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Background to the studies was the revision of the current selection criteria of the German ecolabel Blauer Engel (Blue angel) for copiers and printers. In the requirements limits were set for ozone, dust and styrene emissions. The former test methods did no longer correspond to todays requirements with regard to emission measurements. In addition, the emission behaviour of hardcopy devices due to the use of different and non-com parable test methods has been recently discussed controversely. For this reason a new test method had to be developed which enables a reliable, reproducible determination of emission rates (ER) for dust, ozone and VOC (volatile organic compounds). The basis for this was the ECMA-Standard 328 compiled by ECMA (European Computer Manufacturer Association) using dynamic chamber measurements. Nine different machines, desktop laser printers as well as office devices like bigger copiers and multifunctional devices were investigated. As a result of the study new criteria for the Blauer Engel for copiers, printers and a new created for multifunctional devices, concerning TVOC, ozone and dust emission were determined. Additionally a model is presented calculating the concentrations in real rooms under usual printing conditions derived from the test chamber results.