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The human factors approach relies on understanding the properties of human capability and limitations under various conditions and the application of that knowledge in designing and developing safe systems. Following the principles of the MTO (Man Technology Organisation) approach, emphasis should be given to the way people interact with technical as well as organisational systems.
A model describing human factor influences in relation to the performance shaping factors and their effect on manual ultrasonic inspection performance had been built and a part of it empirically tested. The experimental task involved repeated inspection of 18 defects according to the standard procedure under no, middle and high time pressure. Stress coping strategies, the mental workload of the task, stress reaction and organisational factors have been measured. The results have shown that time pressure, mental workload and experience influence the quality of the inspection performance. Organisational factors and their influence on the inspection results were rated as important by the operators. However, further research is necessary into the effects of stress.
The total reliability of a mine searching system is driven by the triple of intrinsic
capability, which describes the physical-technical basis capability, the application and
environmental factors and the human factors. Some of them can be determined in
laboratory measurements but the human factor and a part of environment conditions
and their interaction with the device need to be treated statistically. That is why the
test & evaluation procedure described in CEN CWA 14747:2003, includes in addition
to parameter tests of metal detectors also the reliability or blind field tests under local
conditions with local personnel. A series of three big field trials had been
accomplished in the ITEP-project 2.1.1.2 Reliability Model for Test & Evaluation of
Metal Detectors to specify the optimum conditions for reliable trial results with
affordable effort. For each set of specific working conditions, characterized in terms
of a combination of one mine type in one soil with one detector handled by local
personnel, the searching system will show up a working performance in mine
detection rates as a function of mine depth and show up a certain overall false call
rate. During the ITEP-trials in Benkovac and Oberjettenberg the authors learnt to
determine this function separately for each mine type in each soil, which is especially
important for low metal mines in uncooperative soil which will be illustrated for the
mine PMA2 in different types of soil. The question of representativeness for field
conditions on the one hand and necessary statistical set up for the possibility to
distinguish between individual detector performances is still under discussion.
Because the demining process is always connected with a danger for human beings, it is necessary to make sure the proper functioning of mine searching equipment in detecting mines. Detecting a hidden target by penetrating physical interaction of rays or waves is similar to non-destructive testing. The non-destructive testing profession developed procedures to check the reliability of testing. These procedures, like the performance demonstration where the successful detections are statistically evaluated against false call rates and their implementation in an industrial standard (ASME section XI appendix VIII) are used as a template. A first adoption to demining was accomplished in the prescription for blind trials in the CEN workshop agreement CWA 14747: 2003 for test and evaluation of metal detectors. Within an ITEP project a number of blind trials were carried out to learn about the necessary statistical basis of those trials to achieve true, reproducible and repeatable results to give guidance for the selection and improvement of metal detectors. The special focus in this first investigation was on the influence of the human factor due to the different degree of experience of the operators and the influence of the soil.