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The ongoing digital transformation of the economy and the increasing complexity of networked products and applications are bringing digitalization into the focus of conformity assessment bodies (CABs). The demand for conformity assessment services is rising in tandem with innovations, new technologies, and processes. This poses new challenges for testing and calibration laboratories, inspection and certification bodies, and other CABs. Nevertheless, the emergence of advanced digital technologies and applications also opens up new opportunities for these organizations. This study is the first to comprehensively explore "Digitalization in Conformity Assessment" building on data from an online survey of CABs worldwide (14 countries and West Africa as a region with seven countries).
The COVID-19 pandemic posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, were also affected by the associated disruptions. Their role in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. The question arises of how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported, on average, a reduction in demand for their services during the pandemic, facing restrictions in all countries. In addition, the pandemic had an overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as a countermeasure, with CABs reporting a higher need for digitalization. The paper highlights and discusses results from in-depth analyses relevant to policymakers and industry alike.
This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Germany. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends.
The study on German CABs is part of a global project that covers various other countries (see www.qi-fokus.de).
Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study
(2021)
The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike.
Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study
(2021)
The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike.
The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, which are a key part of the Quality Infrastructure and constitute central pillars for trade, health and the innovation system, are also affected by the associated disruptions. However, their services matter more than ever.
We present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand to highlight and compare economic impacts, the resilience of this industry as well as issues of digitalization.
Covid 19 stellt Gesellschaft und Wirtschaft vor immense Herausforderungen – auch die Konformitätsbewertungsbranche ist betroffen. Die Bundesanstalt für Materialforschung und -prüfung (BAM) hat gemeinsam mit der TU Berlin und
dem Fraunhofer ISI die Auswirkungen der Pandemie auf die wirtschaftliche und operative Lage von Konformitätsbewertungsstellen in Deutschland untersucht. Dabei standen auch die Digitalisierung sowie die Resilienz der Branche im
Fokus.
Lo scoppio della pandemia da Covid-19 ha travolto Italia a inizio anno e i suoi effetti sull’economia sono stati particolarmente pesanti.
Proprio per analizzare gli effetti della pandemia sul mercato della valutazione della conformità, lo scorso settembre Accredia, in collaborazione con l’Istituto Federale tedesco della Ricerca e del Collaudo dei Materiali (BAM), la Technische Universität di Berlino e l’Istituto Fraunhofer ISI, ha condotto un’indagine presso gli organismi e i laboratori accreditati in Italia.
Die Studie fasst Ergebnisse einer Befragung von Konformitätsbewertungsstellen zu deren Lage und den Aussichten während der Corona-Pandemie zusammen. Besondere Schwerpunkte wurden auf die wirtschaftlichen Auswirkungen und die Arbeitsfähigkeit, aber auch auf die Resilienz und die Wirkungen auf die Digitalisierung gelegt.
Im Vortrag wurden die Ergebnisse der von BAM gemeinsam mit der TU Berlin und Fraunhofer ISI durchgeführten Befragung zur Lage der Konformitätsbewertungsstellen während der Corona-Pandemie vorgestellt und mit den Teilnehmer*innen diskutiert. Schwerpunkte lagen auf den wirtschaftlichen Auswirkungen (Aufträge, Arbeitsfähigkeit, Existenz), der Resilienz der Branche sowie den Wirkungen auf die Digitalisierung. Mehr Informationen unter www.qi-fokus.de.