Rethink, restructure, redesign

  • The aim of this master thesis is to rethink, restructure and redesign an existing software management tool for planning employee resources based on user experience in order to strengthen the business processes within a company. The user centered design process goes through eight phases, from planning, understanding, ideation, conception, design, and evaluation of the project with the user. Working directly with end users, project managers, and developers allowed for usability testing, surveys, and discussions to make the application and system supportive and intuitive. These insights created a system that can be used by new customers, but also reused by existing customers. The results of the literature and field research show that the needs and also the user behavior adapted design is significantly more popular and thus better accepted compared to the current solution. The entire user experience and not only the visual design is included. The final output are purposes, concepts, misfits, and a whole redesign of the employee planningThe aim of this master thesis is to rethink, restructure and redesign an existing software management tool for planning employee resources based on user experience in order to strengthen the business processes within a company. The user centered design process goes through eight phases, from planning, understanding, ideation, conception, design, and evaluation of the project with the user. Working directly with end users, project managers, and developers allowed for usability testing, surveys, and discussions to make the application and system supportive and intuitive. These insights created a system that can be used by new customers, but also reused by existing customers. The results of the literature and field research show that the needs and also the user behavior adapted design is significantly more popular and thus better accepted compared to the current solution. The entire user experience and not only the visual design is included. The final output are purposes, concepts, misfits, and a whole redesign of the employee planning tool.show moreshow less

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Metadaten
Author:Shalin Naomi Wild
Subtitle (English):enhancing the user experience of an employee resource planning tool
Language:English
Document Type:Master's Thesis
Reviewer(s) at THI:Simon Nestler, Andreas Riener
Publishing Institution:Technische Hochschule Ingolstadt
Date of first Publication:2022/08/07
Year of first Publication:2022
Place of publication:Ingolstadt
Pages:88, LVIII
URN:urn:nbn:de:bvb:573-35213
Faculties / Institutes / Organizations:Fakultät Informatik
Degree Programmes:User Experience Design (M. Sc.)
Licence (German):License Logo Urheberrechtsschutz
Release Date:2023/04/14