FB1 Sozial- und Bildungswissenschaften
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This paper describes a novel emotionally intelligent cognitive assistant to engage and help older adults with Alzheimer’s disease (AD) to complete activities of daily living (ADL) more independently. Our new system combines two research streams. First, the development of cognitive assistants with artificially intelligent controllers using partially observable Markov decision processes (POMDPs). Second, a model of the dynamics of emotion and identity called Affect Control Theory that arises from the sociological literature on culturally shared sentiments. We present background material on both of these research streams, and then demonstrate a prototype assistive technology that combines the two. We discuss the affective reasoning, the probabilistic and decision-theoretic reasoning, the computer-vision based activity monitoring, the embodied prompting, and we show results in proof-of-concept tests.
This paper presents an exploratory study conducted to understand how audio-visual prompts are understood by people on an emotional level as a first step towards the more challenging task of designing emotionally aligned prompts for persons with cognitive disabilities such as Alzheimer’s disease and related dementias (ADRD). Persons with ADRD often need assistance from a caregiver to complete daily living activities such as washing hands, making food, or getting dressed. Artificially intelligent systems have been developed that can assist in such situations. This paper presents a set of prompt videos of a virtual human ‘Rachel’, wherein she expressively communicates prompts at each step of a simple hand washing task, with various human-like emotions and behaviors. A user study was conducted for 30 such videos with respect to three basic and important dimensions of emotional experience: evaluation, potency, and activity. The results show that, while people generally agree on the evaluation (valence: good/bad) of a prompt, consensus about power and activity is not as socially homogeneous. Our long term aim is to enhance such systems by delivering automated prompts that are emotionally aligned with individuals in order to help with prompt adherence and with long-term adoption.
Recent advances in artificial intelligence and computer science can be used by social scientists in their study of groups and teams. Here, we explain how developments in machine learning and simulations with artificially intelligent agents can help group and team scholars to overcome two major problems they face when studying group dynamics. First, because empirical research on groups relies on manual coding, it is hard to study groups in large numbers (the scaling problem). Second, conventional statistical methods in behavioral science often fail to capture the nonlinear interaction dynamics occurring in small groups (the dynamics problem). Machine learning helps to address the scaling problem, as massive computing power can be harnessed to multiply manual codings of group interactions. Computer simulations with artificially intelligent agents help to address the dynamics problem by implementing social psychological theory in data-generating algorithms that allow for sophisticated statements and tests of theory. We describe an ongoing research project aimed at computational analysis of virtual software development teams.
We review Affect Control Theory (ACT) as a promising basis for equipping computational agents in social simulations with a sense of sociality. ACT is a computational theory that integrates sociological insights about the symbolic construction of the social order with psychological knowledge about cognitive-affective mechanisms. After explaining the theoretical foundations of ACT and applications of the theory at the dyadic and group level, we describe a case study applying the theory from an ongoing research project examining self-organized online collaboration in software development.
The interplay between intuitive and deliberative processing is known to be important for human decision making. As independent modes, intuitive processes can take on many forms from associative to constructive, while deliberative processes often rely on some notion of decision theoretic rationality or pattern matching. Dual process models attempt to unify these two modes based on parallel constraint networks or on socially or emotionally oriented adjustments to utility functions. This paper presents a new kind of dual process model that unifies decision theoretic deliberative reasoning with intuitive reasoning based on shared cultural affective meanings in a single Bayesian sequential model. Agents constructed according to this unified model are motivated by a combination of affective alignment (intuitive) and decision theoretic reasoning (deliberative), trading the two off as a function of the uncertainty or unpredictability of the situation. The model also provides a theoretical bridge between decision-making research and sociological symbolic interactionism. Starting with a high-level view of existing models, we advance Bayesian Affect Control Theory (BayesACT) as a promising new type of dual process model that explicitly and optimally (in the Bayesian sense) trades off motivation, action, beliefs and utility. We demonstrate a key component of the model as being sufficient to account for some aspects of classic cognitive biases about fairness and dissonance, and outline how this new theory relates to parallel constraint satisfaction models.
Theoretical and Empirical Modeling of Identity and Sentiments in Collaborative Groups (THEMIS.COG) was an interdisciplinary research collaboration of computer scientists and social scientists from the University of Waterloo (Canada), Potsdam University of Applied Sciences (Germany), and Dartmouth College (USA). This white paper summarizes the results of our research at the end of the grant term. Funded by the Trans-Atlantic Platform’s Digging Into Data initiative, the project aimed at theoretical and empirical modeling of identity and sentiments in collaborative groups. Understanding the social forces behind self-organized collaboration is important because technological and social innovations are increasingly generated through informal, distributed processes of collaboration, rather than in formal organizational hierarchies or through market forces. Our work used a data-driven approach to explore the social psychological mechanisms that motivate such collaborations and determine their success or failure. We focused on the example of GitHub, the world’s current largest digital platform for open, collaborative software development. In contrast to most, purely inductive contemporary approaches leveraging computational techniques for social science, THEMIS.COG followed a deductive, theory-driven approach. We capitalized on affect control theory, a mathematically formalized theory of symbolic interaction originated by sociologist David R. Heise and further advanced in previous work by some of the THEMIS.COG collaborators, among others. Affect control theory states that people control their social behaviours by intuitively attempting to verify culturally shared feelings about identities, social roles, and behaviour settings. From this principle, implemented in computational simulation models, precise predictions about group dynamics can be derived. It was the goal of THEMIS.COG to adapt and apply this approach to study the GitHub collaboration ecosystem through a symbolic interactionist lens. The project contributed substantially to the novel endeavor of theory development in social science based on large amounts of naturally occurring digital data.
Bayesian affect control theory is a model of affect-driven social interaction underconditions of uncertainty. In this paper, we investigate how the operationalization of uncertainty in the model can be related to the disruption of social orders—societal pressures to adapt to ongoing environmental and technological change. First, we study the theoretical tradeoffs between three kinds of uncertainty as groups navigate external problems: validity (the predictability of the environment, including of other agents), coherence (the predictability of interpersonal affective dynamics), and dependence (the predictability of affective meanings). Second, we discuss how these uncertainty tradeoffs are related to contemporary political conflict and polarization in the context of societal transitions. To illustrate the potential of our model to analyze the socio-emotional consequences of uncertainty, we present a simulation of diverging individual affective meanings of occupational identities under uncertainty in a climate change mitigation scenario based on events in Germany. Finally, we sketch a possible research agenda to substantiate the novel, but yet mostly conjectural, ideas put forward in this paper.