On a two-queue priority system with impatience and its application to a call center
| Author: | Andreas Brandt, Manfred Brandt |
|---|---|
| Document Type: | Article |
| Parent Title (English): | Methodol. Comput. Appl. Probab. |
| Volume: | 1 |
| First Page: | 191 |
| Last Page: | 210 |
| Year of first publication: | 1999 |
| Preprint: | urn:nbn:de:0297-zib-3641 |

