@article{RoliaZhuArlittetal.2004, author = {Rolia, Jerry and Zhu, Xiaoyun and Arlitt, Martin and Andrzejak, Artur}, title = {Statistical service assurances for applications in utility Grid environments}, series = {Performance Evaluation}, volume = {58}, journal = {Performance Evaluation}, number = {2-3}, doi = {10.1016/j.peva.2004.07.015}, pages = {319 -- 339}, year = {2004}, language = {en} }