@techreport{KrumkeRambauTorres2002, author = {Sven Krumke and J{\"o}rg Rambau and Luis Miguel Torres}, title = {Online-Dispatching of Automobile Service Units}, institution = {ZIB}, address = {Takustr. 7, 14195 Berlin}, number = {02-44}, language = {eng}, year = {2002} }