Refine
Year of publication
Document Type
- Part of Periodical (323)
- Doctoral Thesis (216)
- Working Paper (204)
- Book (83)
- Conference Proceeding (25)
- Article (9)
- Other (4)
- Report (3)
- Habilitation (1)
- Lecture (1)
Is part of the Bibliography
- no (871)
Keywords
- Lehrstuhlbericht (205)
- Deutschland (46)
- Germany (35)
- Bibliothek (30)
- Studie (28)
- Controlling (27)
- Library (27)
- Familienunternehmen (25)
- Study (25)
- Family business (22)
Institute
- Institute of Management Accounting and Control (104)
- WHU Dean's Office (75)
- WHU Library (58)
- Chair of Technology and Innovation Management (31)
- Kühne Foundation Endowed Chair of Logistics Management (28)
- Allianz Endowed Chair of Finance (22)
- Chair of Monetary Economics (22)
- WHU Financial Accounting & Tax Center (FAccT Center) (22)
- Chair of Macroeconomics and International Economics (18)
- Chair of Organization Theory (17)
Politics, society and enterprises are working diligently to reduce CO2 emissions. Regardless, Europe’s transport CO2 emissions have been growing 25% since 1990, and they still are. This dissertation begins by contemplating the consumer side and proceeds to elucidate the physical delivery and finally challenge sustainable logistics with retailers’ and fleet operators’ business profitability targets. Our first study (Chapter 2) shows the impact of eCommerce logistics performance on customer lifetime value. Fifteen hypotheses on price, speed, convenience, and sustainability are validated through a literature review, expert interviews, and customer surveys. Customers are increasingly asking for customized logistics services, some demand speed, others accept waiting times and price surplus for sustainability. Alongside increasing customer lifetime value, e-Commerce companies are compelled to reduce their carbon footprint and rail becomes popular in dispatching parcels. However, rail last mile is still performed with diesel-hydraulic shunting locomotives. Fleet operators’ challenges are still not answered by science, industry, or politics. Based on real operations data we develop a techno-economical model and Total Cost of Ownership (TCO) calculation in our second study (chapter 3) evaluating the migration from diesel to battery-electric vehicles from fleet operator perspective. In our third study (Chapter 4), we apply political financial support instruments to the fleet operators’ TCO calculation. We evaluate their funding effectiveness by relating their impact on innovation diffusion and CO2 reduction to the public cost. By proposing actionable measures in this dissertation, we wish that the impact of logistics on customer value and climate change is recognized, and political funding is deployed effectively.
This dissertation explores the future of last-mile delivery and focuses on stationary and mobile delivery solutions. We1 provide a brief overview of the last-mile delivery sector and associated challenges. The high growth in e-commerce influenced the last-mile delivery sector significantly. New entrants and start-ups target emerging business segments, affecting the market dynamics in this competitive sector. Since digitization and sustainability will further shape the sector, we conduct a Delphi-based scenario study for last-mile delivery in 2040. Our expert panel evaluates 17 projections covering future consumer behavior, delivery technologies, delivery services, and regulation. Based on this data, we derive three future scenarios for the last-mile delivery sector to provide managerial and policy guidance for logistics service providers, municipalities, e-commerce retailers, and suppliers to realign their long-term strategies. According to our Delphi-based scenario study, stationary parcel lockers will be an integral part of last-mile delivery networks in the future. Thus, we examine the ecological and economic impact of optimized stationary parcel locker locations. We formulate a multinomial logit model to represent discrete customer choice for the delivery services based on recipients’ availability at home and travel distance to stationary parcel lockers. Further, we devise a mixed-integer linear programming model. The examination of various regions demonstrates that well-positioned stationary parcel lockers yield up to 11.0% of cost and 2.5% of emission savings. However, this technology leads to adverse environmental effects in more rural areas due to recipients’ different pick-up behavior. New delivery technologies might overcome the drawbacks of stationary parcel lockers. Therefore, we study the impact of integrating mobile parcel lockers into current last-mile delivery networks. As previously, a multinomial logit model represents clients’ demand. We design a mixed-integer linear programming model covering home, stationary, and mobile parcel locker delivery. Our empirical study reveals that this new technology can generate 8.7% additional cost savings and up to 5.4% extra CO2 equivalent emission savings with regards to the home and stationary parcel locker delivery network. The analysis of several regions highlights that mobile parcel lockers should be deployed in more populated cities with at least 20,000 inhabitants due to higher population densities. Our findings confirm that recipients’ diverse pick-up behavior and travel distances are crucial factors influencing the extent of emission savings.
Open innovation (OI) research has evolved widely in recent years and many facets of facilitating OI, from managing specific innovation methods, challenges of external knowledge assimilation and IP aspects, to linking organizational and managerial patterns to innovation performance, have been studied. A field that is less explored is the impact of managing and organizing the variety of OI tools and partners in an OI ecosystem, as well as in open communities, on organizational capabilities. The biopharmaceutical industry with its significantly changing innovation landscape, moving towards increasingly leveraging external knowledge sources to successfully develop new products, was selected as an appropriate research target to investigate the impacts of OI on organizational capabilities and design. While collaboration has been prominent in this knowledge-intensive sector for decades, making use of firm-external knowledge sources further gained relevance and OI approaches became increasingly popular because firms expected to overcome severe R&D productivity challenges while at the same time meeting new patient-centric demands. Three core areas that have undergone major changes in recent years are identified: New partners join the system or change their role within the innovation process; advanced OI methods and tools are becoming available; and new virtual ways of co-working are now prevalent. This observation raises the question how pharmaceutical firms and innovators react to operating in a novel innovation ecosystem, particularly regarding their organizational capabilities and –design. The first project investigates patterns of innovation partnerships through an explorative interview approach with three identified key types of partners in biopharmaceuticals: Biotech companies, academic institutes, and contract research organizations. It provides a framework to manage different partners and four identified different archetypes of OI partnerships. The second project explores an in-depth case at one of the world’s largest healthcare firms, focusing on the management and organization of various OI methods within R&D. The developed multi-dimensional framework on the determinants for organizational design for OI shows that the complexities of open innovation tools applied, and the knowledge involved to deliver OI results seem to play a major role for designing an OI organization. The third project follows an explanatory approach and tests which factors determine successful collaboration among patients and among researchers in virtual healthcare communities. The article shows that researchers rely on knowledge organization while patients rather rely on social organization. The three projects map out the evolvement towards a biopharmaceutical OI ecosystem of new partners, methods, and tools and identify effects on organizational capabilities and management patterns on ecosystem, corporate, as well as community-level.
This paper develops a country-level measure of CEO discretion based on a survey of 561 strategy consultants from 35 countries. Unlike measures previously used in the literature that focus on legal constraints on managerial behavior, our measure reflects the multidimensionality of managerial discretion. Consistent with managerial discretion being associated with performance variability, our measure explains cross-country differences in variability of accounting-based and market-based measures of firm performance. In contrast, indirect measures used in prior literature do not have significant explanatory power. Taken together, these findings suggest that our measure has the potential to open up new avenues of research related to country differences of CEO discretion and their effects on firm outcomes in finance and economics. Key words: Managerial Discretion; Performance Variability; Cross-Country
Within this doctoral dissertation, I explore mergers & acquisitions (M&As) in the context of family firms. In particular, I investigate (1) the M&A performance of family firm acquirers compared to non-family firm acquirers, the strategic mechanisms that help explain the relationship between family firm acquirers and M&A performance and the influence of family board involvement on family firm acquirers’ pursuit of M&A strategies by drawing upon the socio-emotional wealth perspective, (2) the M&A motives and processes in acquiring family firms through the lens of the long-term orientation framework, and (3) the restructuring strategies, including divestments via M&As, employed by family firms to poorly performing portfolio firms by drawing upon the escalation of commitment literature coupled with the socio-emotional wealth perspective.
Disruptions regularly hit economies. Scholars and industry experts suggest many strategies to avoid disruptions or handle them effectively. Two things are repeatedly mentioned: Increasing resilience and deploying artificial intelligence (AI) technologies. In this dissertation, we1 look at both aspects and focus our efforts on production processes. To get a well-rounded view, we apply various research methods, i.e., surveys, case studies, and systematic literature reviews (SLRs). In our first paper (Chapter 2), we investigate the perceived organizational resilience of companies in the German manufacturing industry. We perform an SLR to analyze existing research on organizational resilience measures. We see that existing (qualitative) resilience measures are complex, challenging to interpret, and therefore, hard to scale and apply across multiple industries. Based on this, we develop a novel, low-threshold resilience measure consisting of six resilience items about the past perceived internal/external resilience, current perceived internal/external resilience, and anticipated need for internal/external resilience, called the Enterprise Resilience Index (ERI). Finally, we conduct an empirical study with ~200 German experts across various industries. Our survey shows that the German manufacturing industry perceives itself as relatively resilient, with significant differences between industries and company sizes. We also see that they anticipate a high need for external resilience across industries in the future. Most strikingly, the Machinery industry shows the lowest ERI levels while it anticipates a relatively high need for resilience, showing the development need for this industry in terms of resilience. To explore the aspect of AI, we focus on waste incineration plants (WIP) in Chapter 3. WIPs have various levels of automation, but they still rely on manual operations by human operators. Consequently, the combustion process is managed rather inefficiently, and steam outputs and emission levels are not optimal. Thus, we investigate how reinforcement learning (RL) can help enhance process automation and thus optimize the combustion process, e.g., by making more frequent and diverse interventions. An RL agent is trained via trial and error with a reward function that includes the optimization criteria. Since the actual equipment, i.e., the real WIP, cannot be used as the training environment, a digital twin is built using original plant data and a neural network. The RL agent is then trained in this offline environment with the deep Q-network algorithm (DQN). Our work demonstrates that a digital twin of a WIP can be built in a data-driven way. We show that the RL agent outperforms the human operator, increasing the steam output by 7.4% and reducing the oxygen level by 3.6%. Thus, applying RL might benefit the plant operator financially due to increased output and the environment in terms of reduced emission levels. Finally, we look at a practical aspect of AI: AI readiness and adoption (Chapter 4). Many companies across various sectors have adopted AI technologies. However, the supposedly high adoption rates are misleading since many applications are rather experimental and not applied in key business areas. We believe that this limited AI adoption arises from a lack of AI readiness. We conduct a case study in the waste incineration industry with over 160 clients and investigate which strategies facilitate AI adoption in not-AI-ready industries. Based on these interactions, we distill five strategies that counter typical AI readiness barriers, thus increasing AI readiness: education, trust, customer centricity, focus, and collaboration. These strategies focus on transforming businesses just as much as necessary to prepare them for the AI technology that is supposed to be implemented. With increased AI readiness, chances for AI adoption rise. We are convinced that these strategies can be applied in various environments. In summary, this dissertation gives empirical evidence and expands the literature on organizational resilience and benchmarking, reinforcement learning and digital twins, and AI readiness and adoption.
1 The term “we” refers to the authors of the respective chapters, as noted at the beginning of each chapter.