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Attitudes to the external realisation of knowledge management tasks

  • Companies may realise all major knowledge management tasks, i.e. knowledge acquisition, accumulation and exploitation, not only internally but also externally. Therefore, we propose the integrate-or-relate decision in knowledge accumulation as a complement to the well-known make-or-buy and keep-or-sell decisions in knowledge acquisition and exploitation. A key factor for taking adequate decisions, for building up appropriate organisational capabilities and for realising a firm’s knowledge potentials are unbiased attitudes to the knowledge management tasks. While past research has focused on the NIH syndrome as a negative attitude to external knowledge acquisition, a more holistic view is adopted in this article by extending prior research on two dimensions. Firstly, we consider all major knowledge management tasks and do not limit our analysis to knowledge acquisition; secondly, we take into account that apart from too negative attitudes also overly positive attitudes to the external realisation of knowledge management tasks may exist. Building on prior research, we identify the following six syndromes: ‘not-invented-here’ vs. ‘buy-in’ in knowledge acquisition, ‘all-stored-here’ vs. ‘relate-out’ in knowledge accumulation and ‘only-use-here’ vs. ‘sell-out’ in knowledge exploitation. After briefly reviewing research into NIH and developing a knowledge management framework, the syndromes are defined, and possible antecedents, consequences and managerial actions are described.

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Metadaten
Author:Ulrich Lichtenthaler, Holger Ernst
URN:urn:nbn:de:hbz:992-opus4-6224
Subtitle (English):reconsidering the not-invented-here (NIH) syndrome holistically
Series (Serial Number):WHU-Forschungspapier (102)
Publisher:Wissenschaftliche Hochschule für Unternehmensführung (WHU) Otto-Beisheim-Hochschule
Place of publication:Vallendar
Document Type:Working Paper
Language:English
Date of Publication (online):2018/04/06
Date of first Publication:2004/10/01
Release Date:2018/04/06
Tag:Wissensmanagement
Knowledge management
Page Number:29
Institutes:WHU Entrepreneurship and Innovation Group / Chair of Technology and Innovation Management
Licence (German):Copyright for this publication