Informatik und Kommunikation
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ABSTRACT
Trust is important for collaboration. In hybrid teams of humans and robots, trust enables smooth collaboration and reduces risks. Just as collaboration between humans and robots differs from interpersonal collaboration, so does the nature of trust in human-robot interaction (HRI). Therefore, further investigations on trust formation and dissolution in HRI, factors affecting it, and means for keeping trust on an appropriate level are needed. However, our knowledge of interpersonal trust and trust in autonomous agents cannot be transferred directly to HRI. In this paper, we present a study with 32 participants on trust formation and dissolution as well as forecasting to influence trust in an industry robot. Results show differences in dynamics and factors of trust formation and dissolution. Additionally, we find that the effect of forecasting on trust depends on task success. These findings support the design of trustful human-robot interaction and corresponding robotic team members.
Triumph der Ästhetik
(2006)
Wie wählen Nachrichtenmedien aus, worüber sie berichten? Dieser Frage versuchen Nachrichtenwertforschende seit vielen Jahren auf den Grund zu gehen. Die Nachrichtenwertforschung ist eine der traditionsreichsten Forschungsrichtungen der Journalismusforschung, die bis zum heutigen Tag aktuell ist. Begründet wurde sie bereits in den 1920er-Jahren von Walter Lippmann, internationale Bekanntheit erfuhr sie durch Johan Galtung und Mari Holmboe Ruge, die 1965 eine Liste von Nachrichtenfaktoren entwickelten und diese empirisch überprüften. Es folgten unzählige empirische Untersuchungen zu diesem Thema, die sich an einer Weiterentwicklung der Theorie versuchten. Der vorliegende Beitrag gibt einen Überblick über die Entwicklungsgeschichte der Nachrichtenwertforschung und skizziert, was Forschende heutzutage an der Thematik interessiert.
The disruptive nature of the changing media landscape and technology-driven advances in communication have led to innovative ways of organizing work in the information and communication industry. This reorganization of work is reflected in the concept of New Work, which rethinks working concepts, styles, and employee behavior. Based on a survey among staff in the information and communication industry (n = 380), this study investigates the status quo of the implementation of New Work measures and their effectiveness in helping companies reach organizational goals. The results show that New Work measures are widely adopted although there is still unused potential. Moreover, the study demonstrates that the implementation of New Work measures supports companies in achieving New Work goals as well as overall organizational goals in the contexts of agile management, change management, internal communication, and evaluation.
Sustainability communication as an increasingly circumscribable research field grounds in communication, management and marketing concepts. This chapter focuses on communication of sustainability, sustainable consumption and green claiming and discusses the effects of non-transparent sustainability communication and greenwashing. It specifically presents a study on how the suspicion of greenwashing in green advertising affects attitudes towards the ad and the brand, as well as the purchase intention. The affect transfer hypothesis is used as a model to understand advertising effects in this context. Additionally, this study delves into potential influencing factors on suspicion of greenwashing, such as the type of green advertising and the “lifestyle of health and sustainability” (LOHAS). The research question is addressed through a quantitative experimental online survey. The results demonstrate that the suspicion of greenwashing has a negative effect on attitude towards the ad and on attitude towards the brand, as well as on purchase intention. The chapter therefore offers new insights into one of the critical aspects of strategic sustainable communication and lays the groundwork for future research on “washing” (green, pink, rainbow, etc.) and the need for re-framing sustainability in business-consumer discourses.
This Article introduces two research projects towards assistive robotic arms for people with severe body impairments. Both projects aim to develop new control and interaction designs to promote accessibility and a better performance for people with functional losses in all four extremities, e.g. due to quadriplegic or multiple sclerosis. The project MobILe concentrates on using a robotic arm as drinking aid and controlling it with smart glasses, eye-tracking and augmented reality. A user oriented development process with participatory methods were pursued which brought new knowledge about the life and care situation of the future target group and the requirements a robotic drinking aid needs to meet. As a consequence the new project DoF-Adaptiv follows an even more participatory approach, including the future target group, their family and professional caregivers from the beginning into decision making and development processes within the project. DoF-Adaptiv aims to simplify the control modalities of assistive robotic arms to enhance the usability of the robotic arm for activities of daily living. lo decide on exemplary activities, like eating or open a door, the future target group, their family and professional caregivers are included in the decision making process. Furthermore all relevant stakeholders will be included in the investigation of ethical, legal and social implications as well as the identification of potential risks. This article will show the importance of the participatory design for the development and research process in MobILe and DoF-Adaptiv.

