Institute for Web Science and Technologies
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Institute
This thesis tackles a common bottleneck in data-science courses: students struggle
to turn a broad interest into a focused, workable project idea. This thesis set out to
design and evaluate a compact assistant—EduIDEAtor—that makes this first mile
simpler and more intentional. The tool uses a text-first interface with plain inputs,
a small set of clearly different directions, and quick, reversible edits so students can
steer ideas without losing momentum. After building and iterating the web appli-
cation, The thesis evaluated how students experienced it and how it compared with
familiar, non-AI brainstorming. The findings are consistent: navigation and input
clarity were strong; students felt more able to generate and shape ideas; overall sat-
isfaction and willingness to continue using the tool were high. Two practical refine-
ments emerged—make back navigation clearly visible and give users finer control
over how broad or specific the suggestions are both achievable without changing
the core design. The contribution is a concrete pattern for first-mile ideation and a
set of actionable guidelines for course-level adoption.
This thesis investigates the potential of LLMs to provide personalized and context aware feedback in data science education. Traditional automated feedback systems often face challenges related to adaptiveness, scalability, and pedagogical alignment. To address these limitations, an experimental study was conducted using a custom-built AI tutor based on GPT-4o, which guided students through six clustering assignments designed around k-means and DBSCAN concepts. Data were collected from pre- and post experiment questionnaires and 516 dialogue exchanges recorded across ten individual tutoring sessions. A mixed-methods approach was adopted. Quantitative analysis compared pre and post-survey results to measure normalized learning gain (g = 0.375), effect size (Cohen’s d = 0.321), and statistical significance (t(9) = 0.811, p > 0.05). Qualitative analysis involved manual coding of AI responses for feedback type, adaptiveness, and student engagement. Results showed that students generally perceived the AI tutor positively, emphasizing its clear explanations, step-by-step guidance, and timely feedback. While moderate conceptual improvement was observed, statistical effects remained small, suggesting that perceived learning gains may exceed measured performance improvements. Conversational analysis revealed that adaptive responses and interactive questioning supported engagement, though occasional inconsistencies and reliance on predefined solutions limited deeper adaptiveness. The study contributes to educational technology research by providing empirical insight into both the capabilities and current constraints of LLM-based tutoring. Although student satisfaction was high, findings highlight the need for more sophisticated scaffolding, enhanced contextual adaptiveness, and hybrid human-AI feedback frameworks. Overall, this research demonstrates the promise of LLMs in delivering scalable, personalized support in data science education, while emphasizing the importance of continued evaluation to ensure pedagogical reliability and meaningful learning outcomes.
This study examines student housing experiences in Koblenz through a mixed-methods approach that integrates surveys, geospatial analysis, and quantitative modeling to explore affordability, accessibility, satisfaction, and equity. By analyzing both objective factors—like rent, distance to campus, and travel times—and subjective measures such as satisfaction and sentiment, it identifies disparities across student groups, especially affecting international students. The findings suggest that housing outcomes stem from both structural conditions and lived experiences, revealing possible biases within the housing system. The study advocates for targeted interventions, including expanding affordable residences, enhancing transport connectivity, and promoting transparency in housing allocation to ensure equitable access in Germany’s higher education context.
Enhancing AI Telephony System with
Large Language Models: A Comparative
Study on ’Telegra KIT’
(2025)
Nowadays, artificial intelligence (AI) has been widely used in telephony systems. It
allows telephony systems to automate customer interactions without any human in-
tervention. However, traditional approaches used across various tasks in telephony
systems has some limitations. To address these limitations, this thesis investigates
the potential of Large Language Models (LLMs) to enhance AI-driven telephony
systems by improving intent recognition, entity extraction, inquiry question gener-
ation, and synthetic training data creation.
We have conducted a comparative study to evaluate the performance of LLM-
based methods and traditional methods across above mentioned tasks. This study
is conducted on Telegra-KIT, an AI-based telephony platform. We have used real-
world data of Telegra-KIT to assess the performance. The results show that LLMs
outperformed traditional approaches by improving intent recognition accuracy from
18.42% to 39.71% and entity extraction accuracy from 52.69% to 82.21%. LLM-based
approach was also able to create effective inquiry questions when a caller’s intent is
uncertain. The results also demonstrated the ability of LLM to create high-quality
synthetic training data to address data scarcity issues and enhance model general-
ization.
The findings of this thesis contribute to the advancement of AI telephony sys-
tems by offering a more context-aware, adaptable approach for important tasks in
telephony.
The findings of this study demonstrate that the Random Forest (RF) algorithm provided the most accurate predictions in comparison with other boosting machine learning algorithms. Key drivers of energy consumption identified through XAI techniques such as SHAP and LIME include energy star rating, facility type, and floor area. These XAI methods helped enhance the interpretability of the models, making them more accessible for non-expert users, such as building managers and policymakers. By leveraging machine learning and XAI, this research provides a transparent and actionable framework for optimizing building energy efficiency and supporting sustainable energy management.
In the realm of education, the timely identification of students who need further support to succeed in their respective courses, plays a pivotal role in fostering aca- demic success and preventing potential setbacks. This thesis thus aims to contribute to this critical area by focusing on the development of predictive models for the early detection of at-risk students in their academic journey. The primary dataset used for this thesis is provided by kaggle, encompassing diverse student informa- tion, including demographic, socio-economic factors, and academic performance categorized into three different classes, presenting an imbalanced nature that poses a significant challenge.
Thus the primary objectives of this thesis are to address the problem of imbal- anced data, explore and assess the performance of multiple classification methods such as, logistic regression, decision tress, random forests and support vector ma- chines (SVM), neural networks, and create a comprehensive end-to-end processing pipeline which includes the systematic steps of balancing the data, model training and evaluation. Additionally the developed pipeline is tested on two additional datasets to assess its generalizability and robustness. This research aims to provide a comprehensive understanding of addressing the challenges of imbalanced data and how different classification methods and regression can be optimally applied to early detection of at-risk students. The findings are expected to aid educational institutions in supporting their students and enhancing academic success through timely interventions.
Key findings demonstrates the robustness of SVM SMOTE balancing technique acro- ss the datasets used in this study, where it consistently achieved best results when combined with various models, particularly highlighting the success of the combi- nation of Random Forest model with SVM SMOTE, and Decision tree model with SVM SMOTE in achieving notable accuracy rates. This emphasizes the adaptability of the balancing techniques employed, providing a strong foundation for predictive intervention educational settings.
This thesis explores and examines the effectiveness and efficacy of traditional machine learning (ML), advanced neural networks (NN) and state-of-the-art deep learning (DL) models for identifying mental distress indicators from the social media discourses based on Reddit and Twitter as they are immensely used by teenagers. Different NLP vectorization techniques like TF-IDF, Word2Vec, GloVe, and BERT embeddings are employed with ML models such as Decision Tree (DT), Random Forest (RF), Logistic Regression (LR) and Support Vector Machine (SVM) followed by NN models such as Convolutional Neural Network (CNN), Recurrent Neural Network (RNN) and Long Short-Term Memory (LSTM) to methodically analyse their impact as feature representation of models. DL models such as BERT, DistilBERT, MentalRoBERTa and MentalBERT are end-to-end fine tuned for classification task. This thesis also compares different text preprocessing techniques such as tokenization, stopword removal and lemmatization to assess their impact on model performance. Systematic experiments with different configuration of vectorization and preprocessing techniques in accordance with different model types and categories have been implemented to find the most effective configurations and to gauge the strengths, limitations, and capability to detect and interpret the mental distress indicators from the text. The results analysis reveals that MentalBERT DL model significantly outperformed all other model types and categories due to its specific pretraining on mental data as well as rigorous end-to-end fine tuning gave it an edge for detecting nuanced linguistic mental distress indicators from the complex contextual textual corpus. This insights from the results acknowledges the ML and NLP technologies high potential for developing complex AI systems for its intervention in the domain of mental health analysis. This thesis lays the foundation and directs the future work demonstrating the need for collaborative approach of different domain experts as well as to explore next generational large language models to develop robust and clinically approved mental health AI systems.
The Web is an essential component of moving our society to the digital age. We use it for communication, shopping, and doing our work. Most user interaction in the Web happens with Web page interfaces. Thus, the usability and accessibility of Web page interfaces are relevant areas of research to make the Web more useful. Eye tracking is a tool that can be helpful in both areas, performing usability testing and improving accessibility. It can be used to understand users' attention on Web pages and to support usability experts in their decision-making process. Moreover, eye tracking can be used as an input method to control an interface. This is especially useful for people with motor impairment, who cannot use traditional input devices like mouse and keyboard. However, interfaces on Web pages become more and more complex due to dynamics, i.e., changing contents like animated menus and photo carousels. We need general approaches to comprehend dynamics on Web pages, allowing for efficient usability analysis and enjoyable interaction with eye tracking. In the first part of this thesis, we report our work on improving gaze-based analysis of dynamic Web pages. Eye tracking can be used to collect the gaze signals of users, who browse a Web site and its pages. The gaze signals show a usability expert what parts in the Web page interface have been read, glanced at, or skipped. The aggregation of gaze signals allows a usability expert insight into the users' attention on a high-level, before looking into individual behavior. For this, all gaze signals must be aligned to the interface as experienced by the users. However, the user experience is heavily influenced by changing contents, as these may cover a substantial portion of the screen. We delineate unique states in Web page interfaces including changing contents, such that gaze signals from multiple users can be aggregated correctly. In the second part of this thesis, we report our work on improving the gaze-based interaction with dynamic Web pages. Eye tracking can be used to retrieve gaze signals while a user operates a computer. The gaze signals may be interpreted as input controlling an interface. Nowadays, eye tracking as an input method is mostly used to emulate mouse and keyboard functionality, hindering an enjoyable user experience. There exist a few Web browser prototypes that directly interpret gaze signals for control, but they do not work on dynamic Web pages. We have developed a method to extract interaction elements like hyperlinks and text inputs efficiently on Web pages, including changing contents. We adapt the interaction with those elements for eye tracking as the input method, such that a user can conveniently browse the Web hands-free. Both parts of this thesis conclude with user-centered evaluations of our methods, assessing the improvements in the user experience for usability experts and people with motor impairment, respectively.
As a multilingual system,Wikipedia provides many challenges for academics and engineers alike. One such challenge is cultural contextualisation of Wikipedia content, and the lack of approaches to effectively quantify it. Additionally, what seems to lack is the intent of establishing sound computational practices and frameworks for measuring cultural variations in the data. Current approaches seem to mostly be dictated by the data availability, which makes it difficult to apply them in other contexts. Another common drawback is that they rarely scale due to a significant qualitative or translation effort. To address these limitations, this thesis develops and tests two modular quantitative approaches. They are aimed at quantifying culture-related phenomena in systems which rely on multilingual user-generated content. In particular, they allow to: (1) operationalise a custom concept of culture in a system; (2) quantify and compare culture-specific content- or coverage biases in such a system; and (3) map a large scale landscape of shared cultural interests and focal points. Empirical validation of these approaches is split into two parts. First, an approach to mapping Wikipedia communities of shared co-editing interests is validated on two large Wikipedia datasets comprising multilateral geopolitical and linguistic editor communities. Both datasets reveal measurable clusters of consistent co-editing interest, and computationally confirm that these clusters correspond to existing colonial, religious, socio economic, and geographical ties. Second, an approach to quantifying content differences is validated on a multilingual Wikipedia dataset, and a multi-platform (Wikipedia and Encyclopedia Britannica) dataset. Both are limited to a selected knowledge domain of national history. This analysis allows, for the first time on the large scale, to quantify and visualise the distribution of historical focal points in the articles on national histories. All results are cross-validated either by domain experts, or external datasets.
Main thesis contributions. This thesis: (1) presents an effort to formalise the process of measuring cultural variations in user-generated data; (2) introduces and tests two novel approaches to quantifying cultural contextualisation in multilingual data; (3) synthesises a valuable overview of literature on defining and quantifying culture; (4) provides important empirical insights on the effect of culture on Wikipedia content and coverage; demonstrates that Wikipedia is not contextfree, and these differences should not be treated as noise, but rather, as an important feature of the data. (5) makes practical service contributions through sharing data and visualisations.
This thesis focuses on approximate inference in assumption-based argumentation frameworks. Argumentation provides a significant idea in the computerization of theoretical and practical reasoning in AI. And it has a close connection with AI, engaging in arguments to perform scientific reasoning. The fundamental approach in this field is abstract argumentation frameworks developed by Dung. Assumption-based argumentation can be regarded as an instance of abstract argumentation with structured arguments. When facing a large scale of data, a challenge of reasoning in assumption-based argumentation is how to construct arguments and resolve attacks over a given claim with minimal cost of computation and acceptable accuracy at the same time. This thesis proposes and investigates approximate methods that randomly select and construct samples of frameworks based on graphical dispute derivations to solve this problem. The presented approach aims to improve reasoning performance and get an acceptable trade-off between computational time and accuracy. The evaluation shows that for reasoning in assumption-based argumentation, in general, the running time is reduced with the cost of slightly low accuracy by randomly sampling and constructing inference rules for potential arguments over a query.