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Institute
Die vorliegende Arbeit beschäftigt sich mit den Nutzenpotentialen des GeoPortal.rlp. Hierzu werden zwei empirische Studien erhoben. Die erste Studie ist eine Nutzerumfrage bezüglich des Portals. Die zweite Studie besteht aus Experteninterviews um potentielle Kooperationspartner zu identifizieren. Aus den Ergebnissen der beiden Studien werden Handlungsempfehlungen abgeleitet.
Especially e-government projects have a complex stakeholder structure: governments, businesses, non-profits and private stakeholders in different forms and roles are involved or affected by e-government projects. Consequently, the success of ICT projects critically depends on the integration of different stakeholder groups in the design processes of e-government solutions. In this context, stakeholder participation is sought therefore useful initiatives like open government and good governance drive this process forward. Although it is important to analyze the objectives, expectations and power characteristics of project participants and project stakeholders, the determinations of the stakeholder groups through a so called stakeholder analysis are insufficiently methodically developed.
The aim of this bachelor thesis is to pick up the stakeholder theories, stakeholder participation theories, stakeholder analysis and transfer it to an administrative level as well as to check their applicability. This will be done by explaining and systematizing appropriate procedures for the classification and mapping of stakeholder groups, through well-known stakeholder theories of Freeman, Mitchel and Rowley. In order to generate recommendations for future e-government projects, the application of stakeholder theories in two e-government projects with stakeholder involvement will be reviewed. It is also important to work out how stakeholder groups can be actively involved in the developmental processes in concrete e-government projects by using Web 2.0 possibilities. The role of Web 2.0 applications as an additional channel of communication and participation tool will be presented and evaluated.
The result is a guide, which supports successful participation of stakeholders in projects, by analyzing the process for stakeholder identification, stakeholder grouping and prioritization and showing instructions and benefits for using Web 2.0.
Die wesentliche Zielsetzung der Bachelor-Arbeit war es, entlang der Anforderungen an DMS/WMS aus dem DOMEA-Konzept und aus dem Kommunalen Gebietsrechenzentrum Koblenz (KGRZ) verschiedene Systeme zu evaluieren. Weiteres Ziel war es, ein System, das die Anforderungen am besten erfüllt, zu identifizieren. Entlang der Evaluation wurde exemplarisch der Workflow des KGRZ untersucht, bewertet und ggf. angepasst. Des Weiteren wurde auf die Frage eingegangen, ob ein einheitliches System im Rahmen des Föderalismus nicht nur in Koblenz sondern auch Rheinland-Pfalz weit eingesetzt werden kann, oder ob ämterspezifische Lösungen vorteilhafter sind.
This thesis aims to clarify the question of how stakeholders can participate in a project. We discuss methods on how to select the relevant stakeholders from the whole set of the stakeholders and how to involve these stakeholders in the participatory process. The participation process does not only classical methods of participation such as workshops, especially before modern Web 2.0 techniques.
The provision of electronic participation services (e-participation) is a complex socio-technical undertaking that needs comprehensive design and implementation strategies. E-participation service providers, in the most cases administrations and governments, struggle with changing requirements that demand more transparency, better connectivity and increased collaboration among different actors. At the same time, less staff are available. As a result, recent research assesses only a minority of e-participation services as successful. The challenge is that the e-participation domain lacks comprehensive approaches to design and implement (e-)participation services. Enterprise Architecture (EA) frameworks have evolved in information systems research as an approach to guide the development of complex socio-technical systems. This approach can guide the design and implementation services, if the collection of organisations with the commonly held goal to provide participation services is understood as an E Participation Enterprise (EE). However, research & practice in the e participation domain has not yet exploited EA frameworks. Consequently, the problem scope that motivates this dissertation is the existing gap in research to deploy EA frameworks in e participation design and implementation. The research question that drives this research is: What methodical and technical guides do architecture frameworks provide that can be used to design and implement better and successful e participation?
This dissertation presents a literature study showing that existing approaches have not covered yet the challenges of comprehensive e participation design and implementation. Accordingly, the research moves on to investigate established EA frameworks such as the Zachman Framework, TOGAF, the DoDAF, the FEA, the ARIS, and the ArchiMate for their use. While the application of these frameworks in e participation design and implementation is possible, an integrated approach is lacking so far. The synthesis of literature review and practical insights in design and implementation of e participation services from four projects show the challenges of adapting architecture frameworks for this domain. However, the research shows also the potential of a combination of the different approaches. Consequently, the research moves on to develop the E-Participation Architecture Framework (EPART-Framework). Therefore, the dissertation applies design science research including literature review and action research. Two independent settings test an initial EPART-Framework version. The results yield into the EPART-Framework presented in this dissertation.
The EPART-Framework comprises of the EPART-Metamodel with six EPART-Viewpoints, which frame the stakeholder concerns: the Participation Scope, the Participant Viewpoint, the Participation Viewpoint, the Data & Information Viewpoint, the E-participation Viewpoint, and Implementation & Governance Viewpoint. The EPART-Method supports the stakeholders to design the EE and implement e participation and stores its output in an architecture description and a solution repository. It consists of five consecutive phases accompanied by requirements management: Initiation, Design, Implementation and Preparation, Participation, and Evaluation. The EPART-Framework fills the gap between the e participation domain and the enterprise architecture framework domain. The evaluation gives reasonable evidence that the framework is a valuable addition in academia and in practice to improve e-participation design and implementation. The same time, it shows opportunities for future research to extend and advance the framework.
The aim of this diploma thesis is to analyse the actual business architecture at the administration of the university Koblenz-Landau. Another subject matter of the article focuses on the existing application architecture. This architecture is necessary to support the employees work. The Enterprise Architecture will be described by models. They are an important instrument for the exchange of information between different stakeholders. Actual research projects from different universities are represented at the beginning of this elaboration. Subsequent to this, important enterprise architecture frameworks and methods for archiving the tasks are introduced. The concept for the analysis is represented at the outset of the empirical part. After that, a description of the as-is architecture follows. The actual state is modelled by process maps, planning schemes, data flow graphics and a process model. In the next step, an evaluation and identification of weak points is done. Different recommendations to improve the use of information technology at the administration are presented at the end of this degree dissertation. An existing cross-functional process will be analysed, modelled and evaluated. It- about the registration and authorization of projects supported by third-party funds. Finally, a prototype is introduced. The advantages and functionalities of a new system can be shown with this first model. Notices about the next steps, a conclusion and an outlook conclude the work.
Although e-participation is becoming more and more important, security risks and requirements are so far only superficially regarded. This master thesis aims at contribute to security and privacy of e-participation applications. This paper deals with the users of electronic participation forms. Since personal data has to be transmitted in the e-participation process, systems require trustworthiness, privacy, transparency, availability and legal security between public administration and users. Therefore it is very important to ensure the most of security and privacy standards in information and communication technologies by the administration and the citizens to provide the necessary confidence in using e participation applications. This master thesis examines different e-participation platforms of the areas participatory budgeting, e-consultations, party websites, and e-petitions and explores at first which influence of sensitive e-participation systems on the political system they have. Subsequently, the current safety standard of the e-participation applications is determined. For this purpose an analysis framework is used, regarding on relevant security and privacy issues for e-participation. Based on the results safety levels are deduced from different types of e-participation applications. In addition recommendations for the constitution of e-participation are concluded, which helps to make e participation applications more secure. Furthermore, future technologies with the potential to improve security in the use of electronic public participation are presented.
With the reaccreditation of the degree programs in the department of computer science at the University of Koblenz-Landau new trendsetting degree programs will be offered. For further planning and design of the individual degree programs the opinion of the students is a considerable indicator. Information about the new degree programs aren"t available during the accreditation process. Students have an interest in knowing about the new degree programs and the new examination regulation and therefore being part in the decision process would be desirable. The concept of e-participation is an opportunity to satisfy this need. It offers the possibility to discuss topics of the accreditation and to bring in own ideas and opinions into the decision process. This bachelor thesis describes an e-participation project at the University of Koblenz-Landau about the accreditation of the degree programs of the faculty of computer science. By using the reference framework of Scherer and Wimmer (2011) the project will be carried out. Furthermore the accreditation process will be modeled to get a better understanding of the whole process and to identify the possibilities for e-participation project integration. The results of this project are going to be covered by an online survey about the e-participation platform. Using the results of the survey and the experiences gained after the project recommendations are given for further e-participation projects. Moreover the reference framework of Scherer and Wimmer (2011) will be analyzed critically.
Standards are widely-used in the computer science and IT industry. Different organizations like the International Organization for Standardization (SO) are involved in the development of computer related standards. An important domain of standardization is the specification of data formats enabling the exchange of information between different applications. Such formats can be expressed in a variety of schema languages thereby defining sets of conformant documents. Often the use of multiple schema languages is required due to their varying expressive power and different kind of validation requirements.rnThis also holds for the Specification Common Cartridge which is maintained by the IMS Global Learning Consortium. The specification defines valid zip packages that can be used to aggregate different learning objects. These learning objects are represented by a set of files which are a part of the package and can be imported into a learning management system. The specification makes use of other specifications to constrain the contents of valid documents. Such documents are expressed in the eXtensible Markup Language and may contain references to other files also part of the package. The specification itself is a so-called domain profile. A domain profile allows the modification of one or more specifications to meet the needs of a particular community. Test rules can be used to determine a set of tasks in order to validate a concrete package. The execution is done by a testsystem which, as we will show, can be created automatically. Hence this method may apply to other package based data formats that are defined as a part of a specification.
This work will examine the applicability of this generic test method to the data formats that are introduced by the so called Virtual Company Dossier. These formats are used in processes related to public e-procurement. They allow the packaging of evidences that are needed to prove the fulfillment of criteria related to a public tender. The work first examines the requirements that are common to both specifications. This will introduce a new view on the requirements by introducing a higher level of abstraction. The identified requirements will then be used to create different domain profiles each capturing the requirements of a package based data format. The process is normally guided by supporting tools that ease the capturing of a domain profile and the creation of testsystems. These tools will be adapted to support the new requirements. Furtheron the generic testsystem will be modified. This system is used as a basis when a concrete testsystem is created.
Finally the author comes to a positive conclusion. Common requirements have been identified and captured. The involved systems have been adapted allowing the capturing of further types of requirements that have not been supported before. Furthermore the background of the specifications quite differ. This indicates that the use of domain profiles and generic test technologies may be suitable in a wide variety of other contexts.
Concept for a Knowledge Base on ICT for Governance and Policy Modelling regarding eGovPoliNet
(2013)
Abstract The EU project eGovPoliNet is engaged in research and development in the field of information and communication technologies (ICT) for governance and policy modelling. Numerous communities pursue similar goals in this field of IT-based, strategic decision making and simulation of social problem areas. Though, the existing research approaches and results so far are quite fragmented. The aim of eGovPoliNet is to overcome the fragmentation across disciplines and to establish an international, open dialogue by fostering the cooperation between research and practice. This dialogue will advance the discussion and development of various problem areas with the help of researchers from different disciplines, who share knowledge, expertise and best practice supporting policy analysis, modelling and governance. To support this dialogue, eGovPoliNet will provide a knowledge base, which's conceptual development is the subject of this thesis. The knowledge base is to be filled with content from the area of ICT for strategic decision making and social simulation, such as publications, ICT solutions and project descriptions. This content needs to be structured, organised and managed in a way, so that it generates added value and the knowledge base is used as source of accumulated knowledge, which consolidates the previously fragmented research and development results in a central location.
The aim of this thesis is the development of a concept for a knowledge base, which provides the structure and the necessary functionalities to gather and process knowledge concerning ICT solutions for governance and policy modelling. This knowledge needs to be made available to users and thereby motivate them to contribute to the development and maintenance of the knowledge base.
