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The aim of this paper is to identify and understand the risks and issues companies are experiencing from the business use of social media and to develop a framework for describing and categorising those social media risks. The goal is to contribute to the evolving theorisation of social media risk and to provide a foundation for the further development of social media risk management strategies and processes. The study findings identify thirty risk types organised into five categories (technical, human, content, compliance and reputational). A risk-chain is used to illustrate the complex interrelated, multi-stakeholder nature of these risks and directions for future work are identified.
As Enterprise 2.0 (E2.0) initiatives are gradually moving out of the early experimentation phase it is time to focus greater attention on examining the structures, processes and operations surrounding E2.0 projects. In this paper we present the findings of an empirical study to investigate and understand the reasons for initiating E2.0 projects and the benefits being derived from them. Our study comprises seven in-depth case studies of E2.0 implementations. We develop a classification and means of visualising the scope of E2.0 initiatives and use these methods to analyse and compare projects.
Our findings indicate a wide range of motivations and combinations of technology in use and show a strong emphasis towards the content management functionality of E2.0 technologies.
Der Beitrag beschreibt ein Rahmenwerk für praxisorientierte Langzeitforschung, das an Boyers vier Scholarships angelehnt ist. Das Modell wird im Rahmen der Initiative IndustryConnect seit mehr als fünf Jahren erfolgreich für die gemeinsame Forschung im Themengebiet Digitaler Arbeitsplatz eingesetzt. Die besonderen Erfolgsfaktoren der gemeinsamen Arbeit zwischen Wissenschaft und Praxis werden erläutert, wie zum Beispiel die Schaffung einer gemeinsamen Begriffswelt und das Anlegen einer gemeinsamen Wissensbasis. Das Rahmenwerk umfasst einen ausgewählten Methodenmix, inklusive der speziell entwickelten Methoden eXperience Fallstudien und Milestories, und der damit verbundenen Methodenausbildung für Doktoranden. Typische Ergebnisse aus dieser Art der Forschung sind Erklärungs- und Klassifikationsmodelle, Methoden und Prototypen, für die exemplarische Publikationen aufgeführt werden. Am Ende des Beitrags findet sich ein Bericht über Erfahrungen und Erkenntnisse aus der gemeinsamen Forschungsarbeit „mit und für die Praxis“ sowie eine Ermutigung, dem Aufruf von Nunamaker et al. zu folgen, die „letzte Meile in der WI-Forschung zu gehen“.
Remote Working Study 2022
(2022)
The Remote Working Study 2022 is focused on the transition to work from home (WFH) triggered by the stay at home directives of 2020. These directives required employees to work in their private premises wherever possible to reduce the transmission of the coronavirus. The study, conducted by the Center for Enterprise Information Research (CEIR) at the University of Koblenz from December 2021 to January 2022, explores the transition to remote working.
The objective of the survey is to collect baseline information about organisations’ remote work experiences during and immediately following the COVID-19 lockdowns. The survey was completed by the key persons responsible for the implementation and/or management of the digital workplace in 19 German and Swiss organisations.
The data presented in this report was collected from member organisations of the IndustryConnect initiative. IndustryConnect is a university-industry research programme that is coordinated by researchers from the University of Koblenz. It focuses on research in the areas of the digital workplace and enterprise collaboration technologies, and facilitates the generation of new research insights and the exchange of experiences among user companies.
