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The efficient transport of goods is an important issue for realising cargo flows between industries and customers. Nowadays, primarily road transportation is used across Europe leading to tremendous negative side-effects for the environment and European citizens. Therefore new methods and approaches for sustainable surface transport shall be taken into consideration, as continuously promoted by politics and increasingly accepted by commercial enterprises in the European transport sector. Intermodal transport holds significant potentials for more sustainable transport processes, but requires also a sophisticated understanding of process design and transport management compared with monomodal transport. The handling of complex and divergent intermodal processes and interfaces is the most critical factor for using intermodal transport. Information and Communication Technologies (ICT), such as IT-solutions for strategic aspects of intermodal transport planning and promotion, can help interested transport and logistics users, promotion agencies and educational organisations. The article describes the needs for such ICT-solutions regarding intermodal transport operations and addresses the complexity of the concerned issue. The developed »Logistics Chain Generator« is introduced and compared with other planning tools. Finally, conclusions are drawn for the further development of this specific ICT market segment.