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Purpose
This study investigates whether the artificial neural network approach, when used on a large organizational soft HR performance dataset, results in a better (R2/RMSE) model compared to the linear regression. With the use of predictive modelling, a more informed base for managerial decision making within soft HR performance management is offered.
Design/methodology/approach
The study builds on a dataset (n > 43 k) stemming from an annual employee MNC survey. It covers several soft HR performance drivers and outcomes (such as engagement, satisfaction and others) that either have evidence of a dual-role nature or non-linear relationships. This study applies the framework for artificial neural network analysis in organization research (Scarborough and Somers, 2006).
Findings
The analysis reveals a substantial artificial neural network model performance (R2 > 0.75) with an excellent fit statistic (nRMSE <0.10) and all drivers have the same relative importance (RMI [0.102; 0.125]). This predictive analysis revealed that the organization has to increase six of the drivers, keep two on the same level and decrease one.
Originality/value
Up to date, this study uses the largest dataset in soft HR performance management. Additionally, the predictive results reveal that specific target values lay below the current levels to achieve optimal performance.
Purpose – This study sets out to examine the mediating role of quiet quitting in the relationship between various workplace antecedents and turnover intention, with a specific focus on generational differences across GenX, GenY, and GenZ.
Aims(s) – The primary aim is to identify the antecedents that show significant indirect generation-specific effects on turnover intention via quiet quitting. Design/methodology/approach – Utilizing a sample of 2,193 urban and suburban employees from Berlin, Germany, this study tested a mediation model featuring five independent variables linked to quiet quitting, with turnover intention as the outcome variable. The analysis employed Cronbach’s alpha, confirmatory factor analysis, multicollinearity checks, and multiple-mediation regression techniques.
Findings – The results reveal that quiet quitting partially mediated the relationship between dissatisfaction and turnover intention for GenY, as well as the relationship between negative extra-role behavior and cynicism/depersonalization for GenZ. Additionally, negative work-life balance showed partial mediation across all three generations—GenX, GenY, and GenZ. Full mediation effects were observed specifically in GenZ for both negative extra-role behavior and cynicism/depersonalization. No significant mediating effect of quiet quitting was found for disengagement. Limitations of the study – The sample is limited to Berlin and its suburbs, with no comparative data from other regions. The generational groups are represented by moderately sized subsamples. Additionally, after conducting reliability analysis and confirmatory factor analysis (CFA), most scales were reduced to just two or three items.
Originality/value – This study positions quiet quitting as a mediating factor within a network of related variables and is among the first to examine how these mediation effects differ across GenX, GenY, and GenZ.
A review of the literature on the application of artificial intelligence (AI) in the recruitment and selection process (RSP) was conducted, but no relevant studies were identified. While several reviews have focussed on AI in human resource management in general, none of these have examined the RSP in detail or employed an AI taxonomy for clustering. Consequently, we applied an AI taxonomy identified in the literature with the aim to identify the stages of the RSP in the focus of research and the algorithms mostly used. We conducted a systematic literature review underpinned by a concept matrix, complemented by a computational literature review (CLR), that employed natural language processing (NLP). The initial 4,579 studies were sourced from three databases and narrowed down to a total of 502. Our major findings indicate that the majority of studies were categorised under the stages “assessment & selection” and “processing incoming applications” in the RSP. The predominant algorithms in use pertain to the field of NLP and machine learning. The CLR emphasised the significance of ethics in AI research. While our study has expanded the general AI taxonomy by incorporating an ethical perspective and is one of the studies with the most articles used to reflect this topic, it is solely focussing on describing the past. Nevertheless, this article helps to align research on exploring and testing alternative approaches with those most frequently used.
Purpose
Competency-based human resource management (CBHRM) is a key component of all organisations but needs to be regularly reviewed and evaluated to ensure the quality of healthcare professionals. One common taxonomy of competency domains for health professions is from Englander et al., where this paper aims to conduct a large-scale analysis based on topic modelling to investigate the extent to which the competency framework for the healthcare sector is applied in the German job market of health professions.
Design/methodology/approach
The quantitative NLP analysis of a dataset consisting of 3,362 online job advertisements of nurses and doctors was scraped from a German job portal. The data was pre-processed according to Miner et al. For the analysis, the authors applied unsupervised (e.g. HDP, LDA) and supervised (BERTopic) methods and content analysis. Based on the extracted topics a word list was created and these words were coded to existing dimensions of the competency framework of Englander et al. or new dimensions were created.
Findings
Comparing methodologies, HDP (unsupervised) and BERTopic (supervised) were the best performing while the BERTopic algorithm outperforms HDP. For the doctor dataset 46% of one main dimension was identified but with an overall coverage of 69%, for the care dataset is weaker with 30.8% but an overall coverage of 100%. Additionally, the taxonomy was enhanced with supplementary competencies of “personality/characteristics” and “leadership” as well as two facets of job description which are “place of work” and “job conditions”.
Originality/value
On the one hand selected dimensions of the taxonomy could be clearly identified but on the other hand, there is a documented gap between the taxonomy and the competencies advertised. One cause may lie in the NLP algorithms but applicants may also have the same difficulties when reading the OJAs. Thus, practitioners should carefully review OJAs regarding better separating explicit competencies they are searching for. For the scientific development of new competency frameworks, our data-driven approach exemplified an extension of a given taxonomy.
Cultural values and the P-O fit: comparative NLP analysis of German online job advertisements
(2025)
Purpose
Within the Person-Organization fit framework and Signalling Theory, this study investigates the performance of word dictionaries detecting cultural values in online job advertisements as one form of external communication of an organization. Based upon a merge of the dictionaries, a corporate value analysis of Germany is conducted.
Design/methodology/approach
The study builds on a dataset (n > 151 k) of online job advertisements which were scraped from a German job portal. It was pre-processed according to natural language processing standards. For analysing the values of an organization a dictionary based word count was applied. Therefore, the current state-of-the-art dictionaries were tested, and an enhanced dictionary was developed and translated from English to German. Finally, a cluster analysis was conducted.
Findings
This study supports the possibility of measuring cultural values in texts where the enhanced dictionary based on Ponitzovskiy shows the best results. It thereby supports the use of the Universal Value Structure model (Schwartz, 1992) as well as the Signalling Theory (Guest et al., 2021), that values spread across 10 core or 4 aggregated dimensions are communicated via online job advertisements. Finally, the study offers a profile of the German corporate culture average as well as 4 cultural clusters and separate organizations, all with different profiles.
Originality/value
This study develops an enhanced dictionary based on a large dataset of online job advertisements for analysing the external communication of values or culture of an organization for improving the Person-Organization fit.
Die Analyse von Unternehmenswerten wird schon seit Jahrzenten durchgeführt. Es gibt verschiedene Modelle, wie zum Beispiel den Ansatz von Hofstede oder das „Universal Value Structure Modell“ von Schwartz, welche die Unternehmenswerte darstellen. Aktuelle Studien empfehlen Unternehmenswerte unter der Nutzung von Natural Language Processing und definierten Wortlisten bei größeren Textdaten zu untersuchen. Ziel der vorliegenden Analyse war zu identifizieren, ob die deutschen Übersetzungen der bisher englischsprachigen Ansätze im Kontext von Online-Stellenanzeigen funktional anwendbar sind. Daher wurden ca. 151.000 online-Stellenanzeigen von ca. 29.000 Unternehmen mittels drei Wortlisten analysiert. Der Umfang der verwendeten Listen lag zwischen 126 und 944 deutschen Wörtern. Die Ergebnisse zeigen, dass a) alle angewendeten Wortlisten grundsätzlich funktional sind, b) dass einer der Listen jedoch herausragende Ergebnisse aufweist, welcher jedoch c) um fehlende Begriffe der beiden anderen Ansätze erweitert werden kann. Somit können Unternehmen ein eigenes Werteprofil Ihrer externen Online-Kommunikation ermitteln und dieses mit den internen Wertvorstellungen bzw. dem intern erhobenen realen Werteprofil abgleichen.
On the background of the supplementary applicant-job fit theory, this study tests the application of a weighted closed vocabulary approach as introduced by Ostendorf on a large corpus of online job advertisements (OJA). Therefore, a large dataset of online job advertisements (OJAs) was scraped from a German job portal (N = 151k), and a sample (n = 3,239) was selected based upon Porter’s Value Chain and corresponding job functions. The dataset was pre-processed with techniques of natural language processing, and the predefined words extracted from the OJAs were weighted with the average subject matter expert rating, as offered in the vocabulary of Ostendorf. The results reveal that, first, 0 to 12 words describing personality are used across OJAs, second, that HR, sales, and finance positions show values higher than sample mean (3.22), third, that HR positions show loadings across all dimensions of personality above the sample means (extroversion: 2.32, agreeableness: 3.98, conscientiousness: 4.28, emotional stability: 3.54, openness: 2.0) followed by sales. The job profiles being significantly parallel on equal levels are HR clerk and referee, as well as IT, R&D, and procurement. While conscientiousness is reported to be an important predictor of performance, our study showed only low to average importance in OJAs.
By means of a quasi-experiment with a two-group pre-test, treatment, post-test design this paper analysis the impact of a multiplayer online role-playing game (MORPG, Classcraft®), on the students’ intellectual stimulation, engagement, gaming as well as class performance. The experiment is conducted in a first-year Microeconomics class. The results support the scholarly discussion, that there is a core facet of intellectual stimulation that has a positive impact on involvement. But this study does not support the expected interdependencies between gaming performance and engagement as well as class performance. The core predictor of the final exam is still is the university entrance degree. Thus, further research is suggested using broader psychological measures as well as adjusting the Classcraft® rules to better fit to a higher education scenario.
This study explores the challenges Generation Z postgraduate students face in balancing work, study, and personal life, focusing on the differences between national and international students. Ten postgraduate Gen Z students enrolled at a German University of Applied Sciences were interviewed in semi-structured interviews as part of a qualitative methodology approach. Key differences and challenges were found through the thematic analysis. Time management, stress, and mental health are the main challenges found. National (German) students prioritize personal life but struggle during stressful periods, while international students face additional challenges such as cultural adaption and language barriers, which leads them to prioritize work and study over personal life. This research contributes to the limited literature on Generation Z postgraduate work-study-life balance, highlighting the unique challenges of national and international students. However, these initial findings are based on a small sample from only one German university, limiting the ability to generalize. Additional research is recommended to explore the challenges in other contexts and with larger samples.
Purpose
This paper aims to address the pressing need for artificial intelligence (AI)-related upskilling among human resources (HR) practitioners, who play a pivotal role in driving AI-based change, by offering a practical and structured guide for integrating AI skills and competencies into their tasks.
Design/methodology/approach
The guide for upskilling HR practitioners builds on established tools such as ISO 9001, job descriptions, Knowledge, Skills, Abilities and Other characteristics analysis and standardized job databases. It introduces a novel replacement of the traditional “Equipment” (E) in HR task breakdown with “AI-based Equipment” (AI-based E). The application of AI upskilling is illustrated through a practical recruitment example. This should in turn facilitate bridging the gap between existing rather abstract AI skill and competence frameworks, and concrete HR application.
Findings
The proposed upskilling guide enables HR practitioners to contextualize AI within familiar HR processes (i.e. starting from the known), creating an actionable path to upskilling. Three actionable strategies for identifying relevant AI-based tools are outlined: (1) conducting market research, (2) consulting AI tool databases and (3) applying AI methods in-house. This structured approach facilitates targeted training initiatives and empowers HR practitioners to navigate the AI landscape with greater confidence and autonomy.
Originality/value
This paper offers an actionable and application-oriented upskilling guide that leverages existing HR tools to restructure HR tasks for AI integration. This provides the basis for deriving specific AI-related training initiatives.
