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While online information systems and platforms are being increasingly used, user expectations or the specific demands that come out of the usage context have received scant attention in previous developments. Therefore a finely structured, analytical instrument for evaluating information artefacts with specific emphasis on actors and usage was implemented in the Moodle learning platform for Moodle course room evaluation and tested with different student groups. Some surprising results came out of the discussion between the instructor and students. Moreover, this instrument, TEDS*MOODLE, can be scaled and flexibly customized and thus also integrated into existing e-government services and administrative networks.
This concept paper looks at the potential of open standards and web services as a basis for innovation. It illustrates the capabilities and characteristics of open data in a conceptual way, comparing hierarchies and heterarchies as coordination models. Moreover, it will seek to show that the Web 2.0 technologies basically follow the same principles and coordination structures as the social models of collaborative knowledge generation and innovation, using open data as a foundation. The point is to make clear to what extent and in what form open data, open standards, and distributed applications are effective as a starting point for ‘distributed knowledge work’.