@article{Wiebusch2014, author = {Wiebusch, Tim}, title = {Expanding Frankfurt Airport Under Conflict: Social Responsibility on the Growth Path}, series = {Journal of European Management \& Public Affairs Studies}, volume = {2}, journal = {Journal of European Management \& Public Affairs Studies}, number = {1}, issn = {2199-1618}, doi = {10.15771/2199-1618_2014_2_1_2}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:526-opus4-3650}, pages = {5 -- 14}, year = {2014}, abstract = {At airports, civil aviation meets its permanent companion: civil protest. Airports are under pressure to grow to meet air transport demand and stay competitive. In wide public perception, this interferes with their commitment to Corporate Social Responsibility (CSR) and sustainability goals. This article examines the new business environment for airports and proceeds to investigate the past and present of regional expansion conflicts at Frankfurt Airport, Germany. A very violent history of confrontation in the region has changed stakeholder approach culture, but recent years have again seen the rise of a new, well-organized anti-growth protest movement which uses confrontational tactics. The author discusses the operator's strategy to counter the substantial opposition to its expansion by a communication campaign to generate visible public support for the airport, and analyzes broader CSR efforts which may help to avoid potential conflict escalation. The article concludes with eight recommendations for socially responsible airports.}, language = {en} } @article{Ruh2014, author = {Ruh, Franziska}, title = {Munich Airport's Third Runway and Stakeholder Communications}, series = {Journal of European Management \& Public Affairs Studies}, volume = {2}, journal = {Journal of European Management \& Public Affairs Studies}, number = {1}, issn = {2199-1618}, doi = {10.15771/2199-1618_2014_2_1_3}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:526-opus4-3665}, pages = {15 -- 22}, year = {2014}, abstract = {Airports create many benefits for their regions, but they also put a great burden on residents and communities in the near vicinity. The environmental impact is considerable. Naturally, growth and expansion plans for airports quickly generate controversy and resistance. Munich Airport (MUC), Germany's second-largest airport after Frankfurt, has long planned to construct a third 4 km runway to increase capacity and ensure MUC's position in a fiercely competitive aviation market. A 2012 citizen referendum has stopped these plans. This article examines the needs, instruments, limits and potentials of airport communications with its key stakeholders, using the example of MUC, in the context of the runway project. It finds that innovative means opened up important channels for communication and citizen participation, but partly failed because of the inherent political conflicts between the airport and neighboring communities which prevented consensus. Efforts of information and dialog are not sufficient to win public support. More active mobilization of citizen, business and media support is necessary to put voiceful opposition at bay.}, language = {en} }