@misc{RuizBenSchollEhrlich2017, author = {Ruiz Ben, Esther and Scholl, Margit and Ehrlich, Peter}, title = {Exploring the Adoption of E-Government Tools with WISE Work Index}, series = {Wissenschaftliche Beitr{\"a}ge 2017}, volume = {21}, journal = {Wissenschaftliche Beitr{\"a}ge 2017}, issn = {0949-8214}, doi = {10.15771/0949-8214_2017_6}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:526-opus4-9419}, pages = {45 -- 53}, year = {2017}, abstract = {In this paper, we explain the development of an analysis tool (Wildau Information System Evaluation [WISE] Work Index) for exploring the adoption of innovative E-Government applications and for presenting preliminary results regarding the application "eAkte". We argue that the innovation processes characterized by the use of E-Government applications and tools continually transform the division of labour and the organizational aspects of work in uncertain ways. In some cases, adopting E-Government tools might exert a negative influence on work effectiveness and efficiency. A continuous evaluation and a participative redesigning of E-Government applications might help to avoid negative adopting habits in E-Government. Our research goal is to improve our WISE Work Index which aims at analysing the adoption of E-Government tools among public sector employees. Through our index, we explore how public employees use new E-Government tools in their day-to-day work, how they perceive the usefulness of the tools, and how they adapt their former working routines to the new IT environment. Implementing our index makes it possible to monitor the impact of using E-Government online services as well as their content and to offer concrete suggestions to public managers about ways to enhance the public value of their information and communication technologies (ICT) including employees' views on actively co-designing the public informational services.}, language = {en} }