Analysis and comparison of existing maturity models for business processes
- The continuous optimization of business processes is becoming an increasingly important factor for a company’s long-term success. Maturity models for business processes aim at maintaining a distinct quality of processes and help to determine the maturity level of the processes and the company’s maturity. Previous research has shown the lack of transparency and standardization for maturity models. In particular, existing maturity models were not scientifically compared and evaluated among themselves. Uncertainty and unawareness in selection and application of adequate
maturity models can be observed in applied science and practice. The aim of the scientific work was to evaluate existing business process maturity models in terms of strengths and weaknesses in order to provide a comprehensive and reliable knowledge-based on specific evaluation criteria setting. The conclusions have been used to take advantage of one of the pre-chosen models to measure the maturity of a business process. The examined models were CMMI, BPMM-OMG, PEMM andThe continuous optimization of business processes is becoming an increasingly important factor for a company’s long-term success. Maturity models for business processes aim at maintaining a distinct quality of processes and help to determine the maturity level of the processes and the company’s maturity. Previous research has shown the lack of transparency and standardization for maturity models. In particular, existing maturity models were not scientifically compared and evaluated among themselves. Uncertainty and unawareness in selection and application of adequate
maturity models can be observed in applied science and practice. The aim of the scientific work was to evaluate existing business process maturity models in terms of strengths and weaknesses in order to provide a comprehensive and reliable knowledge-based on specific evaluation criteria setting. The conclusions have been used to take advantage of one of the pre-chosen models to measure the maturity of a business process. The examined models were CMMI, BPMM-OMG, PEMM and EDEN. The applied methodology consists of literature research, empirical findings and practical application. The empirical findings comprise a purpose-made questionnaire and an outcome weighted in terms of importance and / or appliance. A particular challenge of the research
was to compare the different maturity models based on their criteria, scales and general scope.…
Author: | Lisa Hamann, Prof. Dr. Gerrit Tamm, Sascha Kämpfer |
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Parent Title (English): | IADIS e-Society 2013 Conference, Lisbon |
Document Type: | Conference Proceeding/Conference Report |
Language: | English |
Date of Publication (online): | 2014/07/21 |
Year of first Publication: | 2013 |
Publishing Institution: | SRH Berlin University of Applied Sciences |
Contributing Corporation: | International Asscociation for Development of the Information Society |
Release Date: | 2014/07/21 |
Tag: | Business Process Management (BPM); Business Process Maturity Model (BPMM); Capability Maturity Model Integration (CMMI); European Foundation for Quality Management (EFQM); Process and Enterprise Maturity Model (PEMM) |
Note: | Online: http://www.cse.dmu.ac.uk/~fsiewe/papers/faisal_siewe_esociety_2013.pdf |
Link author profile: | https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/ |
Date: | 13.-16.03.2013 |
Institutes: | Institute of Information Systems (IIS, SRH Berlin) |
JEL-Classification: | O Economic Development, Technological Change, and Growth |
Licence (German): | ![]() |