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The benefits of stepping into others’ shoes: perspective-taking strengthens transactive memory

  • Perspective taking is an important requirement for effective communication. Teams working on knowledge-intensive tasks should benefit particularly. In a laboratory study, we examined whether perspective taking (vs. egocentrism) facilitated transactive memory when team members' knowledge was either different or similar. Perspective taking led teams to form more accurate transactive memory and agree more regarding each other's knowledge assessments. Corresponding effects were found when knowledge was similar. However, no interaction emerged. Our study shows that perspective taking is a cognitive state that can be induced with a short intervention and that can positively influence team-level outcomes such as transactive memory.
Metadaten
Author:Prof. Dr. Christine Gockel, Elisabeth Brauner
Parent Title (English):Basic and Applied Social Psychology
Document Type:Article
Language:English
Date of Publication (online):2014/06/16
Year of first Publication:2013
Publishing Institution:SRH Berlin University of Applied Sciences
Release Date:2014/06/16
Tag:Communication; Transactive memory
Volume:35
Issue:2
First Page:222
Last Page:230
Note:
Volltext aus urheberrechtlichen Gründen nicht verfügbar.
Fulltext due to copyright not available.
Link author profile:https://www.srh-berlin.de/hochschule/hochschulteam/gockel-christine/
Peer-reviewed:Keine Angabe - No details
JEL-Classification:J Labor and Demographic Economics
Licence (German):License LogoCreative Commons - Namensnennung-Nicht kommerziell-Keine Bearbeitung
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