Organisational Change Agents and (Un)wanted and (Un)intended Outcomes
- This paper shows how the behaviour of a single change agent affected outcomes. The mechanisms were demonstrated through which actions contributed to the non-achievement of planned outcomes and to the appearance of unintended, unwanted and unpredicted outcomes. The investigating was carried to establish if there were differences between good and bad change agents and also to investigate a change in an organisation with offices in several locations and analyse what happens when an organisational level change is implemented at each of the sites. By doing so we will be able to make comparisons between several change agents in a similar situation. Comparison change processes in several companies to determine the role played by structure in change management compares to the role played by agency.
Author: | Prof. Dr. Ian Towers, Prof. Dr. Anabel Ternès |
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ISSN: | 2223-5833 |
Parent Title (English): | Arabian Journal of Business and Management Review |
Document Type: | Article |
Language: | English |
Date of Publication (online): | 2018/02/16 |
Publishing Institution: | SRH Berlin University of Applied Sciences |
Release Date: | 2018/02/16 |
Tag: | Organisational development; Unintended and unwanted outcomes |
Volume: | 5 |
First Page: | 1 |
Last Page: | 5 |
Note: | Volltext aus urheberrechtlichen Gründen nicht verfügbar. Full text due to copyright not available. |
Link author profile: | https://www.srh-berlin.de/hochschule/hochschulteam/towers-ian/ |
Link author profile: | https://www.srh-berlin.de/hochschule/hochschulteam/ternes-anabel/ |
JEL-Classification: | O Economic Development, Technological Change, and Growth |
Licence (German): | ![]() |