TY - JOUR A1 - Glasberg, Ronald A1 - Hartmann, Michael A1 - Draheim, Michael A1 - Tamm, Gerrit A1 - Hessel, Franz T1 - Risks and Crises for Healthcare Providers: the Impact of Cloud Computing JF - The Scientific World Journal N2 - We analyze risks and crises for healthcare providers and discuss the impact of cloud computing in such scenarios. The analysis is conducted in a holistic way, taking into account organizational and human aspects, clinical, IT-related, and utilities-related risks as well as incorporating the view of the overall risk management. KW - Healthcare KW - Cloud Computing Y1 - 2014 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:0298-opus4-9695 ER - TY - JOUR A1 - Schermuly, Carsten C. A1 - Draheim, Michael A1 - Glasberg, Ronald A1 - Stantchev, Vladimir A1 - Tamm, Gerrit A1 - Hartmann, Michael A1 - Hessel, Franz T1 - Human resource crises in German hospitals: an explorative study JF - Human Resources for Health N2 - The complexity of providing medical care in a high-tech environment with a highly specialized, limited labour force makes hospitals more crisis-prone than other industries. An effective defence against crises is only possible if the organizational resilience and the capacity to handle crises become part of the hospitals’ organizational culture. To become more resilient to crises, a raised awareness — especially in the area of human resource (HR) — is necessary. The aim of this paper is to contribute to the process robustness against crises through the identification and evaluation of relevant HR crises and their causations in hospitals. Qualitative and quantitative methods were combined to identify and evaluate crises in hospitals in the HR sector. A structured workshop with experts was conducted to identify HR crises and their descriptions, as well as causes and consequences for patients and hospitals. To evaluate the findings, an online survey was carried out to rate the occurrence (past, future) and dangerousness of each crisis. Six HR crises were identified in this study: staff shortages, acute loss of personnel following a pandemic, damage to reputation, insufficient communication during restructuring, bullying, and misuse of drugs. The highest occurrence probability in the future was seen in staff shortages, followed by acute loss of personnel following a pandemic. Staff shortages, damage to reputation, and acute loss of personnel following a pandemic were seen as the most dangerous crises. The study concludes that coping with HR crises in hospitals is existential for hospitals and requires increased awareness. The six HR crises identified occurred regularly in German hospitals in the past, and their occurrence probability for the future was rated as high. KW - Crises Management KW - Hospital Y1 - 2015 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:0298-opus4-7288 VL - 40 IS - 13 ER - TY - JOUR A1 - Schermuly, Carsten C. A1 - Draheim, Michael A1 - Flessa, Steffen A1 - Glasberg, Ronald A1 - Stantchev, Vladimir A1 - Tamm, Gerrit A1 - Hartmann, Michael A1 - Hessel, Franz T1 - Management of Crises and Risks in German Hospitals: Factors Influencing Medication Errors JF - Value in Health N2 - In German hospitals there is a need for optimized crisis- and risk management. About one third of all hospital-acquired patient damages are due to medication errors. The aim of our interdisciplinary project “Risk Management in Hospitals” is to analyze the behavior of the various key players in the fields of medical care, human resources, supply and IT-systems in the context of various simulated risk scenarios as well as to develop adequate risk management tools. In this abstract, the first Results on medication errors are presented. KW - Health Management KW - Crisis Management KW - Risk Management KW - Medication Errors Y1 - 2014 N1 - Online: https://www.researchgate.net/publication/280259250_PHP133_Management_of_Crises_and_Risks_in_German_Hospitals_-_Factors_Influencing_Medication_Errors VL - 17 IS - 7 SP - A426 ER -