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  <doc>
    <id>654</id>
    <completedYear>2010</completedYear>
    <publishedYear>2010</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation>Waseda University</contributingCorporation>
    <belongsToBibliography>1</belongsToBibliography>
    <completedDate>2014-07-25</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">SOA Governance for the Internet of Services</title>
    <abstract language="eng">Keine Angabe&#13;
No details</abstract>
    <parentTitle language="eng">18th Biennial Conference of the International Telecommunications Society, Tokio</parentTitle>
    <note>Volltext aus urheberrechtlichen Gründen nicht verfügbar.&#13;
Fulltext due to copyright not available.</note>
    <enrichment key="ConferenceReportDate">27.-30.06.2010</enrichment>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/stantchev-vladimir/</enrichment>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/</enrichment>
    <author>Vladimir Stantchev</author>
    <author>Gerrit Tamm</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Internet of Services</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>SOA</value>
    </subject>
    <collection role="jel" number="O">Economic Development, Technological Change, and Growth</collection>
    <collection role="institutes" number="">Institute of Information Systems (IIS, SRH Berlin)</collection>
    <thesisPublisher>SRH Berlin University of Applied Sciences</thesisPublisher>
  </doc>
  <doc>
    <id>653</id>
    <completedYear>2010</completedYear>
    <publishedYear>2010</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation>Gesellschaft für Informatik e.V. (GI)</contributingCorporation>
    <belongsToBibliography>1</belongsToBibliography>
    <completedDate>2014-07-25</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Optimization of Service Delivery through Continual Process Improvement: a Case Study</title>
    <abstract language="eng">In order to deliver services of high quality in a cost-effective manner, processes and their support through information technology (IT) play an increasingly significant role. We present an approach, which allows optimizing the service delivery through continual process improvement. This approach combines the 7-step improvement process recommended by ITIL with process mining. On the basis of suggestions derived from process mining, performance indicators of different services are determined and subsequently compared as part of an internal benchmark. The approach, which will be trialed in practice, enables the optimization of service delivery certainly, but it is also concerned with the most effective utilization of limited resources in terms of people and tools.</abstract>
    <parentTitle language="deu">40. Jahrestagung der Gesellschaft für Informatik e.V. (GI), Leipzig</parentTitle>
    <identifier type="urn">urn:nbn:de:0298-opus4-6537</identifier>
    <enrichment key="ConferenceReportDate">27.09.-02.10.2010</enrichment>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/</enrichment>
    <author>Kerstin Gerke</author>
    <author>Konstantin Petruch</author>
    <author>Gerrit Tamm</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Service Delivery</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Process Improvement:</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>ITIL</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Process Mining</value>
    </subject>
    <collection role="jel" number="O">Economic Development, Technological Change, and Growth</collection>
    <collection role="institutes" number="">Institute of Information Systems (IIS, SRH Berlin)</collection>
    <thesisPublisher>SRH Berlin University of Applied Sciences</thesisPublisher>
    <file>https://opus4.kobv.de/opus4-srh/files/653/Optimization_of_Service_Delivery.pdf</file>
  </doc>
  <doc>
    <id>642</id>
    <completedYear>2010</completedYear>
    <publishedYear>2010</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>418</pageFirst>
    <pageLast>423</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>bookpart</type>
    <publisherName>Springer</publisherName>
    <publisherPlace>Berlin</publisherPlace>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>1</belongsToBibliography>
    <completedDate>2014-07-23</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Managing Research Portfolios in the Knowledge Enterprise: a University Spin-Out Case Study</title>
    <abstract language="eng">Purely knowledge-based activities are of an increasing importance for modern enterprises. Moreover, innovative companies are focusing entirely on such high-profile activities and outsourcing the supporting tasks. In this work we focus on university spin-outs as an example. Such companies often enjoy the provision of administrative infrastructure (e.g., accounting, facilities) within an ”incubator” area and can focus exclusively on innovation.&#13;
&#13;
The transfer of research ideas to the marketplace typically involves selection and targeted prioritization of these ideas. Project Portfolio Management (PPM) can be a viable framework for this prioritization. The necessary structuring of project ideas can be provided by a standardized process with defined functions (data repository, project assessment, selection, reporting, and portfolio reevaluation).&#13;
&#13;
While PPM is generally regarded as beneficial for large organizations, we show that similar benefits can be expected within innovative SMEs. In this work we discuss such benefits and related knowledge and learning strategies.</abstract>
    <parentTitle language="eng">Organizational, Business, and Technological Aspects of the Knowledge Society</parentTitle>
    <note>Online: https://www.researchgate.net/publication/221003006_Managing_Research_Portfolios_in_the_Knowledge_Enterprise_A_University_Spin-Out_Case_Study</note>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/stantchev-vladimir/</enrichment>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/</enrichment>
    <author>Vladimir Stantchev</author>
    <author>Gerrit Tamm</author>
    <series>
      <title>Communications in Computer and Information Science</title>
      <number>112</number>
    </series>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Research Portfolios</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Knowledge Enterprise</value>
    </subject>
    <collection role="jel" number="M">Business Administration and Business Economics; Marketing; Accounting</collection>
    <collection role="institutes" number="">Institute of Information Systems (IIS, SRH Berlin)</collection>
    <thesisPublisher>SRH Berlin University of Applied Sciences</thesisPublisher>
  </doc>
  <doc>
    <id>641</id>
    <completedYear>2010</completedYear>
    <publishedYear>2010</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>145</pageFirst>
    <pageLast>167</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>bookpart</type>
    <publisherName>IGI Global</publisherName>
    <publisherPlace>Hershey</publisherPlace>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>1</belongsToBibliography>
    <completedDate>2014-07-23</completedDate>
    <publishedDate>2010-08-30</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Continual Process Improvement Based on ITIL and Process Mining</title>
    <abstract language="eng">The inherent quality of business processes and their support through information technology (IT) increasingly plays a significant role in the economic success of an organization. More and more business processes are supported through IT services. In order to provide IT services with the required quality and at minimum costs, the importance of effective and efficient IT service management (ITSM) processes is crucial.</abstract>
    <parentTitle language="eng">Quality Management for IT-Services</parentTitle>
    <note>Online: https://www.researchgate.net/publication/344158774_Continual_Process_Improvement_Based_on_ITIL_and_Process_Mining</note>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/</enrichment>
    <author>Kerstin Gerke</author>
    <author>Konstantin Petruch</author>
    <author>Gerrit Tamm</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Process Improvement</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>ITIL</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Process Mining</value>
    </subject>
    <collection role="jel" number="M">Business Administration and Business Economics; Marketing; Accounting</collection>
    <collection role="institutes" number="">Institute of Information Systems (IIS, SRH Berlin)</collection>
    <thesisPublisher>SRH Berlin University of Applied Sciences</thesisPublisher>
  </doc>
  <doc>
    <id>632</id>
    <completedYear>2010</completedYear>
    <publishedYear>2010</publishedYear>
    <thesisYearAccepted/>
    <language>deu</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber>XV, 144</pageNumber>
    <edition/>
    <issue/>
    <volume/>
    <type>book</type>
    <publisherName>Springer</publisherName>
    <publisherPlace>Berlin</publisherPlace>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>1</belongsToBibliography>
    <completedDate>2014-07-22</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="deu">RFID</title>
    <abstract language="deu">RFID bietet Unternehmen eine Vielzahl von Vorteilen im Bereich der Automatisierung und Prozesstransparenz. Gleichzeitig stellt die Technologie die Unternehmen vor technische, organisatorische, ökonomische, rechtliche und sozioökonomische Herausforderungen. In diesem Buch werden die grundlegenden Funktionen der RFID-Technologie und Lösungskonzepte zur Integration in die betrieblichen Informationssysteme vorgestellt. Insbesondere die Standards des Internet der Dinge' werden maßgeblich den Erfolg der RFID-Technologie beeinflussen. Für die RFID-Einführung in Unternehmen wird in diesem Buch ein methodisch fundiertes Vorgehensmodell präsentiert. Die während des Vorgehensmodells eingesetzten Entscheidungsmethoden zur Potential- und Wirtschaftlichkeitsanalyse werden ausführlich beschrieben und es wird auf unterstützende Softwarewerkzeuge verwiesen.</abstract>
    <identifier type="isbn">978-3-642-11459-5</identifier>
    <note>Buch verfügbar in der Bibliothek der Berlin School of Management and Technology, Signatur ST177 1.&#13;
Book available in the library of Berlin School of Management and Technology, shelf mark ST177 1.</note>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/</enrichment>
    <author>Gerrit Tamm</author>
    <author>Christoph Tribowski</author>
    <series>
      <title>Informatik im Fokus</title>
      <number>0</number>
    </series>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>RFID</value>
    </subject>
    <collection role="jel" number="O">Economic Development, Technological Change, and Growth</collection>
    <collection role="institutes" number="">Institute of Information Systems (IIS, SRH Berlin)</collection>
    <thesisPublisher>SRH Berlin University of Applied Sciences</thesisPublisher>
  </doc>
  <doc>
    <id>72</id>
    <completedYear>2010</completedYear>
    <publishedYear>2010</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber>6</pageNumber>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation>Keine Angabe - No details</contributingCorporation>
    <belongsToBibliography>1</belongsToBibliography>
    <completedDate>2013-08-29</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Towards Ambient Intelligence and the Internet of Services in Healthcare</title>
    <abstract language="eng">The emergence of the Internet of Services and the Internet of Devices opens new possibilities for societal computung scenarios. Ambient Intelligence (AmI) is a vision of an environment that puts the needs of the user in the center of the technological design process. An AmI environment consists of ubiquitous distributed devices such as sensors, displays, data memories which are embedded in everyday objects like walls, clothes, tables or the pavement. These devices are interconnected and seamlessly deliver applications and services to the user. AmI emphasizes the intelligence of the environments interfaces and the intelligence that can be achieved by correlating context information from different data sources. In this work we present an approach to transfer the AmI vision to the public services sector using the paradigm of service orientation and Cloud Computing. Based on scenarios in the healthcare sector the benefits and challenges of such transfer are presented.</abstract>
    <identifier type="urn">urn:nbn:de:0298-opus4-727</identifier>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/stantchev-vladimir/</enrichment>
    <enrichment key="LinkProfileA">https://www.srh-berlin.de/hochschule/hochschulteam/tamm-gerrit/</enrichment>
    <enrichment key="EventDate">29.06.-02.07.2010</enrichment>
    <enrichment key="EventLocation">Miami, Florida</enrichment>
    <enrichment key="ConventionEvent">4th International Symposium on Bio- and Medical Informatics and Cybernetics (BMIC 2010)</enrichment>
    <author>Vladimir Stantchev</author>
    <author>Gerrit Tamm</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Internet of Services</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Internet of Devices</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Ambient Intelligence</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Public Services</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Health Care</value>
    </subject>
    <collection role="jel" number="O">Economic Development, Technological Change, and Growth</collection>
    <collection role="institutes" number="">Institute of Information Systems (IIS, SRH Berlin)</collection>
    <thesisPublisher>SRH Berlin University of Applied Sciences</thesisPublisher>
    <file>https://opus4.kobv.de/opus4-srh/files/72/BA613XH.pdf</file>
  </doc>
</export-example>
