@techreport{Wulf2007, type = {Working Paper}, author = {Wulf, Alexander J.}, title = {A Comparative Approach to the Protection of Fashion Innovations}, series = {UC Berkeley Recent Work}, journal = {UC Berkeley Recent Work}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-303}, pages = {1 -- 25}, year = {2007}, abstract = {This paper determines the relevance of industrial property rights to the development of innovations in the fashion industry. It examines how the level of innovation can remain high despite a free exchange of intellectual property - fashion designs - within the industry: The importance of innovation for a fashion business in the industry is determined by the choice of it's competitive strategy. That is, either to be an innovator who creates fashion innovations or to be an imitator who adopts them once they have proven their ability to prevail in the market. The success of innovators depends largely on their ability to react to fashion trends, reinforced by the social role of fashion products and to the extent of their potential to confer status on the owner. Thus the duration of a temporary monopoly gained by an innovation is limited not only by the market entrance of imitators - a period of time that can be prolonged by making use of industrial property rights protection - but also by the constant changes in fashion, a process barely affected by the utilization of intellectual property rights protection. A monopoly maintained by using intellectual property rights might very well not extend the product life cycle beyond the limits posed by the shifting changes of fashion; moreover, an extended life cycle maintained in these circumstances could seriously limit the innovators agility in satisfying consumer demand in line with fashion trends and provoke an inappropriate allocation of resources to developing unfashionable innovations, resulting in a much greater risk of product failure.}, language = {en} } @inproceedings{BrueningZapotoczkyIbachetal.2007, author = {Br{\"u}ning, Stefan and Zapotoczky, Johannes and Ibach, Peter and Stantchev, Vladimir}, title = {Cooperative Positioning with MagicMap}, series = {Workshop on Positioning, Navigation and Communication 2007 (WPNC'07)}, booktitle = {Workshop on Positioning, Navigation and Communication 2007 (WPNC'07)}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-695}, pages = {6}, year = {2007}, abstract = {We present MagicMap, a cooperative, hybrid positioning system developed at the Humboldt-University in Berlin. While most other positioning systems are limited to specific scenarios and technologies our system provides means to incorporate any available wireless networking technology. Currently, MagicMap supports WLAN, RFID, and ZigBee as wireless technologies for positioning and Linux, Windows, and Windows CE as platforms. Position calculation and exchange is based on a cooperative approach allowing an open internet community to share the required data.}, language = {en} } @inproceedings{PriceTammStantchev2012, author = {Price, Michael and Tamm, Gerrit and Stantchev, Vladimir}, title = {SaaS Marketplaces - visions from theory and experience from practice}, series = {Proceedings of the 19th Biennial Conference of the International Telecommunications Society (ITS2012), Bangkok}, booktitle = {Proceedings of the 19th Biennial Conference of the International Telecommunications Society (ITS2012), Bangkok}, pages = {24}, year = {2012}, abstract = {Cloud computing, especially Software-as-a-Service (SaaS), changes the IT processes of companies for application deployment, access, usage, maintenance, governance and management. In an age of Bring-Your-Own-Device, small businesses through to globally operating companies increasingly support their employees and customers with SaaS-applications that allow access to internal and external business information. Whether employees are in the office, at a client facility, at home or on the road, they need fast, easy access to business applications with any type of device. SaaS offers companies an interesting alternative to classical on-premise IT solutions. Cloud computing provides innovative applications, high connectivity and performance, cost reduction, flexibility and fast time to market with a minimum of effort. Cloud computing is a special form of outsourcing that has its roots in the fifties. Ten years ago similar concepts to cloud computing e.g. Application Service Providing (ASP) appeared and failed. But it seems that the willingness to use cloud computing is now much higher and the cost pressure effects of the financial crisis also motivate decision makers in companies to focus on cloud computing. This contribution presents the results of actual scientific literature investigations alongside interviews with owners of Software-as-a-Service Marketplaces. It describes several types of SaaS marketplaces using different business models to bring together customers and providers. It shows that SaaS marketplaces are two-sided and demonstrates how platforms are emerging that bundle features into significant value propositions for both sides. This work is relevant to firms who seek business solution recommendations beyond the focus of their on-premise-focussed advisors. It is also relevant for owners and potential owners of SaaS marketplaces and SaaS providers exploring alternatives in their distribution mix.}, language = {en} } @inproceedings{StantchevTamm2010, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {Towards Ambient Intelligence and the Internet of Services in Healthcare}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-727}, pages = {6}, year = {2010}, abstract = {The emergence of the Internet of Services and the Internet of Devices opens new possibilities for societal computung scenarios. Ambient Intelligence (AmI) is a vision of an environment that puts the needs of the user in the center of the technological design process. An AmI environment consists of ubiquitous distributed devices such as sensors, displays, data memories which are embedded in everyday objects like walls, clothes, tables or the pavement. These devices are interconnected and seamlessly deliver applications and services to the user. AmI emphasizes the intelligence of the environments interfaces and the intelligence that can be achieved by correlating context information from different data sources. In this work we present an approach to transfer the AmI vision to the public services sector using the paradigm of service orientation and Cloud Computing. Based on scenarios in the healthcare sector the benefits and challenges of such transfer are presented.}, language = {en} } @inproceedings{Stantchev2008, author = {Stantchev, Vladimir}, title = {Service-based Systems in Clinical Environments}, series = {Information Service Design Symposium 2008}, booktitle = {Information Service Design Symposium 2008}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-759}, pages = {19}, year = {2008}, abstract = {In this report we present an architectural approach to add quality-of-service (QoS) assurance and location awareness to service-based systems within existing clinical infrastructures. To address typical design requirements of such systems (e.g., cooperating services, performance and availability) the work proposes a service-oriented architecture (SOA) as architectural concept and architectural translucency to provide stable QoS. We evaluate position sensing systems, QoS assurance approaches and present design principles for service-based health care applications. Furthermore, we present a clinical application scenario and an architectural approach to integrate existing infrastructure into a human centric assistance system.}, language = {en} } @article{Stantchev2009, author = {Stantchev, Vladimir}, title = {Wissen und Technologieaffinit{\"a}t: Herausforderungen bei der Realisierung eines ambienten Ver- und Entsorgungssystems f{\"u}r die Immobilien des Landes Berlin}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-2645}, pages = {335 -- 338}, year = {2009}, abstract = {Berlin ist eine der großen europ{\"a}ischen Hauptst{\"a}dte mit einem breiten Angebot an {\"o}ffentlichen Dienstleistungen (Public Services). 2003 hat der Berliner Senat den „Landesbetrieb f{\"u}r Geb{\"a}udebewirtschaftung" (LfG) gegr{\"u}ndet, der die Facility Management Aktivit{\"a}ten des Landes b{\"u}ndelt. Seit 2005 wird zusammen mit der TU Berlin der Einsatz innovativer Informations-technologien (IT) in diesem Bereich konsequent erweitert. Die Kombination aus einer unauff{\"a}lligen (unobtrusiven) IT-Infrastruktur und einer fl{\"a}chendeckenden und kontextbezogenen Einsetzbarkeit wird oft als ambient bezeichnet und stellt sehr spezifische Anforderungen an die Gestaltung der Mensch-Maschine-Interaktionen. In diesem Beitrag wird die Gestaltung eines Systems f{\"u}r die Ver- und Entsorgung als Teil der Facility Management Aufgaben beschrieben. Ausgehend von der Beschreibung unseres Vorgehensmodells zur Erhebung der Ist-Prozesse und Usability Evaluation, werden in einem zweiten Schritt Nutzerprofile erstellt und die Ist-Prozesse um diese erweitert. Die zweite H{\"a}lfte des Beitrags beschreibt das eingef{\"u}hrte, ambiente Ver- und Entsorgungssystem, zusammen mit einigen Interaktionsszenarien. Abschließend erfolgt eine Evaluierung der Wirtschaftlichkeit und der Usability des Systems.}, language = {de} } @inproceedings{MejiaGlasbergTammetal.2011, author = {Mejia, F. and Glasberg, Ronald and Tamm, Gerrit and Lopez, Gabriel J.}, title = {Readiness Level to adopt Smart Grid Technologies: Study for the City of Medellin}, isbn = {978-1-4577-1802-1}, year = {2011}, abstract = {The smart grid development in Latin America shows a big gap in the amount of research and development when compared with the USA and EU where the topic has been active for almost 10 years. In this context two different models and expert surveys are used in this study to evaluate the readiness level of the city of Medellin to adopt smart grid technologies. The results of this study show that the City has the utilities, the knowledge, the universities and the human resource to become a role model in the region. But an effort to integrate all the actors and impulse a common agenda is required. The utility companies need to lead this development, but regulators, academia and industry must back up this endeavor and enable Medellin to lead the power grid development of the next years in the region.}, language = {en} } @incollection{StantchevStantcheva2012, author = {Stantchev, Vladimir and Stantcheva, Lubomira}, title = {Applying IT-Governance Frameworks for SOA and Cloud Governance}, series = {Communications in Computer and Information Science}, booktitle = {Communications in Computer and Information Science}, publisher = {SRH Berlin University of Applied Sciences}, pages = {398 -- 407}, year = {2012}, abstract = {Service-oriented architecture (SOA) in the enterprise was one of the key enablers for cloud computing. Therefore, it can serve as a natural fit for bringing traditional IT governance approaches forward to the challenges of cloud governance. In this work we present an approach for mapping IT governance mindsets to the aspects of SOA governance. It allows an IT organisation the adaptation and the continuous usage of already established governance models during the adoption of cloud computing solutions. We also present an application case study where we demonstrate the feasibility of the approach in real-life scenarios in the context of an international telecommunication provider.}, language = {en} } @incollection{StantchevTammPetruch2012, author = {Stantchev, Vladimir and Tamm, Gerrit and Petruch, Konstantin}, title = {Simulation-Based IT Process Governance}, series = {Communications in Computer and Information Science}, volume = {278}, booktitle = {Communications in Computer and Information Science}, editor = {Lytras, Miltiadis D.}, publisher = {Springer}, address = {Berlin}, publisher = {SRH Berlin University of Applied Sciences}, pages = {206 -- 215}, year = {2012}, abstract = {IT departments within enterprises often utilize incident management and ticketing systems. While performance data from such systems is often stored in logfiles it is rarely evaluated extensively. In this work we assess the applicability of an approach for extended evaluation of logged data from such systems. Our evaluation is focused on Key Performance Indicators (KPIs) and aims to discover more in-depth insights as compared to typical data visualization and dashboard techniques. We also present a practical case study where we demonstrate the feasibility of the approach using real-life logfiles from an international telecommunication provider. Our modeling methodology is based on the approach of System Dynamics.}, language = {en} } @article{StantchevTammPetruch2012, author = {Stantchev, Vladimir and Tamm, Gerrit and Petruch, Konstantin}, title = {Assessing and governing IT-staff behavior by performance-based simulation}, series = {Computers in Human Behavior}, volume = {29}, journal = {Computers in Human Behavior}, number = {2}, pages = {473 -- 485}, year = {2012}, abstract = {When optimizing IT operations organizations typically aim to optimize resource usage. In general, there are two kinds of IT resources - IT infrastructures and IT staff. An optimized utilization of these resources requires both quantitative and qualitative analysis. While IT infrastructures can offer raw data for such analyses, data about IT staff often requires additional preparation and augmentation. One source for IT staff-related data can be provided by incident management and ticketing systems. While performance data from such systems is often stored in logfiles it is rarely evaluated extensively. In this article we propose the usage of such data sources for IT staff behavior evaluation and also present the relevant augmentation techniques. We claim that our approach is able to provide more in-depth insights as compared to typical data visualization and dashboard techniques. Our modeling methodology is based on the approach of system dynamics. We also provide formal models and simulation results where we demonstrate the feasibility of the approach using real-life logfiles from an international telecommunication provider.}, language = {en} } @article{StantchevTamm2012, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {Reducing Information Asymmetry in Cloud Marketplaces}, series = {International Journal of Human Capital and Information Technology Professionals (IJHCITP)}, volume = {3}, journal = {International Journal of Human Capital and Information Technology Professionals (IJHCITP)}, number = {4}, pages = {1 -- 10}, year = {2012}, abstract = {Cloud Computing is emerging as a predominant paradigm for obtaining and providing computing functionality in the enterprise. Organizations that are planning to use cloud computing offerings struggle with the question "How do I choose the right offering?" Cloud offerings exhibit a variety of pricing models and different levels of service and functionality. In this article the authors define first Cloud Computing in the context of IT Governance. Then they set criteria to compare different offerings at the level of Software-as-a-Service (SaaS). This is an important precondition for the reduction of the verifiable information asymmetry and uncertainty in the cloud market. Besides deficiencies on the supply side, regarding configuration, display and communication of service bundles, the limited knowledge of potential buyers is main reason for the modest adoption. The authors apply strategies derived from information economics to reduce this asymmetry by integrating information substitutes in the service marketplace description, thereby transforming experience and credence qualities into search qualities.}, language = {en} } @article{StantchevMalek2011, author = {Stantchev, Vladimir and Malek, Miroslaw}, title = {Addressing Dependability throughout the SOA Life Cycle}, series = {IEEE Transactions on Services Computing}, volume = {4}, journal = {IEEE Transactions on Services Computing}, number = {2}, pages = {85 -- 95}, year = {2011}, abstract = {Dependability should be considered throughout the phases of the SOA life cycle. This article proposes the application of a service level management approach to address dependability and presents dependability-related activities for every stage (Model, Assemble, Deploy, and Manage) of the SOA life cycle. Furthermore, we describe the concepts and the formalisms that are behind these activities. Following these activities service providers and aggregators can offer optimized levels of dependability from their existing services and thus better meet user requirements.}, language = {en} } @article{PetruchTammStantchev2012, author = {Petruch, Konstantin and Tamm, Gerrit and Stantchev, Vladimir}, title = {Deriving In-Depth Knowledge from IT-Performance Data Simulations}, series = {International Journal of Knowledge Society Research (IJKSR)}, volume = {3}, journal = {International Journal of Knowledge Society Research (IJKSR)}, number = {2}, pages = {13 -- 29}, year = {2012}, abstract = {Knowledge of behavioral patterns of a system can contribute to an optimized management and governance of the same system, or of similar systems. While human experience often manifests itself as intuition, intuition can be notoriously misleading, particularly in the case of quantitative data and subtle relations between different data sets. This article augments managerial intuition with knowledge derived from a specific byproduct of automated transaction processing performance and log data of the processing software. More specifically, the authors consider data generated by incident management and ticketing systems within IT support departments. The authors' approach utilizes a rigorous analysis methodology based on System Dynamics. This allows for identifying real causalities and hidden dependencies between different datasets. The authors can then use them to derive and assemble knowledge bases for improved management and governance in this context. This approach is able to provide more in depth insights as compared to typical data visualization and dashboard techniques. In the experimental results section, the authors demonstrate the feasibility of the approach. It is applied on real life datasets and log files from an international telecommunication provider and considered different improvements in management and governance that result from it.}, language = {en} } @article{StantchevStantcheva2012, author = {Stantchev, Vladimir and Stantcheva, Lubomira}, title = {Extending Traditional IT-Governance Knowledge Towards SOA and Cloud Governance}, series = {International Journal of Knowledge Society Research}, volume = {3}, journal = {International Journal of Knowledge Society Research}, number = {2}, pages = {30 -- 43}, year = {2012}, abstract = {Enterprises today often strive to keep up with the paces of technological development. A particular case in point is the IT function where traditional governance approaches are often questioned by technology trends. Examples for such trends in the last ten years are the service-oriented architecture (SOA) and cloud computing. The introduction of SOA in the enterprise was one of the key enablers for cloud computing. Therefore, it can serve as a natural fit for bringing traditional IT governance approaches forward to the challenges of cloud governance. This article presents an approach for extending IT governance mindsets to the areas of SOA and cloud governance. It allows an IT organisation the adaptation and the continuous usage of already established governance knowledge and models during the adoption of cloud computing solutions. The authors also present an application case study where they demonstrate the feasibility of the approach in real-life scenarios in the context of an international telecommunication provider.}, language = {en} } @article{PetruchStantchevTamm2011, author = {Petruch, Konstantin and Stantchev, Vladimir and Tamm, Gerrit}, title = {A Survey on IT-Governance Aspects of Cloud Computing}, series = {International Journal of Web and Grid Services}, volume = {7}, journal = {International Journal of Web and Grid Services}, number = {3}, pages = {268 -- 303}, year = {2011}, abstract = {The purpose of this work is to provide a representative survey of current trends in the perception, assessment and adoption of cloud computing within the enterprise. Cloud computing can be regarded as the general principle for using and providing web and grid services. First, we provide a meta-study, where we evaluate existing and published empirical studies. Furthermore, we conduct and evaluate an own empirical study with a representative group of European and International enterprises. Key findings of the work include the significantly higher importance of Business Drivers for the adoption of cloud computing, as compared to Technical Drivers.}, language = {en} } @incollection{StantchevTamm2011, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {Addressing Non-Functional Properties of Services in IT Service Management}, series = {Non-Functional Properties in Service Oriented Architecture: Requirements, Models and Methods}, booktitle = {Non-Functional Properties in Service Oriented Architecture: Requirements, Models and Methods}, publisher = {IGI Global}, address = {Hershey}, publisher = {SRH Berlin University of Applied Sciences}, pages = {324 -- 334}, year = {2011}, abstract = {A key point that remains to be addressed is the assurance of service levels for end-user applications that rely on these provider models. This chapter describes an approach for addressing non-functional properties (NFPs) of services in service-oriented architectures (SOA). The approach is based on reference models such as the IT Infrastructure Library (ITIL) and the SOA life cycle model. It has been applied in several industrial settings in the telecommunications sector.}, language = {en} } @incollection{BochenekTamm2009, author = {Bochenek, Adam and Tamm, Gerrit}, title = {Social Media Marketing Services for Mobile Applications}, series = {Wireless Communication and Information: Radio Engineering and Multimedia Applications}, booktitle = {Wireless Communication and Information: Radio Engineering and Multimedia Applications}, editor = {Sieck, J{\"u}rgen}, publisher = {Verlag Werner H{\"u}lsbusch}, address = {Boizenburg}, publisher = {SRH Berlin University of Applied Sciences}, pages = {185 -- 202}, year = {2009}, abstract = {Keine Angabe No details}, language = {en} } @book{UlrichTamm2008, author = {Ulrich, Peter and Tamm, Gerrit}, title = {Corporate- und Webinterface Design f{\"u}r ein Online-Unternehmen: Analyse, Konzeption und Realisierung am Beispiel des Online-Jobportals absolvent.de}, publisher = {VDM Verlag Dr. M{\"u}ller}, address = {Saarbr{\"u}cken}, isbn = {978-3-639-04088-3}, publisher = {SRH Berlin University of Applied Sciences}, pages = {105}, year = {2008}, abstract = {Absolvent.de ist ein seit 1998 bestehendes Online-Jobportal, welches sich auf die Vermittlung von Jobs und Praktika f{\"u}r Hochschulabsolventen spezialisiert hat. Im Zuge eines bevorstehenden Relaunchs sollen neben den Funktionalit{\"a}ten und eingesetzten Technologien auch das Corporate Design und das Webinterface Design erneuert werden. Die Entwicklung von Corporate Design und Webinterface Design f{\"u}r absolvent.de ist Gegenstand dieser Arbeit. Dazu werden im theoretischen Teil der Arbeit objektive Anforderungen und Funktionen des Corporate Designs und des Webinterface Designs genannt und erl{\"a}utert. Im praktischen Teil werden am Beispiel des Online-Jobportals absolvent.de systematische Methoden f{\"u}r die Entwicklung eines den Anforderungen entsprechenden Corporate- und Webinterface Designs aufgezeigt und angewendet. Anhand des systematischen Vorgehens bei der Designentwicklung wird die schrittweise Verringerung der Komplexit{\"a}t der Aufgabenstellung deutlich und die entwickelten Ergebnisse werden plausibel und nachvollziehbar. Das Buch dient als Leitfaden bei der Entwicklung von Corporate Design und Webinterface Design und richtet sich somit an Grafik-, Web- und Interfacedesigner.}, language = {de} } @incollection{TammUllrich2012, author = {Tamm, Gerrit and Ullrich, Sebastian}, title = {Agile Software Architecture for Interactive Media Facades}, series = {Urban media cultures}, booktitle = {Urban media cultures}, editor = {Pop, Susa}, publisher = {avedition}, address = {Ludwigsburg}, publisher = {SRH Berlin University of Applied Sciences}, pages = {176 -- 179}, year = {2012}, abstract = {Keine Angabe No details}, language = {en} } @incollection{WinklerSchoendienstTamm2009, author = {Winkler, Till J. and Sch{\"o}ndienst, Valentin and Tamm, Gerrit}, title = {Wireless City Berlin: solutions for a Smarter City}, series = {Wireless Communication and Information}, booktitle = {Wireless Communication and Information}, editor = {Sieck, J{\"u}rgen}, publisher = {Verlag Werner H{\"u}lsbusch}, address = {Boizenburg}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6441}, publisher = {SRH Berlin University of Applied Sciences}, pages = {207 -- 220}, year = {2009}, abstract = {Cities in Europe face the challenge of combining competitiveness and sustainable urban development. Technology such as wireless communication and ubiquitous computing is playing an increasingly important role in this context, helping to co-create solutions which can make the urban space „smarter‟. The city of Berlin is launching the project „Wireless City Berlin‟ (WCB) to demonstrate the potential of such technologies in multiple application scenarios. This paper analyses the terms „smart‟ and „wireless‟ with respect to urban development and introduces a typology of wireless city initiatives. Further, it presents the main work areas of the WCB project and relates it to other wireless city initiatives in Europe.}, language = {en} } @incollection{GuentherTamm2000, author = {G{\"u}nther, Oliver and Tamm, Gerrit}, title = {A Framework for ASP-Marketplaces}, series = {Cooperative Information Systems}, booktitle = {Cooperative Information Systems}, editor = {Scheuermann, Peter}, publisher = {Springer}, address = {Berlin}, publisher = {SRH Berlin University of Applied Sciences}, pages = {114 -- 119}, year = {2000}, abstract = {For organizations that plan to use online software applications via Internet one of the most important questions is, "How do you choose the right ASP for the companies corporate needs?". ASP marketplaces offer a plurality of pricing models and different levels of service. From whole system and whole service to single applications and methods, every digital product and service can be provided through an ASP marketplace. There is a need for ASP marketplaces, which gives the user a transparent insight into the ASP market. In this paper we define Application Service Providing in the context of Outsourcing. Then we analyze relevant software classes for ASP marketplaces. Finally we will set criteria to compare different levels of service of ASP marketplace. This paper gives an overview of key characteristics ASP marketplace provider must take into account by preparing the business process in order to successfully deliver application services.}, language = {en} } @article{StantchevTamm2012, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {Reducing Information Asymmetry in Cloud Marketplaces}, series = {International Journal of Human Capital and Information Technology Professionals}, volume = {3}, journal = {International Journal of Human Capital and Information Technology Professionals}, number = {4}, pages = {1 -- 11}, year = {2012}, abstract = {Cloud Computing is emerging as a predominant paradigm for obtaining and providing computing functionality in the enterprise. Organizations that are planning to use cloud computing offerings struggle with the question "How do I choose the right offering?" Cloud offerings exhibit a variety of pricing models and different levels of service and functionality. In this article the authors define first Cloud Computing in the context of IT Governance. Then they set criteria to compare different offerings at the level of Software-as-a-Service (SaaS). This is an important precondition for the reduction of the verifiable information asymmetry and uncertainty in the cloud market. Besides deficiencies on the supply side, regarding configuration, display and communication of service bundles, the limited knowledge of potential buyers is main reason for the modest adoption. The authors apply strategies derived from information economics to reduce this asymmetry by integrating information substitutes in the service marketplace description, thereby transforming experience and credence qualities into search qualities.}, language = {en} } @inproceedings{OpazoBasaezGhulamAriasArandaetal.2014, author = {Opazo Basaez, Marco and Ghulam, Sarfaraz and Arias Aranda, Daniel and Stantchev, Vladimir}, title = {Smart healthcare services: a patient oriented cloud computing solution}, pages = {18}, year = {2014}, abstract = {Objectives/rationale: Healthcare systems all over the world are facing difficult challenges that have a direct impact and influence the delivery of healthcare services. As a response healthcare institutions are relying in the implementation of Information and communication technologies (ICTs) to overcome difficulties and satisfy patients' demands in a cost-effective way adopting new technologies capable to innovate, extend, and redefine the way healthcare has been delivered for decades. New technological innovations such as Internet of things (IoT), Smart item technology, and cloud computing can improve the traditional e-healthcare system and extend service provision beyond the hospital facilities by using wireless sensor networks (WSN) and radio frequency identification devices (RFID), providing a new type of services advertised as "smart." This type of services, enable doctors to treat patients remotely and allows people to do their normal daily routines, occupations, and activities while receiving appropriate, timely, and high-quality ubiquitous healthcare services. Methods: An exploratory study is performed to review the route towards smart healthcare services, emphasizing the use of information and communication technologies (ICTs) and smart item technology as enhancers for smart healthcare services provision. Results/findings: A new technological infrastructure promises to transform medical practice and disease prevention by empowering healthcare institutions with smart items for remote patient monitoring eliminating time-wasting procedures, reducing health costs, improving quality of service and patients satisfaction. Implications/conclusions: Traditional e-healthcare system is transitioning into an interconnected smart-healthcare system potentiated by new technological advances capable to extend healthcare service provision and offer smart healthcare services.}, language = {en} } @inproceedings{TammWuensche2003, author = {Tamm, Gerrit and W{\"u}nsche, Maria}, title = {Strategies to reduce information asymmetry in Web Service Market}, series = {Proceedings of the Eleventh European Conference on Information Systems}, booktitle = {Proceedings of the Eleventh European Conference on Information Systems}, editor = {Ciborra, C. U. and Mercurio, R. and de Marco, M. and Martinez, M. and Carignani, A.}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-7034}, pages = {1898 -- 1912}, year = {2003}, abstract = {The web service model provides fundamental advantages compared to the classical software usage model. But transactions in the web service market have by far not reached the expected level. A reason for the tendency of market failure is the verifiable information asymmetry and uncertainty in the web service market. Besides deficiencies on the supply side, regarding configuration, display and communication of web service bundles, the limited web service knowledge of potential buyers are constitutional causes to the modest development and enforcement of the web service model. By the help of strategies derived from information economics the present study elaborates measures to take in order to prevent the market for web based services from failing. The conclusions of an online-based questioning experiment offer strategic recommendations to reduce buyer's uncertainty in outsourcing decision. Results of the experiment point out the significant positive impact to reduce information asymmetry and transaction uncertainty in the web service market by integrating information substitutes in the web service bundle in order to transform experience and credence qualities into search qualities. It can be verified that web service customers have a higher willingness to pay when information substitutes are integrated into the web service bundle.}, language = {en} } @inproceedings{TammGuenther2000, author = {Tamm, Gerrit and G{\"u}nther, Oliver}, title = {Business Models for ASP Marketplaces}, series = {Proceedings of the Eighth European Conference on Information Systems}, booktitle = {Proceedings of the Eighth European Conference on Information Systems}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-7046}, pages = {968 -- 975}, year = {2000}, abstract = {Abstract: ASP (Application Server Provider) marketplaces provide a fundamental alternative to the classical business model of software licensing. At this point, it is still unclear why and when customers prefer the ASP model over more traditional approaches. To make ASP more attractive, more knowledge about possible pricing and product strategies is needed. In this paper we describe different business models for ASP marketplaces. We first compare the cost structures of the classical licensing model with the new server-based approach. Then we illustrate how price and product differentiation may improve overall market efficiency. In particular, we show that by selling different software versions for different prices, ASP marketplaces may obtain near-optimal revenues with products that are relatively inexpensive, disaggregated, and customizable. Consumers can thus choose between a wide variety of product lines to fit their differing budgets and requirements.}, language = {en} } @article{GerkeTamm2008, author = {Gerke, Kerstin and Tamm, Gerrit}, title = {Process mining and data aggregation strategies for business collaboration networks}, series = {Journal Communications of Arab Computer Society}, volume = {1}, journal = {Journal Communications of Arab Computer Society}, number = {1}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6490}, pages = {10}, year = {2008}, abstract = {Business collaboration and information sharing becomes more and more important for companies, mainly driven by economics of scale and the strategic value of network knowledge. In this paper we will describe how process mining results will increase the willingness of cross company data aggregation and the usage of shared business collaboration infrastructures. The results of our contributions are based on process and data analyses in the customer relation management of a leading German passenger airline. As information sharing is considered a central challenge among supply chain partners, we describe the role of data aggregation as a requirement for process mining in collaborative infrastructures. Aggregating data on the one hand can preserve companies from compromising their local data. On the other hand valuable network information may get lost. We use process mining to derive collaborative business process models. Therefore, we evaluate the impact of data aggregation on the significance of process mining results.}, language = {en} } @article{TammPetruchBennemann2008, author = {Tamm, Gerrit and Petruch, Konstantin and Bennemann, Michael}, title = {SaaS - Software as a Service: Herausforderungen f{\"u}r IT-Abteilungen}, series = {Journal IM Information Management}, volume = {23}, journal = {Journal IM Information Management}, number = {4}, pages = {12 -- 18}, year = {2008}, abstract = {Das SaaS-Gesch{\"a}ftsmodell stellt IT-Abteilungen vor neue Herausforderungen und M{\"o}glichkeiten. IT-Abteilungen sind gefordert SaaS-Angebote in bestehende IT-Landschaften zu integrieren. Zudem k{\"o}nnen IT-Abteilungen selbst SaaS-Angebot bereitstellen und sich damit einen neuen Markt unternehmensintern und unternehmens{\"u}bergreifend erschließen. GobiT und ITIL k{\"o}nnen f{\"u}r die Steuerung des SaaS-Lieferanten- und Kundenbeziehungsmanagement und f{\"u}r die SaaS-Produktion sinnvoll eingesetzt werden.}, language = {de} } @article{GuentherTammLeymann2007, author = {G{\"u}nther, Oliver and Tamm, Gerrit and Leymann, Frank}, title = {Pricing web services}, series = {International Journal of Business Process Integration and Management (IJBPIM)}, volume = {2}, journal = {International Journal of Business Process Integration and Management (IJBPIM)}, number = {2}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6511}, pages = {132 -- 140}, year = {2007}, abstract = {This paper focuses on the challenges associated with composing and pricing web services. We present the results of an online experiment, where subjects were confronted with a variety of choices and decisions relating to web service markets and service composition. Our analysis shows that people expect the price of a composite web service to be lower than the sum of the prices of the elementary services, that is, users are not willing to pay for aggregation by a third party. To obtain a viable business model for composite web services, non-standard pricing mechanisms, such as auctions and negotiations, possibly supported by electronic agents, have to be taken into consideration. Usage-based pricing schemes, combined with an option to switch to a flat subscription, seem most appropriate to penetrate the developing market for web services.}, language = {en} } @article{GuentherTammHansenetal.2001, author = {G{\"u}nther, Oliver and Tamm, Gerrit and Hansen, Lars and Meseg, Thomas}, title = {Application Service Providers: Angebot, Nachfrage und langfristige Perspektiven}, series = {Fachzeitschrift Wirtschaftsinformatik}, volume = {43}, journal = {Fachzeitschrift Wirtschaftsinformatik}, number = {6}, pages = {555 -- 567}, year = {2001}, abstract = {Netzbasierte Dienste, im englischen Sprachraum als Web-based Services oder Hosted Services bekannt, gewinnen zunehmend an Popularit{\"a}t. Zahlreiche Softwareanbieter pr{\"a}sentieren sich am Markt als Application Service Provider (ASP), d.h. als Anbieter netzbasierter Anwendungsdienste. Hierbei kann das ASP-Modell den einzigen Vertriebskanal darstellen (reiner ASP) oder aber als Erg{\"a}nzung neben das klassische Lizenzmodell treten. W{\"a}hrend junge Firmen (wie z. B. Salesforce.com) ihr Gl{\"u}ck als reiner ASP versuchen, w{\"a}hlen etablierte Anbieter im Regelfall die zuletzt genannte Option SAP mit seinem ASP-Produkt mySAP.com ist hierf{\"u}r eines der bekannteren Beispiele.}, language = {de} } @inproceedings{GerkePetruchTamm2010, author = {Gerke, Kerstin and Petruch, Konstantin and Tamm, Gerrit}, title = {Optimization of Service Delivery through Continual Process Improvement: a Case Study}, series = {40. Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. (GI), Leipzig}, booktitle = {40. Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. (GI), Leipzig}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6537}, year = {2010}, abstract = {In order to deliver services of high quality in a cost-effective manner, processes and their support through information technology (IT) play an increasingly significant role. We present an approach, which allows optimizing the service delivery through continual process improvement. This approach combines the 7-step improvement process recommended by ITIL with process mining. On the basis of suggestions derived from process mining, performance indicators of different services are determined and subsequently compared as part of an internal benchmark. The approach, which will be trialed in practice, enables the optimization of service delivery certainly, but it is also concerned with the most effective utilization of limited resources in terms of people and tools.}, language = {en} } @inproceedings{StantchevTamm2010, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {SOA Governance for the Internet of Services}, series = {18th Biennial Conference of the International Telecommunications Society, Tokio}, booktitle = {18th Biennial Conference of the International Telecommunications Society, Tokio}, year = {2010}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{GerkeTamm2009, author = {Gerke, Kerstin and Tamm, Gerrit}, title = {Continuous Quality Improvement of IT Processes based on Reference Models and Process Mining}, series = {15th Americas Conference on Information Systems (AMCIS'09), San Francisco}, booktitle = {15th Americas Conference on Information Systems (AMCIS'09), San Francisco}, year = {2009}, abstract = {The inherent quality of business processes increasingly plays a significant role in the economic success of an organization. More and more business processes are supported through IT processes. In this contribution, we present a new approach which allows the continuous quality improvement of IT processes by the interconnection of IT Infrastructure Library (ITIL) reference model and process mining. On the basis of the reference model, to-be processes are set and key indicators are determined. As-is processes and their key indicators derived by process mining are subsequently compared to the to-be processes. This new approach enables the design and control of ITIL based customer support processes which will be trialed in a practice case of a customer relationship management (CRM) system. The procedural models, as well as its results, are introduced in this publication.}, language = {en} } @inproceedings{SchlegelTamm2009, author = {Schlegel, Martin and Tamm, Gerrit}, title = {Online Service Quality of Web-based E-Mail-Services: an Empirical Study for The German Market}, series = {42th Hawaii International Conference on System Science (HICSS-42), Hawaii}, booktitle = {42th Hawaii International Conference on System Science (HICSS-42), Hawaii}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6566}, pages = {1 -- 10}, year = {2009}, abstract = {E-mail services represent an essential part of the IT landscape of enterprises. Besides in-house hosting, every company can make use of offers from specialized Application Service Providers (ASPs). Former research has shown a lack of transparency in the market for web-based services. This paper summarizes the results of a study on professional web-based e-mail services catering to the German-speaking market. This research mainly addresses following questions: What are the similarities and differences between the various services in the market? To which extent do the offered services meet a corporation's requirements? What kind of methodology can be used to analyze and to compare web-based services? And, with that in mind, do web-based e-mail-services represent a serious alternative to in-house hosting of e-mail-services? To answer these questions we compared information of selected service providers on the basis of a multi-scenario utility analysis.}, language = {en} } @inproceedings{WinklerKorolevaTamm2009, author = {Winkler, Till J. and Koroleva, Ksenia and Tamm, Gerrit}, title = {Wireless City Initiatives in Europe: towards a Service-Oriented Approach}, series = {2009 Conference on Techniques and Applications for Mobile Commerce, M{\´e}rida (Spain)}, booktitle = {2009 Conference on Techniques and Applications for Mobile Commerce, M{\´e}rida (Spain)}, pages = {36 -- 47}, year = {2009}, abstract = {The application of wireless technologies in urban areas is at the beginning of a transformation. While municipalities worldwide have invested in deploying wireless access infrastructures, the services which build up on these and add value for individuals and organizations are still at their early stage. Especially for European municipalities there is still a looming potential. This paper explores the current status of municipal wireless adoption in Europe based on the analysis of 25 initiatives in European metropolitan areas and derives a setup approach for wireless city initiatives which focuses on the definition and evaluation of innovative services. The approach includes overall design requirements, a generic stakeholder analysis as well as clusters for innovative wireless services and is illustrated by a case example of an ongoing wireless city project in Germany.}, language = {en} } @article{StantchevColomoPalaciosSotoAcostaetal.2014, author = {Stantchev, Vladimir and Colomo-Palacios, Ricardo and Soto Acosta, Pedro and Misra, Sanjay}, title = {Learning management systems and cloud file hosting services: a study on students' acceptance}, series = {Computers in Human Behavior}, volume = {31}, journal = {Computers in Human Behavior}, pages = {612 -- 619}, year = {2014}, abstract = {The aim of this paper is to investigate the motivations that lead higher education students to replace several Learning Management Systems (LMS) services with cloud file hosting services for information sharing and collaboration among them. The research approach is based on the Technology Acceptance Model (TAM). More specifically, the model is devoted to identifying barriers and enablers to the acceptance of these technologies. A questionnaire comprising three factors (Attitude toward using technology, Perceived ease of use and Perceived usefulness) was applied to a sample consisting of 121 higher education students. Results show that the perceived ease of use of cloud file hosting services is above that of LMS tools and services and that cloud file hosting services presented higher levels of perceived usefulness than standard learning management tools. In addition, attitude toward using cloud file hosting services is well above that of using LMS tools.}, language = {en} } @inproceedings{HamannTammKaempfer2013, author = {Hamann, Lisa and Tamm, Gerrit and K{\"a}mpfer, Sascha}, title = {Analysis and comparison of existing maturity models for business processes}, series = {IADIS e-Society 2013 Conference, Lisbon}, booktitle = {IADIS e-Society 2013 Conference, Lisbon}, year = {2013}, abstract = {The continuous optimization of business processes is becoming an increasingly important factor for a company's long-term success. Maturity models for business processes aim at maintaining a distinct quality of processes and help to determine the maturity level of the processes and the company's maturity. Previous research has shown the lack of transparency and standardization for maturity models. In particular, existing maturity models were not scientifically compared and evaluated among themselves. Uncertainty and unawareness in selection and application of adequate maturity models can be observed in applied science and practice. The aim of the scientific work was to evaluate existing business process maturity models in terms of strengths and weaknesses in order to provide a comprehensive and reliable knowledge-based on specific evaluation criteria setting. The conclusions have been used to take advantage of one of the pre-chosen models to measure the maturity of a business process. The examined models were CMMI, BPMM-OMG, PEMM and EDEN. The applied methodology consists of literature research, empirical findings and practical application. The empirical findings comprise a purpose-made questionnaire and an outcome weighted in terms of importance and / or appliance. A particular challenge of the research was to compare the different maturity models based on their criteria, scales and general scope.}, language = {en} } @book{TammTribowski2010, author = {Tamm, Gerrit and Tribowski, Christoph}, title = {RFID}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-642-11459-5}, publisher = {SRH Berlin University of Applied Sciences}, pages = {XV, 144}, year = {2010}, abstract = {RFID bietet Unternehmen eine Vielzahl von Vorteilen im Bereich der Automatisierung und Prozesstransparenz. Gleichzeitig stellt die Technologie die Unternehmen vor technische, organisatorische, {\"o}konomische, rechtliche und sozio{\"o}konomische Herausforderungen. In diesem Buch werden die grundlegenden Funktionen der RFID-Technologie und L{\"o}sungskonzepte zur Integration in die betrieblichen Informationssysteme vorgestellt. Insbesondere die Standards des Internet der Dinge' werden maßgeblich den Erfolg der RFID-Technologie beeinflussen. F{\"u}r die RFID-Einf{\"u}hrung in Unternehmen wird in diesem Buch ein methodisch fundiertes Vorgehensmodell pr{\"a}sentiert. Die w{\"a}hrend des Vorgehensmodells eingesetzten Entscheidungsmethoden zur Potential- und Wirtschaftlichkeitsanalyse werden ausf{\"u}hrlich beschrieben und es wird auf unterst{\"u}tzende Softwarewerkzeuge verwiesen.}, language = {de} } @book{TammGuenther2005, author = {Tamm, Gerrit and G{\"u}nther, Oliver}, title = {Webbasierte Dienste: Technologien, M{\"a}rkte und Gesch{\"a}ftsmodelle}, publisher = {Physica-Verlag}, address = {Heidelberg}, isbn = {3-7908-1566-7}, publisher = {SRH Berlin University of Applied Sciences}, pages = {XVII, 258}, year = {2005}, abstract = {Dienstbasierte Architekturen bilden zunehmend eine attraktive Erg{\"a}nzung zu den klassischen Gesch{\"a}ftsmodellen der Softwarenutzung. Das Buch erl{\"a}utert die f{\"u}r webbasierte Dienste relevanten technischen und {\"o}konomischen Konzepte. Anschließend werden unter Zuhilfenahme von empirischen Analysen und Experimenten aktuelle Markttrends und Marktprozesse beschrieben. Dabei gehen die Autoren auch auf die aus dem Konsumg{\"u}terbereich bekannten Vertrauensprobleme und Informationsasymmetrien ein und er{\"o}rtern deren Konsequenzen f{\"u}r den Entwurf von erfolgreichen Gesch{\"a}ftsmodellen und M{\"a}rkten. Einschl{\"a}gige Fallstudien erg{\"a}nzen die Darstellung.}, language = {de} } @inproceedings{IbachTammHorbank2005, author = {Ibach, Peter and Tamm, Gerrit and Horbank, Matthias}, title = {Dynamic Value Webs in Mobile Environments Using Adaptive Location-Based Services}, series = {38th Hawaii International Conference on System Sciences (HICSS-38 2005), Hawaii}, booktitle = {38th Hawaii International Conference on System Sciences (HICSS-38 2005), Hawaii}, year = {2005}, abstract = {Web Services appear promising to facilitate interoperability and enable Dynamic Value Webs - the on-demand aggregation of services even across enterprise boundaries. However, past experiences have shown interoperability limitations in practice mainly due to information asymmetries on the Web Services markets. This Paper describes a service-oriented architecture for building Dynamic Value Webs in mobile environments using adaptive Location-Based Services. Our concept addresses the following three predominant difficulties: (1) service adaptivity to changing conditions in mobile environments, (2) interoperability including higher levels of semantics, and (3) assuring trustworthiness to all affected parties.}, language = {en} } @inproceedings{HochsteinTammBrenner2005, author = {Hochstein, Axel and Tamm, Gerrit and Brenner, Walter}, title = {Service-oriented IT-Management: benefit, Cost and Success Factors}, series = {13th European Conference on Information Systems (ECIS 2005), Regensburg}, booktitle = {13th European Conference on Information Systems (ECIS 2005), Regensburg}, year = {2005}, abstract = {Due to an enhanced customer focus in the planning, development and delivery of IT services, service-oriented IT management has become increasingly important. This paper investigates to what effect service-oriented IT management has already been put into place in European companies. Benefit and cost categories of integrating service-oriented principles into IT management processes are analyzed. Additionally success factors for implementing serviceoriented IT management are investigated. For this purpose, six case studies were conducted. The situation of IT management before and after implementation was analyzed and comments are made on the corresponding transformation projects. Based on the case studies, this paper shows three typical benefit categories of service-oriented IT management. Eight cost categories for implementing and operating service-oriented IT management processes are discussed and six success factors of pertinent re-organization projects are identified. Findings can serve as guidelines for other IT organizations and can be used as enabler for getting informed decisions regarding the initiation of service-oriented IT management. Finally, the article highlights four current trends for service-oriented IT management and further research is outlined.}, language = {en} } @inproceedings{TammZarnekow2005, author = {Tamm, Gerrit and Zarnekow, R{\"u}diger}, title = {Umsetzung eines ITIL-konformen IT-Service-Support auf der Grundlage von Web-Services}, series = {7. Internationale Tagung Wirtschaftsinformatik, Bamberg}, booktitle = {7. Internationale Tagung Wirtschaftsinformatik, Bamberg}, year = {2005}, abstract = {Die Umsetzung von IT-Service-Support-Prozessen auf der Basis des Referenzmodells IT Infrastructure Library (ITIL) geschieht in vielen Unternehmen derzeit mit hoher Priorit{\"a}t. Obwohl zur Unterst{\"u}tzung der Support-Prozesse eine Vielzahl von Softwarel{\"o}sungen zur Verf{\"u}gung stehen, basieren diese heute nicht auf Service-orientierten-Architekturen. Die Vorteile einer Service-orientierten-Architektur werden daher im Rahmen des IT-Service-Supports nicht genutzt. Der Beitrag zeigt am Beispiel eines zentralen ITIL-Support-Prozesses, dem Incident-Management, wie dieser technisch auf der Basis von Web-Services umgesetzt werden kann. Die Grundlage bilden sechs Fallstudien, in denen die Gestaltung ITIL-basierter Support-Prozesse untersucht wurde. Aufbauend auf den Fallstudien wird ein generischer Incident-Management-Prozess definiert und mit Hilfe von Web-Services umgesetzt. Dabei kommen sowohl atomare als auch aggregierte Web-Services zum Einsatz. F{\"u}r ein konkretes Service-Anliegen wird der Prozessablauf grafisch beschrieben. Die Umsetzung erfolgt exemplarisch unter Zuhilfenahme der Web Services Description Language (WSDL).}, language = {de} } @article{TammBrennerGrueneich2005, author = {Tamm, Gerrit and Brenner, Walter and Gr{\"u}neich, Armin}, title = {Business-Service-Management: Kulturwandel in der IT-Branche}, series = {Thexis: Fachzeitschrift f{\"u}r Marketing}, volume = {22}, journal = {Thexis: Fachzeitschrift f{\"u}r Marketing}, number = {2}, pages = {35 -- 40}, year = {2005}, abstract = {Keine Angabe No details}, language = {de} } @inproceedings{GhulamSchubertTammetal.2014, author = {Ghulam, Sarfaraz and Schubert, Johannes and Tamm, Gerrit and Stantchev, Vladimir}, title = {Integrating Smart Items and Cloud Computing in Healthcare Scenarios}, pages = {7}, year = {2014}, abstract = {Use of cloud computing in healthcare is a promising trend, particularly in utilization of smart items. Access, affordability and quality to proper healthcare is a great challenge in world society. With the utilization of smart sensors, there are possibilities to improve the quality of healthcare services whenever needed. Hence, such smart items services lead to economic advantages for the whole healthcare system. Keeping in mind these opportunities as well as challenges such as security or legal issues, it is important to bring healthcare and IT together. As a result, healthcare business processes need to be modeled in order to provide IT solutions tailored for practice-oriented applications. In this paper, we present a three-level architecture for a smart healthcare infrastructure. Our approach is based on recent literature work and results from conducted expert interviews with healthcare specialists and IT professionals. To demonstrate the applicability of this architecture model, we provide an example use-case as a template for any kind of smart sensor-based healthcare infrastructure.}, language = {en} } @article{StantchevDzombetaBrandis2013, author = {Stantchev, Vladimir and Dzombeta, Srdan and Brandis, Knud}, title = {IT Compliance Management in the Field of Cloud Computing: competence Management Approach supporting Continuing Engineering Education}, series = {International Journal of Engineering Education}, volume = {29}, journal = {International Journal of Engineering Education}, pages = {Keine Angabe - No details -- Keine Angabe - No details}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @misc{Stantchev2013, author = {Stantchev, Vladimir}, title = {Minitrack Chair Service Directories for SaaS}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{HaufeColomoPalaciosDzombetaetal.2016, author = {Haufe, Knut and Colomo-Palacios, Ricardo and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir}, title = {ISMS core processes: a study}, series = {Procedia Computer Science}, volume = {100}, booktitle = {Procedia Computer Science}, pages = {339 -- 346}, year = {2016}, abstract = {Adjustment and cost-effectiveness are key elements of a successful Information Security Management System (ISMS). ISMS-Processes, as basic elements of every ISMS, need to be aligned to the organization and their mission. Actually a specific ISMS process framework which clearly differentiates between ISMS processes and security measures controlled by ISMS-processes does not exist. ISMS processes itself are not focused in current research. This article will fill this research gap while containing the results of a study to identify criteria for ISMS core processes as well as to identify relevant ISMS core processes.}, language = {en} } @inproceedings{TammZiekow2004, author = {Tamm, Gerrit and Ziekow, Holger}, title = {The utility of learning management systems for institutes of higher education}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10503}, pages = {12}, year = {2004}, abstract = {Nowadays efficiency and quality of education is controversially discussed by politicians as well as by scientists. A number of important studies point out the necessity of improvements in the field of education. Using learning management systems might be a chance for institutes of higher education to face the demands of today. In this paper we evaluate the need of learning management systems for higher education organisations. A value chain for organisations of higher education has been developed to categorize and to describe generic task. By conducting an empirical analysis through the academic task carriers (professors, students and administration department) we could identify the need for supporting each task by learning management system. The paper aims to describe a generic evaluation method for learning management systems. A comprehensive description of the evaluation method and results of the empirical analysis are presented in detail.}, language = {en} } @inproceedings{HaufeColomoPalaciosDzombetaetal.2016, author = {Haufe, Knut and Colomo-Palacios, Ricardo and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir}, title = {Security Management Standards: A Mapping}, series = {Procedia Computer Science}, booktitle = {Procedia Computer Science}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10513}, pages = {755 -- 761}, year = {2016}, abstract = {Adjustment and cost-effectiveness are key elements of a successful Information Security Management System (ISMS). ISMS-Processes, as basic elements of every ISMS, need to be aligned to the organization and its mission. As of today, a specific ISMS process framework does not exist. ISMS processes are not in focus of current research. This article aims to fill this research gap by presenting results of a process mapping study regarding ISMS processes in the most important and widely accepted international standards for Information Security Management. Authors propose a set of ISMS processes within an ISMS process framework which should be implemented at an individually appropriate maturity level.}, language = {en} } @inproceedings{GhulammMuhammadSalimiJaedickeetal.2015, author = {Ghulamm Muhammad, Sarfaraz and Salimi, Meysam and Jaedicke, Corvin and Stantchev, Vladimir and Prieto-Gonz{\´a}lez, Lisardo and Tamm, Gerrit}, title = {Cloud Computing: an Enabler in the Modern Labour Market}, series = {Labour in the 21st Century}, booktitle = {Labour in the 21st Century}, publisher = {Cambridge Scholars Publishing}, address = {Newcastle upon Tyne}, isbn = {978-1-4438-1707-3}, pages = {66 -- 77}, year = {2015}, abstract = {Modern day labour market is influenced by different factors, mainly by ambitious investment in latest machinery, office automation software systems and computer-based solutions. Utilization of computer has benefited the employment market on vast scale, depending on the requirements of a particular business, its size and financial capabilities, and the intention to use. Furthermore, unparalleled technologies, such as cloud computing and smart technologies has directly affected demand for modern day labour. Nowadays, the utility model of cloud computing made it more popular and a favourite choice for the institutes to free up their internal resources and also reduce the number of administrative staff needed to maintain it. With certain kinds of offerings, institutes operating at small scales are also benefitting, which was almost impossible only a decade ago. Given that, the successful utilization of cloud computing remains a topic of extra ordinary importance among the scholars, experts, interested groups and several other institutions, and is defined in different ways according to their particular understanding and usage. But cloud is best defined by National institutes of standard and technology.}, language = {en} } @article{RadantColomoPalaciosStantchev2016, author = {Radant, Olaf and Colomo-Palacios, Ricardo and Stantchev, Vladimir}, title = {Factors for the Management of Scarce Human Resources and Highly Skilled Employees in IT-Departments: a Systematic Review}, series = {Journal of Information Technology Research}, volume = {9}, journal = {Journal of Information Technology Research}, number = {1}, pages = {65 -- 82}, year = {2016}, abstract = {Due to an unsatisfying demographic development in most European states, companies have to solve a trade-off between a needed increase of productivity on the one hand and fewer highly skilled employees on the other hand. In this paper, authors propose factors for different layers of a framework to manage scarce resources in IT-departments. These layers aim for different relevant dimensions of employee satisfaction like wages, psychological development of employees and work life balance. Authors present a structured literature review to screen relevant publications on the topic. This paper offers white range of different factors regarding the management of labour shortage and highly skilled employees in companies which can be used to build a holistic model or framework to solve the challenges of the upcoming demographic change in Europe. Although the topic is quite popular in scientific literature, there is not a study devoted to identify these factors in organizational contexts. This paper is aimed to bridge this gap.}, language = {en} }