@inproceedings{TammZarnekow2005, author = {Tamm, Gerrit and Zarnekow, R{\"u}diger}, title = {Umsetzung eines ITIL-konformen IT-Service-Support auf der Grundlage von Web-Services}, series = {7. Internationale Tagung Wirtschaftsinformatik, Bamberg}, booktitle = {7. Internationale Tagung Wirtschaftsinformatik, Bamberg}, year = {2005}, abstract = {Die Umsetzung von IT-Service-Support-Prozessen auf der Basis des Referenzmodells IT Infrastructure Library (ITIL) geschieht in vielen Unternehmen derzeit mit hoher Priorit{\"a}t. Obwohl zur Unterst{\"u}tzung der Support-Prozesse eine Vielzahl von Softwarel{\"o}sungen zur Verf{\"u}gung stehen, basieren diese heute nicht auf Service-orientierten-Architekturen. Die Vorteile einer Service-orientierten-Architektur werden daher im Rahmen des IT-Service-Supports nicht genutzt. Der Beitrag zeigt am Beispiel eines zentralen ITIL-Support-Prozesses, dem Incident-Management, wie dieser technisch auf der Basis von Web-Services umgesetzt werden kann. Die Grundlage bilden sechs Fallstudien, in denen die Gestaltung ITIL-basierter Support-Prozesse untersucht wurde. Aufbauend auf den Fallstudien wird ein generischer Incident-Management-Prozess definiert und mit Hilfe von Web-Services umgesetzt. Dabei kommen sowohl atomare als auch aggregierte Web-Services zum Einsatz. F{\"u}r ein konkretes Service-Anliegen wird der Prozessablauf grafisch beschrieben. Die Umsetzung erfolgt exemplarisch unter Zuhilfenahme der Web Services Description Language (WSDL).}, language = {de} } @article{TammBrennerGrueneich2005, author = {Tamm, Gerrit and Brenner, Walter and Gr{\"u}neich, Armin}, title = {Business-Service-Management: Kulturwandel in der IT-Branche}, series = {Thexis: Fachzeitschrift f{\"u}r Marketing}, volume = {22}, journal = {Thexis: Fachzeitschrift f{\"u}r Marketing}, number = {2}, pages = {35 -- 40}, year = {2005}, abstract = {Keine Angabe No details}, language = {de} } @inproceedings{GhulamSchubertTammetal.2014, author = {Ghulam, Sarfaraz and Schubert, Johannes and Tamm, Gerrit and Stantchev, Vladimir}, title = {Integrating Smart Items and Cloud Computing in Healthcare Scenarios}, pages = {7}, year = {2014}, abstract = {Use of cloud computing in healthcare is a promising trend, particularly in utilization of smart items. Access, affordability and quality to proper healthcare is a great challenge in world society. With the utilization of smart sensors, there are possibilities to improve the quality of healthcare services whenever needed. Hence, such smart items services lead to economic advantages for the whole healthcare system. Keeping in mind these opportunities as well as challenges such as security or legal issues, it is important to bring healthcare and IT together. As a result, healthcare business processes need to be modeled in order to provide IT solutions tailored for practice-oriented applications. In this paper, we present a three-level architecture for a smart healthcare infrastructure. Our approach is based on recent literature work and results from conducted expert interviews with healthcare specialists and IT professionals. To demonstrate the applicability of this architecture model, we provide an example use-case as a template for any kind of smart sensor-based healthcare infrastructure.}, language = {en} } @article{StantchevDzombetaBrandis2013, author = {Stantchev, Vladimir and Dzombeta, Srdan and Brandis, Knud}, title = {IT Compliance Management in the Field of Cloud Computing: competence Management Approach supporting Continuing Engineering Education}, series = {International Journal of Engineering Education}, volume = {29}, journal = {International Journal of Engineering Education}, pages = {Keine Angabe - No details -- Keine Angabe - No details}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @misc{Stantchev2013, author = {Stantchev, Vladimir}, title = {Minitrack Chair Service Directories for SaaS}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @book{Kuespert2018, author = {K{\"u}spert, Fabian}, title = {Digitale Transformation - ein Schlaglicht auf Chancen und Herausforderungen}, editor = {Schuster, Anke and Klo{\´e}, Ursula}, publisher = {Heidelberger Hochschulverlag}, address = {Heidelberg}, isbn = {978-3-942648-23-3}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-11763}, publisher = {SRH Hochschule Heidelberg}, pages = {52}, year = {2018}, abstract = {Unter »Digitale Transformation« kann jegliche digital-technologische Innovation in Unternehmen mit dem Ziel der Optimierung von Produkten, Dienstleistungen, Prozessen sowie dem Entwickeln neuer Gesch{\"a}ftsmodelle verstanden werden. In sechs Essays haben Studierende der SRH Hochschule Heidelberg einzelne Branchen ausgew{\"a}hlt spezifische Fragestellungen formulieren. Dazu wurden jeweils pers{\"o}nliche Interviews mit Experten aus den unterschiedlichen Branchen gef{\"u}hrt. Die Themen in diesem E-Paper spiegeln die Breite des Themas: Die in Zusammenhang mit Digitaler Transformation h{\"a}ufig erw{\"a}hnten Begriffe wie Industrie 4.0, »Internet of Things« (IoT), Cloudcomputing, digitale {\"O}kosysteme und Big Data bzw. Smart Data Analytics stecken die Bandbreite der Interpretation ab, die von der Modifikationsf{\"a}higkeit von Informationssystemen bis hin zur intelligenten Datenerhebung und -auswertung reicht. Damit ist die Auseinandersetzung mit dem »Internet der Dinge« ebenso abgedeckt wie die mit dem »Internet der Dienste und Daten« - zwei wichtigen konvergenten Technologieentwicklungen.}, language = {de} } @book{Simsek2019, author = {Simsek, Alev}, title = {New Work - Wie die Digitalisierung die Arbeitswelt heute und morgen ver{\"a}ndert}, editor = {Schuster, Anke and Klo{\´e}, Ursula}, publisher = {Heidelberger Hochschulverlag}, address = {Heidelberg}, isbn = {978-3-942648-32-5}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-11785}, publisher = {SRH Hochschule Heidelberg}, pages = {53}, year = {2019}, abstract = {Das vorliegende E-Paper »New Work« ist die dritte Publikation zur angewandten Forschung im Studiengang Wirtschaftsinformatik der SRH Hochschule Heidelberg. Alle drei E-Paper setzen sich mit dem Megatrend »Digitale Transformation« im weitesten Sinne auseinander. In der aktuellen Publikation Paper ver{\"o}ffentlichen wir Essays von Studierenden, die sich dem Thema »New Work« auf ganz unterschiedliche Weise n{\"a}hern, so beispielsweise zur Organisation von Arbeit, zur Arbeitsplatzgestaltung oder zu neuen, interessanten Arbeitsfeldern im Kontext der Digitalisierung.}, language = {de} } @misc{Todorova2015, type = {Master Thesis}, author = {Todorova, Janet}, title = {The Tech Startup Ecosystems in Berlin and Sofia: Alternative Scenarios for Collaboration}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-12087}, school = {SRH Berlin University of Applied Sciences}, pages = {88}, year = {2015}, abstract = {Today tech entrepreneurship is a driving force for Europe's economic growth. However, Europe is lagging behind the US economy, where startup ecosystems are thriving for decades, such as the Silicon Valley. One reason for that is that Europe comprises of many small markets, each with different legislation and language, which creates barriers for local startups to scale fast. The European startup ecosystem is very fragmented and in order to be competitive on the global markets, collaboration between different startup cities is necessary to develop. The purpose of this study is to explore the collaboration between the two tech startup ecosystems in Berlin (Germany) and Sofia (Bulgaria). The approach is to measure and analyse the current collaboration of entrepreneurs and investors from both ecosystems by collecting quantitative data about their collaboration behaviour. Data is collected via an online survey among participants from both ecosystems. Then, the data is used to identify which pairs of actors are most likely to become the catalysts of collaboration in the next 5 years. Based on that, three alternative scenarios for the future collaboration between Berlin and Sofia are designed. Scenario 1 assumes the collaboration between entrepreneurs from both ecosystems will grow fast and stimulate the collaboration between other actors from Berlin and Sofia. Scenario 2 identifies there is an established collaborative relationship between investors from Berlin and investors from Sofia. Based on that, the prediction is that in the long term many co-investments will occur, and this will generally encourage other actors from the two cities to collaborate. Scenario 3 is based on the assumption that Sofia will position itself as a seed-stage startup hub. The low cost of living and low competition for seed capital can eventually attract Berlin entrepreneurs to collaborate more with Sofia investors.}, language = {en} } @inproceedings{HaufeColomoPalaciosDzombetaetal.2016, author = {Haufe, Knut and Colomo-Palacios, Ricardo and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir}, title = {ISMS core processes: a study}, series = {Procedia Computer Science}, volume = {100}, booktitle = {Procedia Computer Science}, pages = {339 -- 346}, year = {2016}, abstract = {Adjustment and cost-effectiveness are key elements of a successful Information Security Management System (ISMS). ISMS-Processes, as basic elements of every ISMS, need to be aligned to the organization and their mission. Actually a specific ISMS process framework which clearly differentiates between ISMS processes and security measures controlled by ISMS-processes does not exist. ISMS processes itself are not focused in current research. This article will fill this research gap while containing the results of a study to identify criteria for ISMS core processes as well as to identify relevant ISMS core processes.}, language = {en} } @inproceedings{TammZiekow2004, author = {Tamm, Gerrit and Ziekow, Holger}, title = {The utility of learning management systems for institutes of higher education}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10503}, pages = {12}, year = {2004}, abstract = {Nowadays efficiency and quality of education is controversially discussed by politicians as well as by scientists. A number of important studies point out the necessity of improvements in the field of education. Using learning management systems might be a chance for institutes of higher education to face the demands of today. In this paper we evaluate the need of learning management systems for higher education organisations. A value chain for organisations of higher education has been developed to categorize and to describe generic task. By conducting an empirical analysis through the academic task carriers (professors, students and administration department) we could identify the need for supporting each task by learning management system. The paper aims to describe a generic evaluation method for learning management systems. A comprehensive description of the evaluation method and results of the empirical analysis are presented in detail.}, language = {en} } @inproceedings{HaufeColomoPalaciosDzombetaetal.2016, author = {Haufe, Knut and Colomo-Palacios, Ricardo and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir}, title = {Security Management Standards: A Mapping}, series = {Procedia Computer Science}, booktitle = {Procedia Computer Science}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10513}, pages = {755 -- 761}, year = {2016}, abstract = {Adjustment and cost-effectiveness are key elements of a successful Information Security Management System (ISMS). ISMS-Processes, as basic elements of every ISMS, need to be aligned to the organization and its mission. As of today, a specific ISMS process framework does not exist. ISMS processes are not in focus of current research. This article aims to fill this research gap by presenting results of a process mapping study regarding ISMS processes in the most important and widely accepted international standards for Information Security Management. Authors propose a set of ISMS processes within an ISMS process framework which should be implemented at an individually appropriate maturity level.}, language = {en} } @inproceedings{GhulammMuhammadSalimiJaedickeetal.2015, author = {Ghulamm Muhammad, Sarfaraz and Salimi, Meysam and Jaedicke, Corvin and Stantchev, Vladimir and Prieto-Gonz{\´a}lez, Lisardo and Tamm, Gerrit}, title = {Cloud Computing: an Enabler in the Modern Labour Market}, series = {Labour in the 21st Century}, booktitle = {Labour in the 21st Century}, publisher = {Cambridge Scholars Publishing}, address = {Newcastle upon Tyne}, isbn = {978-1-4438-1707-3}, pages = {66 -- 77}, year = {2015}, abstract = {Modern day labour market is influenced by different factors, mainly by ambitious investment in latest machinery, office automation software systems and computer-based solutions. Utilization of computer has benefited the employment market on vast scale, depending on the requirements of a particular business, its size and financial capabilities, and the intention to use. Furthermore, unparalleled technologies, such as cloud computing and smart technologies has directly affected demand for modern day labour. Nowadays, the utility model of cloud computing made it more popular and a favourite choice for the institutes to free up their internal resources and also reduce the number of administrative staff needed to maintain it. With certain kinds of offerings, institutes operating at small scales are also benefitting, which was almost impossible only a decade ago. Given that, the successful utilization of cloud computing remains a topic of extra ordinary importance among the scholars, experts, interested groups and several other institutions, and is defined in different ways according to their particular understanding and usage. But cloud is best defined by National institutes of standard and technology.}, language = {en} } @article{RadantColomoPalaciosStantchev2016, author = {Radant, Olaf and Colomo-Palacios, Ricardo and Stantchev, Vladimir}, title = {Factors for the Management of Scarce Human Resources and Highly Skilled Employees in IT-Departments: a Systematic Review}, series = {Journal of Information Technology Research}, volume = {9}, journal = {Journal of Information Technology Research}, number = {1}, pages = {65 -- 82}, year = {2016}, abstract = {Due to an unsatisfying demographic development in most European states, companies have to solve a trade-off between a needed increase of productivity on the one hand and fewer highly skilled employees on the other hand. In this paper, authors propose factors for different layers of a framework to manage scarce resources in IT-departments. These layers aim for different relevant dimensions of employee satisfaction like wages, psychological development of employees and work life balance. Authors present a structured literature review to screen relevant publications on the topic. This paper offers white range of different factors regarding the management of labour shortage and highly skilled employees in companies which can be used to build a holistic model or framework to solve the challenges of the upcoming demographic change in Europe. Although the topic is quite popular in scientific literature, there is not a study devoted to identify these factors in organizational contexts. This paper is aimed to bridge this gap.}, language = {en} } @article{ColomoPalaciosGarciaPenalvoStantchevetal.2016, author = {Colomo-Palacios, Ricardo and Garc{\´i}a-Pe{\~n}alvo, Francisco Jos{\´e} and Stantchev, Vladimir and Misra, Sanjay}, title = {Towards a social and context-aware mobile recommendation system for tourism}, series = {Pervasive and Mobile Computing}, volume = {38}, journal = {Pervasive and Mobile Computing}, number = {2}, publisher = {Elsevier}, address = {Amsterdam [u.a.]}, pages = {505 -- 515}, year = {2016}, abstract = {Loyalty in tourism is one of the main concerns for tourist organizations and researchers alike. Recently, technology in general and CRM and social networks in particular have been identified as important enablers for loyalty in tourism. This paper presents POST-VIA 360, a platform devoted to support the whole life-cycle of tourism loyalty after the first visit. The system is designed to collect data from the initial visit by means of pervasive approaches. Once data is analysed, POST-VIA 360 produces accurate after visit data and, once returned, is able to offer relevant recommendations based on positioning and bio-inspired recommender systems. To validate the system, a case study comparing recommendations from the POST-VIA 360 and a group of experts was conducted. Results show that the accuracy of system's recommendations is remarkable compared to previous efforts in the field.}, language = {en} } @article{GarciaGuzmanLandaetaOlivoColomoPalaciosetal.2015, author = {Garc{\´i}a Guzm{\´a}n, Javier and Landaeta Olivo, Jos{\´e} Francisco and Colomo-Palacios, Ricardo and Stantchev, Vladimir}, title = {IT Innovation Strategy: Managing the implementation communication and its generated knowledge through the use of an ICT Tool}, series = {Journal of Knowledge Management}, volume = {20}, journal = {Journal of Knowledge Management}, number = {3}, publisher = {Emerald}, address = {Bingley}, pages = {512 -- 533}, year = {2015}, abstract = {Purpose Without effective implementation, no information technology (IT) strategy can succeed. There has been much re-search into IT planning, but few studies have developed one of the most important phases of IT strategy: IT Implementation. IT implementation can be improved at information and communication technology (ICT) organizations through the use of organization learning models (OLM) and the implementation of ICT tools. This paper has two purposes define an OLM framework that determines the best practices to increase knowledge at individual, group and/organizational levels, and define and implement an ICT tool to facilitate the integration and institutionalization of the OLM. The ICT tool is based on the technology roadmapping technique that allows an organization to manage at an executive level what, when and how the IT strategy is going to be implemented. Design/methodology/approach This paper is based on a case study performed at an ICT organization that provides ICT services to financial institutions. The study was carried out in 2014. It analyzed over 24,000 projects, which translated into an equivalent of more than 18 million man-hours. The proposal was assessed at a very large ICT organization. Findings This paper proposes a framework called SPIDER to effectively implement OLMs based on Big Data management principles for monitoring and reporting current status of IT innovation strategies. These kinds of approaches contribute to solve the problems identified in the state-of-the-art regarding the communication and monitoring the implementation status of IT innovation strategies. During this research work, several factors that are essential to implement these kinds of approaches in large banking organizations were identified: effort required to elaborate the monitoring and reporting activities; easiness to understand the reported information; detailed planning of the implementation program; and focus on communication efficiency. Originality/value This paper determined the best practices to manage knowledge generated during the implementation of an IT strategy. Additionally, this paper defined and implemented an ICT tool to properly communicate and monitor the implementation of an IT innovation strategy, based on technological roadmap techniques.}, language = {en} } @inproceedings{PrietoGonzalezTammStantchev2016, author = {Prieto-Gonz{\´a}lez, Lisardo and Tamm, Gerrit and Stantchev, Vladimir}, title = {Towards a Software Engineering Approach for Cloud and IoT Services in Healthcare}, series = {Computational Science and Its Applications}, booktitle = {Computational Science and Its Applications}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-42089-9}, pages = {439 -- 452}, year = {2016}, abstract = {In this work a tailored approach for requirements engineering for risk management solutions is presented. The approach focuses on cross-disciplinary risk paradigms in inpatient healthcare and aims to provide a novel methodology that accounts for specific viewpoints of relevant expert groups. The presented results demonstrate the feasibility and usefulness of the approach in the context of the current evaluation within the German market.}, language = {en} } @article{StantchevRadantColomoPalacios2016, author = {Stantchev, Vladimir and Radant, Olaf and Colomo-Palacios, Ricardo}, title = {Assessment of Continuing Educational Measures in Software Engineering: a View from the Industry}, series = {International Journal of Engineering Education}, volume = {32}, journal = {International Journal of Engineering Education}, number = {2B}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10606}, pages = {905 -- 914}, year = {2016}, abstract = {In a field like Software Engineering, highly dependent on knowledge, continuing education is key to warrantee business sustainability. In this scenario, relying on continuing educational measures is crucial to support organizations in their competence management programs. In order to validate a set of measures, in this paper an interview study regarding continuing education measures is reported. The study was carried out in late 2014, early 2015 with some of the most experienced SE professionals from the consulting company BearingPoint. Study findings suggest an increasing relevance of such educational measures. Furthermore, authors provide insights about relevant educational measures, improvement areas in employees' training, commonly experienced problems, as well as instruments for control and evaluation.}, language = {en} } @article{PrietoGonzalezTammStantchev2015, author = {Prieto-Gonz{\´a}lez, Lisardo and Tamm, Gerrit and Stantchev, Vladimir}, title = {Governance of cloud computing: semantic aspects and cloud service brokers}, series = {International Journal of Web and Grid Services}, volume = {11}, journal = {International Journal of Web and Grid Services}, number = {4}, pages = {377 -- 389}, year = {2015}, abstract = {This paper provides an overview of cloud governance aspects based on a representative survey of trends in the perception, assessment and adoption of cloud computing within the enterprise. The survey was conducted through a twofold research approach and combined a meta-study of existing and published empirical studies with an own empirical study within a representative group of European and international enterprises. We consider governance through the prism of adoption drivers and focus on the role of cloud brokers and cloud marketplaces more specifically, as well as the inclusion of semantic based strategies oriented to enhance the quality of service offered by cloud service brokers.}, language = {en} } @inproceedings{LutzGlasbergBritzeetal., author = {Lutz, Michael and Glasberg, Ronald and Britze, Nils and Oberressl, Leo}, title = {Integration Done Right : the Crucial Role of Human Resources in Post-Merger Integrations}, abstract = {This is a joint analysis by SRH University Berlin and Michael Lutz, Project Leader at The Boston Consulting Group, of the crucial role of human resources (HR) in the integration phase of mergers and acquisitions (M\&A), contributing a new perspective to the classic approach with its heavy bias towards quantitative measures. The conducted analysis of literature research as well as the evaluation of experiences by various experts aims to provide further understanding of the diverse reasons for the outcome of (un)sustainable M\&A activities. Research shows that most M\&A activities fail in the long run because the classic approach during the three phases (1) pre-merger planning, (2) the merger itself, and (3) the post-merger-integration phase focuses on quantitative issues and insufficiently incorporates HR and cultural topics. HR is integral for every M\&A, as well as for the restructuring and change projects that often accompany mergers. Therefore, failing to adequately include employees in the M\&A phases is one of the gravest risks while conducting a merger. This article describes in detail the challenges faced when conducting an M\&A with regard to HR implementation and presents advise and tools for how to successfully mitigate an M\&A failure due to insufficient HR implementation.}, language = {en} } @article{HaufeDzombetaBrandisetal., author = {Haufe, Knut and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir and Colomo-Palacios, Ricardo}, title = {Improving Transparency and Efficiency in IT Security Management Resourcing}, series = {IT Professional}, volume = {20}, journal = {IT Professional}, number = {01}, issn = {1520-9202}, pages = {53 -- 62}, abstract = {The authors propose a resource management process for information security management systems to more transparently plan and assign costs of controls. The process relies on and is compliant with international standards of the ISO/IEC 27000 family and can be implemented by all organizations regardless of type, size, or nature.}, language = {en} } @article{TernesApp2015, author = {Tern{\`e}s, Anabel and App, Joachim}, title = {What Today's World Demands from Us}, series = {Arabian Journal of Business and Management Review}, volume = {6}, journal = {Arabian Journal of Business and Management Review}, number = {2}, issn = {2223-5833}, pages = {1 -- 1}, year = {2015}, abstract = {The world is spinning faster than ever before. What the Polish sociologist Zygmunt Bauman once called "fluid modernity" has become the most relevant characteristic of our restless times. It seems as if absolutely nothing is of continuity: neither basic values nor once powerful institutions can withdraw themselves from this engrossing maelstrom of post-modernism. The same applies to physical spaces and knowledge itself, leaving us with a most uneasy feeling caused by the dissolving blur of truth. What we could believe in yesterday is about to fall into the clutches of liquidation. The whole world is subject to a completely uncontrollable and inexorable process of delimitation: Bigger, faster, higher, louder, are far more the prevailing keywords of the early 21st century, leaving us all behind in a constant fear about ourselves...}, language = {en} } @article{TowersTernes2015, author = {Towers, Ian and Tern{\`e}s, Anabel}, title = {Organisational Change Agents and (Un)wanted and (Un)intended Outcomes}, series = {Arabian Journal of Business and Management Review}, volume = {5}, journal = {Arabian Journal of Business and Management Review}, issn = {2223-5833}, pages = {1 -- 5}, year = {2015}, abstract = {This paper shows how the behaviour of a single change agent affected outcomes. The mechanisms were demonstrated through which actions contributed to the non-achievement of planned outcomes and to the appearance of unintended, unwanted and unpredicted outcomes. The investigating was carried to establish if there were differences between good and bad change agents and also to investigate a change in an organisation with offices in several locations and analyse what happens when an organisational level change is implemented at each of the sites. By doing so we will be able to make comparisons between several change agents in a similar situation. Comparison change processes in several companies to determine the role played by structure in change management compares to the role played by agency.}, language = {en} } @book{SchusterKloe2017, author = {Schuster, Anke and Klo{\´e}, Ursula}, title = {Big Data im Mittelstand der Metropolregion Rhein-Neckar}, volume = {2017}, publisher = {Heidelberger Hochschulverlag}, address = {Heidelberg}, isbn = {978-3-942648-18-9}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-11695}, publisher = {SRH Hochschule Heidelberg}, pages = {30}, year = {2017}, abstract = {Big Data h{\"a}lt mit großer Geschwindigkeit Einzug in allen Branchen. Unternehmen jeder Gr{\"o}ße m{\"u}ssen sich dieser digitalen Herausforderung stellen, es gilt, die Datenflut zu bew{\"a}ltigen, zu bewerten und f{\"u}r die jeweiligen Zwecke zielf{\"u}hrend einzusetzen. Riesige Datenmengen werden zum wichtigen Wettbewerbsfaktor. Wie zahlreiche Studien zeigen,* gibt es mittelst{\"a}ndische Unternehmen, die sich ganz fr{\"u}h der Herausforderung gestellt haben und Big Data in ihre Gesch{\"a}ftsprozesse integriert haben. Gleichwohl reagierten viele im Mittelstand bisher eher verhalten und abwartend auf Big Data. Wie gut ist der Mittelstand der Metropolregion Rhein-Neckar bei Big Data aufgestellt? Wo liegen die Chancen und wo die Barrieren? Welche Mitarbeiter* innenkompetenzen braucht der Mittelstand in der Metropolregion? Welche Unterst{\"u}tzung erwartet der Mittelstand in der Metropolregion beim Thema Big Data? Im Studiengang Wirtschaftsinformatik an der SRH Hochschule Heidelberg unter Leitung von Prof. Anke Schuster und der Forschungs- und Beratungsagentur 70EINS, Heidelberg, unter Leitung von Frau Klo{\´e} wurde im Rahmen des Moduls »angewandte Forschung« von Studierenden im 6. Semester eine Studie im II. Quartal 2016 durchgef{\"u}hrt, die Antworten auf diese Fragen gibt.}, language = {de} } @book{WernerSauerwein2019, author = {Werner, Henning and Sauerwein, Johannes}, title = {Studie zum deutschen Restrukturierungsmarkt 2019}, volume = {2019}, publisher = {Heidelberger Hochschulverlag}, address = {Heidelberg}, isbn = {978-3-942648-34-9}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-11745}, publisher = {SRH Hochschule Heidelberg}, pages = {32}, year = {2019}, abstract = {Im Rahmen der »Studie zum deutschen Restrukturierungsmarkt 2019« wurden von August bis September 2018 die Restrukturierungsabteilungen der zehn gr{\"o}ßten Banken aus dem »Corporate Bereich« sowie die f{\"u}nf gr{\"o}ßten Warenkreditversicherer zu diversen Themenbereichen bezogen auf den Restrukturierungsmarkt befragt. Der Restrukturierungsbedarf 2019 hat sich gegen{\"u}ber 2018 {\"u}berwiegend als konstant bis leicht steigend ergeben. Potenzielle Restrukturierungstreiber sind vor allem die negative globale Konjunkturentwicklung, die US-Handelspolitik und technologische Entwicklungen wie Digitalisierung. Im Rahmen der Studie wurden dar{\"u}ber hinaus zahlreiche weitere Erkenntnisse gewonnen. So wird z. B. in Sanierungskonzepten dem strategischen Leitbild eine immer gr{\"o}ßere Bedeutung beigemessen und die Digitalisierung wird aus Sicht der Finanzierer dazu f{\"u}hren, dass viele Unternehmen ihre Gesch{\"a}ftsmodelle grundlegend anpassen m{\"u}ssen. Auch konnten Erkenntnisse zur Positionierung der Restrukturierungsgesellschaften f{\"u}r Krisenf{\"a}lle mit mehr als 100 Millionen Euro Umsatz in Abh{\"a}ngigkeit der Kriterien Krisenphase, Unternehmensgr{\"o}ße, geografische Orientierung, Branchen und T{\"a}tigkeitsfelder gewonnen werden.}, language = {de} } @incollection{TernesApp, author = {Tern{\`e}s, Anabel and App, Joachim}, title = {E-Business and CSR: An Unbridgeable Tension?}, series = {Advanced E-Business Research: International Trends \& Issues}, booktitle = {Advanced E-Business Research: International Trends \& Issues}, editor = {B{\"o}hm, Stephan and Quint, Werner and Winzer, Peter}, publisher = {Peter Lang GmbH}, address = {Frankfurt a.M.}, publisher = {SRH Berlin University of Applied Sciences}, pages = {173 -- 186}, abstract = {While many stationary dealers have already adapted to the growing requirements of customers with respect to Corporate Social Responsibility (CSR), many e-business companies have not yet made this pioneering position shift. However, a sustainable harmonization of e-commerce platforms to the needs of green customers1 is an indispensability to survive for many online merchants in the competitive market in the future. Even today, many of the critical customers of Generation Y face an almost insoluble dilemma. Although they want to benefit from the numerous advantages of online trading, at the same time they also want to act in accordance with their personal values and morals. The resulting tension results in the last resort, either in a purchase, which for reflecting customers, "does not feel good" or in making the decision not to purchase due to the internal discrepancy. The object of the online businesses is, therefore, to largely minimize or eliminate the pressure in order to appeal to those customers who expect the social and environmental responsibilities from online retailers. But who exactly are the customers? How can this balancing act between e-commerce on the one hand and CSR on the other side be mastered?}, language = {en} } @incollection{Ternes, author = {Tern{\`e}s, Anabel}, title = {Money 4.0: How will Digitalization Affect Our Use and Relationship to Money?}, series = {The Future of Money. How Gold will Revolutionize our Method of Payments}, booktitle = {The Future of Money. How Gold will Revolutionize our Method of Payments}, editor = {Seiz, Harald}, publisher = {FinanzBuch}, address = {M{\"u}nchen}, isbn = {978-3-95972-082-3}, publisher = {SRH Berlin University of Applied Sciences}, pages = {176 -- 193}, abstract = {Keine Angabe - no details}, language = {en} } @incollection{Towers, author = {Towers, Ian}, title = {England}, series = {Interkulturelle Kommunikation}, booktitle = {Interkulturelle Kommunikation}, publisher = {Springer Gabler}, address = {Wiesbaden}, publisher = {SRH Berlin University of Applied Sciences}, pages = {55 -- 63}, abstract = {England und Deutschland haben vieles im wirtschaftlichen Sinne gemeinsam. Exporte und Importe in Milliardenh{\"o}he fließen in beide Richtungen, und deutsche Unternehmen investieren Milliarden in England. Die Kulturen der beiden L{\"a}nder sind sich aber nicht sonderlich {\"a}hnlich. F{\"u}r deutsche Manager und Arbeitnehmer ist es wichtig zu wissen, wie man mit Engl{\"a}ndern am besten kommuniziert. Diese Kapitel zeigt mit einer Fallstudie, dass es unerl{\"a}sslich ist, zu wissen, wie und wor{\"u}ber man mit Engl{\"a}ndern sprechen sollte.}, language = {de} } @incollection{TowersPeppler, author = {Towers, Ian and Peppler, Alexander}, title = {Geert Hofstede und die Dimensionen einer Kultur}, series = {Interkulturelle Kommunikation}, booktitle = {Interkulturelle Kommunikation}, publisher = {Springer Gabler}, address = {Wiesbaden}, publisher = {SRH Berlin University of Applied Sciences}, pages = {15 -- 20}, abstract = {Gert Hofstede ist einer der f{\"u}hrenden Forscher auf dem Gebiet der Kultur. Er war einer der ersten, der untersucht hat, wie die eigene Kultur Verhaltensweisen und Denkmuster am Arbeitsplatz beeinflusst. Er sammelte und analysierte Daten von {\"u}ber 100.000 Einzelpersonen aus 40 L{\"a}ndern und entwickelte daraus ein Modell, mit dem man Kulturen analysieren kann. In diesem Kapitel wird das Modell erl{\"a}utert und seine Relevanz f{\"u}r Manager, die international t{\"a}tig sind, aufgezeigt.}, language = {de} } @article{Ternes2017, author = {Tern{\`e}s, Anabel}, title = {Auf dem Weg zum verkaufsaktiven Innendienst}, series = {Sales Management Review}, volume = {2017}, journal = {Sales Management Review}, number = {4}, pages = {28 -- 34}, year = {2017}, abstract = {Innen- und Außendienst k{\"o}nnen nicht ohne einander, denn der Erfolg des einen h{\"a}ngt von der Arbeit des anderen ab. Und doch ziehen sie oft nicht an einem Strang. Angesichts der digitalen Transformation werden jedoch die Karten neu gemischt, innovative Prozesse qualifizieren den Innendienst zum Dreh- und Angelpunkt im Vertrieb.}, language = {de} }