@inproceedings{BrueningZapotoczkyIbachetal.2007, author = {Br{\"u}ning, Stefan and Zapotoczky, Johannes and Ibach, Peter and Stantchev, Vladimir}, title = {Cooperative Positioning with MagicMap}, series = {Workshop on Positioning, Navigation and Communication 2007 (WPNC'07)}, booktitle = {Workshop on Positioning, Navigation and Communication 2007 (WPNC'07)}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-695}, pages = {6}, year = {2007}, abstract = {We present MagicMap, a cooperative, hybrid positioning system developed at the Humboldt-University in Berlin. While most other positioning systems are limited to specific scenarios and technologies our system provides means to incorporate any available wireless networking technology. Currently, MagicMap supports WLAN, RFID, and ZigBee as wireless technologies for positioning and Linux, Windows, and Windows CE as platforms. Position calculation and exchange is based on a cooperative approach allowing an open internet community to share the required data.}, language = {en} } @inproceedings{PriceTammStantchev2012, author = {Price, Michael and Tamm, Gerrit and Stantchev, Vladimir}, title = {SaaS Marketplaces - visions from theory and experience from practice}, series = {Proceedings of the 19th Biennial Conference of the International Telecommunications Society (ITS2012), Bangkok}, booktitle = {Proceedings of the 19th Biennial Conference of the International Telecommunications Society (ITS2012), Bangkok}, pages = {24}, year = {2012}, abstract = {Cloud computing, especially Software-as-a-Service (SaaS), changes the IT processes of companies for application deployment, access, usage, maintenance, governance and management. In an age of Bring-Your-Own-Device, small businesses through to globally operating companies increasingly support their employees and customers with SaaS-applications that allow access to internal and external business information. Whether employees are in the office, at a client facility, at home or on the road, they need fast, easy access to business applications with any type of device. SaaS offers companies an interesting alternative to classical on-premise IT solutions. Cloud computing provides innovative applications, high connectivity and performance, cost reduction, flexibility and fast time to market with a minimum of effort. Cloud computing is a special form of outsourcing that has its roots in the fifties. Ten years ago similar concepts to cloud computing e.g. Application Service Providing (ASP) appeared and failed. But it seems that the willingness to use cloud computing is now much higher and the cost pressure effects of the financial crisis also motivate decision makers in companies to focus on cloud computing. This contribution presents the results of actual scientific literature investigations alongside interviews with owners of Software-as-a-Service Marketplaces. It describes several types of SaaS marketplaces using different business models to bring together customers and providers. It shows that SaaS marketplaces are two-sided and demonstrates how platforms are emerging that bundle features into significant value propositions for both sides. This work is relevant to firms who seek business solution recommendations beyond the focus of their on-premise-focussed advisors. It is also relevant for owners and potential owners of SaaS marketplaces and SaaS providers exploring alternatives in their distribution mix.}, language = {en} } @inproceedings{StantchevTamm2010, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {Towards Ambient Intelligence and the Internet of Services in Healthcare}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-727}, pages = {6}, year = {2010}, abstract = {The emergence of the Internet of Services and the Internet of Devices opens new possibilities for societal computung scenarios. Ambient Intelligence (AmI) is a vision of an environment that puts the needs of the user in the center of the technological design process. An AmI environment consists of ubiquitous distributed devices such as sensors, displays, data memories which are embedded in everyday objects like walls, clothes, tables or the pavement. These devices are interconnected and seamlessly deliver applications and services to the user. AmI emphasizes the intelligence of the environments interfaces and the intelligence that can be achieved by correlating context information from different data sources. In this work we present an approach to transfer the AmI vision to the public services sector using the paradigm of service orientation and Cloud Computing. Based on scenarios in the healthcare sector the benefits and challenges of such transfer are presented.}, language = {en} } @inproceedings{Stantchev2008, author = {Stantchev, Vladimir}, title = {Service-based Systems in Clinical Environments}, series = {Information Service Design Symposium 2008}, booktitle = {Information Service Design Symposium 2008}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-759}, pages = {19}, year = {2008}, abstract = {In this report we present an architectural approach to add quality-of-service (QoS) assurance and location awareness to service-based systems within existing clinical infrastructures. To address typical design requirements of such systems (e.g., cooperating services, performance and availability) the work proposes a service-oriented architecture (SOA) as architectural concept and architectural translucency to provide stable QoS. We evaluate position sensing systems, QoS assurance approaches and present design principles for service-based health care applications. Furthermore, we present a clinical application scenario and an architectural approach to integrate existing infrastructure into a human centric assistance system.}, language = {en} } @inproceedings{MejiaGlasbergTammetal.2011, author = {Mejia, F. and Glasberg, Ronald and Tamm, Gerrit and Lopez, Gabriel J.}, title = {Readiness Level to adopt Smart Grid Technologies: Study for the City of Medellin}, isbn = {978-1-4577-1802-1}, year = {2011}, abstract = {The smart grid development in Latin America shows a big gap in the amount of research and development when compared with the USA and EU where the topic has been active for almost 10 years. In this context two different models and expert surveys are used in this study to evaluate the readiness level of the city of Medellin to adopt smart grid technologies. The results of this study show that the City has the utilities, the knowledge, the universities and the human resource to become a role model in the region. But an effort to integrate all the actors and impulse a common agenda is required. The utility companies need to lead this development, but regulators, academia and industry must back up this endeavor and enable Medellin to lead the power grid development of the next years in the region.}, language = {en} } @inproceedings{OpazoBasaezGhulamAriasArandaetal.2014, author = {Opazo Basaez, Marco and Ghulam, Sarfaraz and Arias Aranda, Daniel and Stantchev, Vladimir}, title = {Smart healthcare services: a patient oriented cloud computing solution}, pages = {18}, year = {2014}, abstract = {Objectives/rationale: Healthcare systems all over the world are facing difficult challenges that have a direct impact and influence the delivery of healthcare services. As a response healthcare institutions are relying in the implementation of Information and communication technologies (ICTs) to overcome difficulties and satisfy patients' demands in a cost-effective way adopting new technologies capable to innovate, extend, and redefine the way healthcare has been delivered for decades. New technological innovations such as Internet of things (IoT), Smart item technology, and cloud computing can improve the traditional e-healthcare system and extend service provision beyond the hospital facilities by using wireless sensor networks (WSN) and radio frequency identification devices (RFID), providing a new type of services advertised as "smart." This type of services, enable doctors to treat patients remotely and allows people to do their normal daily routines, occupations, and activities while receiving appropriate, timely, and high-quality ubiquitous healthcare services. Methods: An exploratory study is performed to review the route towards smart healthcare services, emphasizing the use of information and communication technologies (ICTs) and smart item technology as enhancers for smart healthcare services provision. Results/findings: A new technological infrastructure promises to transform medical practice and disease prevention by empowering healthcare institutions with smart items for remote patient monitoring eliminating time-wasting procedures, reducing health costs, improving quality of service and patients satisfaction. Implications/conclusions: Traditional e-healthcare system is transitioning into an interconnected smart-healthcare system potentiated by new technological advances capable to extend healthcare service provision and offer smart healthcare services.}, language = {en} } @inproceedings{TammWuensche2003, author = {Tamm, Gerrit and W{\"u}nsche, Maria}, title = {Strategies to reduce information asymmetry in Web Service Market}, series = {Proceedings of the Eleventh European Conference on Information Systems}, booktitle = {Proceedings of the Eleventh European Conference on Information Systems}, editor = {Ciborra, C. U. and Mercurio, R. and de Marco, M. and Martinez, M. and Carignani, A.}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-7034}, pages = {1898 -- 1912}, year = {2003}, abstract = {The web service model provides fundamental advantages compared to the classical software usage model. But transactions in the web service market have by far not reached the expected level. A reason for the tendency of market failure is the verifiable information asymmetry and uncertainty in the web service market. Besides deficiencies on the supply side, regarding configuration, display and communication of web service bundles, the limited web service knowledge of potential buyers are constitutional causes to the modest development and enforcement of the web service model. By the help of strategies derived from information economics the present study elaborates measures to take in order to prevent the market for web based services from failing. The conclusions of an online-based questioning experiment offer strategic recommendations to reduce buyer's uncertainty in outsourcing decision. Results of the experiment point out the significant positive impact to reduce information asymmetry and transaction uncertainty in the web service market by integrating information substitutes in the web service bundle in order to transform experience and credence qualities into search qualities. It can be verified that web service customers have a higher willingness to pay when information substitutes are integrated into the web service bundle.}, language = {en} } @inproceedings{TammGuenther2000, author = {Tamm, Gerrit and G{\"u}nther, Oliver}, title = {Business Models for ASP Marketplaces}, series = {Proceedings of the Eighth European Conference on Information Systems}, booktitle = {Proceedings of the Eighth European Conference on Information Systems}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-7046}, pages = {968 -- 975}, year = {2000}, abstract = {Abstract: ASP (Application Server Provider) marketplaces provide a fundamental alternative to the classical business model of software licensing. At this point, it is still unclear why and when customers prefer the ASP model over more traditional approaches. To make ASP more attractive, more knowledge about possible pricing and product strategies is needed. In this paper we describe different business models for ASP marketplaces. We first compare the cost structures of the classical licensing model with the new server-based approach. Then we illustrate how price and product differentiation may improve overall market efficiency. In particular, we show that by selling different software versions for different prices, ASP marketplaces may obtain near-optimal revenues with products that are relatively inexpensive, disaggregated, and customizable. Consumers can thus choose between a wide variety of product lines to fit their differing budgets and requirements.}, language = {en} } @inproceedings{GerkePetruchTamm2010, author = {Gerke, Kerstin and Petruch, Konstantin and Tamm, Gerrit}, title = {Optimization of Service Delivery through Continual Process Improvement: a Case Study}, series = {40. Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. (GI), Leipzig}, booktitle = {40. Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. (GI), Leipzig}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6537}, year = {2010}, abstract = {In order to deliver services of high quality in a cost-effective manner, processes and their support through information technology (IT) play an increasingly significant role. We present an approach, which allows optimizing the service delivery through continual process improvement. This approach combines the 7-step improvement process recommended by ITIL with process mining. On the basis of suggestions derived from process mining, performance indicators of different services are determined and subsequently compared as part of an internal benchmark. The approach, which will be trialed in practice, enables the optimization of service delivery certainly, but it is also concerned with the most effective utilization of limited resources in terms of people and tools.}, language = {en} } @inproceedings{StantchevTamm2010, author = {Stantchev, Vladimir and Tamm, Gerrit}, title = {SOA Governance for the Internet of Services}, series = {18th Biennial Conference of the International Telecommunications Society, Tokio}, booktitle = {18th Biennial Conference of the International Telecommunications Society, Tokio}, year = {2010}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{GerkeTamm2009, author = {Gerke, Kerstin and Tamm, Gerrit}, title = {Continuous Quality Improvement of IT Processes based on Reference Models and Process Mining}, series = {15th Americas Conference on Information Systems (AMCIS'09), San Francisco}, booktitle = {15th Americas Conference on Information Systems (AMCIS'09), San Francisco}, year = {2009}, abstract = {The inherent quality of business processes increasingly plays a significant role in the economic success of an organization. More and more business processes are supported through IT processes. In this contribution, we present a new approach which allows the continuous quality improvement of IT processes by the interconnection of IT Infrastructure Library (ITIL) reference model and process mining. On the basis of the reference model, to-be processes are set and key indicators are determined. As-is processes and their key indicators derived by process mining are subsequently compared to the to-be processes. This new approach enables the design and control of ITIL based customer support processes which will be trialed in a practice case of a customer relationship management (CRM) system. The procedural models, as well as its results, are introduced in this publication.}, language = {en} } @inproceedings{SchlegelTamm2009, author = {Schlegel, Martin and Tamm, Gerrit}, title = {Online Service Quality of Web-based E-Mail-Services: an Empirical Study for The German Market}, series = {42th Hawaii International Conference on System Science (HICSS-42), Hawaii}, booktitle = {42th Hawaii International Conference on System Science (HICSS-42), Hawaii}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-6566}, pages = {1 -- 10}, year = {2009}, abstract = {E-mail services represent an essential part of the IT landscape of enterprises. Besides in-house hosting, every company can make use of offers from specialized Application Service Providers (ASPs). Former research has shown a lack of transparency in the market for web-based services. This paper summarizes the results of a study on professional web-based e-mail services catering to the German-speaking market. This research mainly addresses following questions: What are the similarities and differences between the various services in the market? To which extent do the offered services meet a corporation's requirements? What kind of methodology can be used to analyze and to compare web-based services? And, with that in mind, do web-based e-mail-services represent a serious alternative to in-house hosting of e-mail-services? To answer these questions we compared information of selected service providers on the basis of a multi-scenario utility analysis.}, language = {en} } @inproceedings{WinklerKorolevaTamm2009, author = {Winkler, Till J. and Koroleva, Ksenia and Tamm, Gerrit}, title = {Wireless City Initiatives in Europe: towards a Service-Oriented Approach}, series = {2009 Conference on Techniques and Applications for Mobile Commerce, M{\´e}rida (Spain)}, booktitle = {2009 Conference on Techniques and Applications for Mobile Commerce, M{\´e}rida (Spain)}, pages = {36 -- 47}, year = {2009}, abstract = {The application of wireless technologies in urban areas is at the beginning of a transformation. While municipalities worldwide have invested in deploying wireless access infrastructures, the services which build up on these and add value for individuals and organizations are still at their early stage. Especially for European municipalities there is still a looming potential. This paper explores the current status of municipal wireless adoption in Europe based on the analysis of 25 initiatives in European metropolitan areas and derives a setup approach for wireless city initiatives which focuses on the definition and evaluation of innovative services. The approach includes overall design requirements, a generic stakeholder analysis as well as clusters for innovative wireless services and is illustrated by a case example of an ongoing wireless city project in Germany.}, language = {en} } @inproceedings{HamannTammKaempfer2013, author = {Hamann, Lisa and Tamm, Gerrit and K{\"a}mpfer, Sascha}, title = {Analysis and comparison of existing maturity models for business processes}, series = {IADIS e-Society 2013 Conference, Lisbon}, booktitle = {IADIS e-Society 2013 Conference, Lisbon}, year = {2013}, abstract = {The continuous optimization of business processes is becoming an increasingly important factor for a company's long-term success. Maturity models for business processes aim at maintaining a distinct quality of processes and help to determine the maturity level of the processes and the company's maturity. Previous research has shown the lack of transparency and standardization for maturity models. In particular, existing maturity models were not scientifically compared and evaluated among themselves. Uncertainty and unawareness in selection and application of adequate maturity models can be observed in applied science and practice. The aim of the scientific work was to evaluate existing business process maturity models in terms of strengths and weaknesses in order to provide a comprehensive and reliable knowledge-based on specific evaluation criteria setting. The conclusions have been used to take advantage of one of the pre-chosen models to measure the maturity of a business process. The examined models were CMMI, BPMM-OMG, PEMM and EDEN. The applied methodology consists of literature research, empirical findings and practical application. The empirical findings comprise a purpose-made questionnaire and an outcome weighted in terms of importance and / or appliance. A particular challenge of the research was to compare the different maturity models based on their criteria, scales and general scope.}, language = {en} } @inproceedings{IbachTammHorbank2005, author = {Ibach, Peter and Tamm, Gerrit and Horbank, Matthias}, title = {Dynamic Value Webs in Mobile Environments Using Adaptive Location-Based Services}, series = {38th Hawaii International Conference on System Sciences (HICSS-38 2005), Hawaii}, booktitle = {38th Hawaii International Conference on System Sciences (HICSS-38 2005), Hawaii}, year = {2005}, abstract = {Web Services appear promising to facilitate interoperability and enable Dynamic Value Webs - the on-demand aggregation of services even across enterprise boundaries. However, past experiences have shown interoperability limitations in practice mainly due to information asymmetries on the Web Services markets. This Paper describes a service-oriented architecture for building Dynamic Value Webs in mobile environments using adaptive Location-Based Services. Our concept addresses the following three predominant difficulties: (1) service adaptivity to changing conditions in mobile environments, (2) interoperability including higher levels of semantics, and (3) assuring trustworthiness to all affected parties.}, language = {en} } @inproceedings{HochsteinTammBrenner2005, author = {Hochstein, Axel and Tamm, Gerrit and Brenner, Walter}, title = {Service-oriented IT-Management: benefit, Cost and Success Factors}, series = {13th European Conference on Information Systems (ECIS 2005), Regensburg}, booktitle = {13th European Conference on Information Systems (ECIS 2005), Regensburg}, year = {2005}, abstract = {Due to an enhanced customer focus in the planning, development and delivery of IT services, service-oriented IT management has become increasingly important. This paper investigates to what effect service-oriented IT management has already been put into place in European companies. Benefit and cost categories of integrating service-oriented principles into IT management processes are analyzed. Additionally success factors for implementing serviceoriented IT management are investigated. For this purpose, six case studies were conducted. The situation of IT management before and after implementation was analyzed and comments are made on the corresponding transformation projects. Based on the case studies, this paper shows three typical benefit categories of service-oriented IT management. Eight cost categories for implementing and operating service-oriented IT management processes are discussed and six success factors of pertinent re-organization projects are identified. Findings can serve as guidelines for other IT organizations and can be used as enabler for getting informed decisions regarding the initiation of service-oriented IT management. Finally, the article highlights four current trends for service-oriented IT management and further research is outlined.}, language = {en} } @inproceedings{TammZarnekow2005, author = {Tamm, Gerrit and Zarnekow, R{\"u}diger}, title = {Umsetzung eines ITIL-konformen IT-Service-Support auf der Grundlage von Web-Services}, series = {7. Internationale Tagung Wirtschaftsinformatik, Bamberg}, booktitle = {7. Internationale Tagung Wirtschaftsinformatik, Bamberg}, year = {2005}, abstract = {Die Umsetzung von IT-Service-Support-Prozessen auf der Basis des Referenzmodells IT Infrastructure Library (ITIL) geschieht in vielen Unternehmen derzeit mit hoher Priorit{\"a}t. Obwohl zur Unterst{\"u}tzung der Support-Prozesse eine Vielzahl von Softwarel{\"o}sungen zur Verf{\"u}gung stehen, basieren diese heute nicht auf Service-orientierten-Architekturen. Die Vorteile einer Service-orientierten-Architektur werden daher im Rahmen des IT-Service-Supports nicht genutzt. Der Beitrag zeigt am Beispiel eines zentralen ITIL-Support-Prozesses, dem Incident-Management, wie dieser technisch auf der Basis von Web-Services umgesetzt werden kann. Die Grundlage bilden sechs Fallstudien, in denen die Gestaltung ITIL-basierter Support-Prozesse untersucht wurde. Aufbauend auf den Fallstudien wird ein generischer Incident-Management-Prozess definiert und mit Hilfe von Web-Services umgesetzt. Dabei kommen sowohl atomare als auch aggregierte Web-Services zum Einsatz. F{\"u}r ein konkretes Service-Anliegen wird der Prozessablauf grafisch beschrieben. Die Umsetzung erfolgt exemplarisch unter Zuhilfenahme der Web Services Description Language (WSDL).}, language = {de} } @inproceedings{GhulamSchubertTammetal.2014, author = {Ghulam, Sarfaraz and Schubert, Johannes and Tamm, Gerrit and Stantchev, Vladimir}, title = {Integrating Smart Items and Cloud Computing in Healthcare Scenarios}, pages = {7}, year = {2014}, abstract = {Use of cloud computing in healthcare is a promising trend, particularly in utilization of smart items. Access, affordability and quality to proper healthcare is a great challenge in world society. With the utilization of smart sensors, there are possibilities to improve the quality of healthcare services whenever needed. Hence, such smart items services lead to economic advantages for the whole healthcare system. Keeping in mind these opportunities as well as challenges such as security or legal issues, it is important to bring healthcare and IT together. As a result, healthcare business processes need to be modeled in order to provide IT solutions tailored for practice-oriented applications. In this paper, we present a three-level architecture for a smart healthcare infrastructure. Our approach is based on recent literature work and results from conducted expert interviews with healthcare specialists and IT professionals. To demonstrate the applicability of this architecture model, we provide an example use-case as a template for any kind of smart sensor-based healthcare infrastructure.}, language = {en} } @inproceedings{HaufeColomoPalaciosDzombetaetal.2016, author = {Haufe, Knut and Colomo-Palacios, Ricardo and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir}, title = {ISMS core processes: a study}, series = {Procedia Computer Science}, volume = {100}, booktitle = {Procedia Computer Science}, pages = {339 -- 346}, year = {2016}, abstract = {Adjustment and cost-effectiveness are key elements of a successful Information Security Management System (ISMS). ISMS-Processes, as basic elements of every ISMS, need to be aligned to the organization and their mission. Actually a specific ISMS process framework which clearly differentiates between ISMS processes and security measures controlled by ISMS-processes does not exist. ISMS processes itself are not focused in current research. This article will fill this research gap while containing the results of a study to identify criteria for ISMS core processes as well as to identify relevant ISMS core processes.}, language = {en} } @inproceedings{TammZiekow2004, author = {Tamm, Gerrit and Ziekow, Holger}, title = {The utility of learning management systems for institutes of higher education}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10503}, pages = {12}, year = {2004}, abstract = {Nowadays efficiency and quality of education is controversially discussed by politicians as well as by scientists. A number of important studies point out the necessity of improvements in the field of education. Using learning management systems might be a chance for institutes of higher education to face the demands of today. In this paper we evaluate the need of learning management systems for higher education organisations. A value chain for organisations of higher education has been developed to categorize and to describe generic task. By conducting an empirical analysis through the academic task carriers (professors, students and administration department) we could identify the need for supporting each task by learning management system. The paper aims to describe a generic evaluation method for learning management systems. A comprehensive description of the evaluation method and results of the empirical analysis are presented in detail.}, language = {en} } @inproceedings{HaufeColomoPalaciosDzombetaetal.2016, author = {Haufe, Knut and Colomo-Palacios, Ricardo and Dzombeta, Srdan and Brandis, Knud and Stantchev, Vladimir}, title = {Security Management Standards: A Mapping}, series = {Procedia Computer Science}, booktitle = {Procedia Computer Science}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-10513}, pages = {755 -- 761}, year = {2016}, abstract = {Adjustment and cost-effectiveness are key elements of a successful Information Security Management System (ISMS). ISMS-Processes, as basic elements of every ISMS, need to be aligned to the organization and its mission. As of today, a specific ISMS process framework does not exist. ISMS processes are not in focus of current research. This article aims to fill this research gap by presenting results of a process mapping study regarding ISMS processes in the most important and widely accepted international standards for Information Security Management. Authors propose a set of ISMS processes within an ISMS process framework which should be implemented at an individually appropriate maturity level.}, language = {en} } @inproceedings{GhulammMuhammadSalimiJaedickeetal.2015, author = {Ghulamm Muhammad, Sarfaraz and Salimi, Meysam and Jaedicke, Corvin and Stantchev, Vladimir and Prieto-Gonz{\´a}lez, Lisardo and Tamm, Gerrit}, title = {Cloud Computing: an Enabler in the Modern Labour Market}, series = {Labour in the 21st Century}, booktitle = {Labour in the 21st Century}, publisher = {Cambridge Scholars Publishing}, address = {Newcastle upon Tyne}, isbn = {978-1-4438-1707-3}, pages = {66 -- 77}, year = {2015}, abstract = {Modern day labour market is influenced by different factors, mainly by ambitious investment in latest machinery, office automation software systems and computer-based solutions. Utilization of computer has benefited the employment market on vast scale, depending on the requirements of a particular business, its size and financial capabilities, and the intention to use. Furthermore, unparalleled technologies, such as cloud computing and smart technologies has directly affected demand for modern day labour. Nowadays, the utility model of cloud computing made it more popular and a favourite choice for the institutes to free up their internal resources and also reduce the number of administrative staff needed to maintain it. With certain kinds of offerings, institutes operating at small scales are also benefitting, which was almost impossible only a decade ago. Given that, the successful utilization of cloud computing remains a topic of extra ordinary importance among the scholars, experts, interested groups and several other institutions, and is defined in different ways according to their particular understanding and usage. But cloud is best defined by National institutes of standard and technology.}, language = {en} } @inproceedings{PrietoGonzalezTammStantchev2016, author = {Prieto-Gonz{\´a}lez, Lisardo and Tamm, Gerrit and Stantchev, Vladimir}, title = {Towards a Software Engineering Approach for Cloud and IoT Services in Healthcare}, series = {Computational Science and Its Applications}, booktitle = {Computational Science and Its Applications}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-42089-9}, pages = {439 -- 452}, year = {2016}, abstract = {In this work a tailored approach for requirements engineering for risk management solutions is presented. The approach focuses on cross-disciplinary risk paradigms in inpatient healthcare and aims to provide a novel methodology that accounts for specific viewpoints of relevant expert groups. The presented results demonstrate the feasibility and usefulness of the approach in the context of the current evaluation within the German market.}, language = {en} } @inproceedings{LutzGlasbergBritzeetal., author = {Lutz, Michael and Glasberg, Ronald and Britze, Nils and Oberressl, Leo}, title = {Integration Done Right : the Crucial Role of Human Resources in Post-Merger Integrations}, abstract = {This is a joint analysis by SRH University Berlin and Michael Lutz, Project Leader at The Boston Consulting Group, of the crucial role of human resources (HR) in the integration phase of mergers and acquisitions (M\&A), contributing a new perspective to the classic approach with its heavy bias towards quantitative measures. The conducted analysis of literature research as well as the evaluation of experiences by various experts aims to provide further understanding of the diverse reasons for the outcome of (un)sustainable M\&A activities. Research shows that most M\&A activities fail in the long run because the classic approach during the three phases (1) pre-merger planning, (2) the merger itself, and (3) the post-merger-integration phase focuses on quantitative issues and insufficiently incorporates HR and cultural topics. HR is integral for every M\&A, as well as for the restructuring and change projects that often accompany mergers. Therefore, failing to adequately include employees in the M\&A phases is one of the gravest risks while conducting a merger. This article describes in detail the challenges faced when conducting an M\&A with regard to HR implementation and presents advise and tools for how to successfully mitigate an M\&A failure due to insufficient HR implementation.}, language = {en} }