@inproceedings{TowersTernesShauchenka2013, author = {Towers, Ian and Tern{\`e}s, Anabel and Shauchenka, Natallia}, title = {Testing the impact of gamification on the interest in urban planning}, series = {12th Annual Worldwide Forum on Education and Culture, Rome}, booktitle = {12th Annual Worldwide Forum on Education and Culture, Rome}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @article{HamedElBassiounyTernes2013, author = {Hamed, Sara and El-Bassiouny, Noha and Tern{\`e}s, Anabel}, title = {Evidence-Based Design and Transformative Service Research Application for Achieving Sustainable Healthcare Services: A Developing Country Perspective}, series = {International Journal of Pharmaceutical and Healthcare Marketing}, volume = {10}, journal = {International Journal of Pharmaceutical and Healthcare Marketing}, number = {2}, publisher = {Emerald}, address = {Bradford}, issn = {1750-6123}, pages = {214 -- 229}, year = {2013}, abstract = {Patients look carefully for detailed information pertaining to their expectations before selecting a healthcare service provider. In order to meet these expectations and achieve patient wellbeing, healthcare service providers should understand more the importance of sustainable hospital servicescape designs for their patients jointly with the common focus on functionality in the medical procedures. The importance of the servicescape in creating a healing environment for patients has been shown through Evidence-Based Design research. The rising importance of consumer wellbeing and sustainability is shown in Transformative Service Research. The aim of this study is to bridge the gap between the two research fields to develop guidelines for future hospital servicescapes in developing countries. The application of this study is on Egypt because of the deterioration of its healthcare service provision. Results indicate that patients find plants and greenery, safety, and single rooms as the most important aspects to improve their wellbeing state. These results indicate that patients want to receive their basic treatment in a healing environment without mistakes. The achieved results act as guidelines for improving servicescapes of hospitals in Egypt and other developing countries. This contributes to hospital managers by offering a more sustainable competitive advantage. Contributions for future research are related to testing the effect of the servicescape on patient wellbeing by combining all servicescape aspects in one model.}, language = {en} } @misc{Schermuly2013, author = {Schermuly, Carsten C.}, title = {Psychology as the science of self-reports and finger movements?}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @misc{Stantchev2013, author = {Stantchev, Vladimir}, title = {Minitrack Chair Service Directories for SaaS}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{Ternes2013, author = {Tern{\`e}s, Anabel}, title = {Management of crisis situations: employee communication in Internet}, series = {The knowledge-based organization in the era of globalization and internationalization, Poprad}, booktitle = {The knowledge-based organization in the era of globalization and internationalization, Poprad}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{TernesMittelstaedt2013, author = {Tern{\`e}s, Anabel and Mittelst{\"a}dt, Alexandra}, title = {Using Facebook for Political Action?: social Networking Sites and Political Participation of Young Adults}, series = {(Mis)Understanding Political Participation: ECREA Symposium, M{\"u}nchen}, booktitle = {(Mis)Understanding Political Participation: ECREA Symposium, M{\"u}nchen}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{Ternes2013, author = {Tern{\`e}s, Anabel}, title = {Sustainable Customer Service as Success Factor in the Airline Sector}, series = {1st International Civil Aviation Symposium (ICAS), Cairo}, booktitle = {1st International Civil Aviation Symposium (ICAS), Cairo}, year = {2013}, abstract = {A high number of airlines has been switching its business concept from fixed prices for economy or business class to a system of bundles, where customers can choose among a different set of services and book flights to different prices, depending on their individual preferences. This paper aims at finding out which services are those consumers regard as most important and what therefore makes an airline a sustainable choice in terms of service. For that purpose a survey has been conducted for approx. one week, where participants have answered a set of questions online and offline. In the second chapter, the authors will explain certain ground assumptions of online consumers, stressing the importance of user-friendly websites as well as the cost of the most popular extra services offered by regular airlines and also low-cost carriers. Keeping this in mind, the survey's results will be presented in chapter four. 105 participants gave their opinion on what makes an airline's service sustainable to them, the result being a mixture of good cabin crew soft skills, a minimum degree of comfort and efficiency throughout the whole time of purchasing a flight, being on board and leaving the aircraft. A user-friendly booking procedure as well as being able of leaving the airplane fast and receiving its luggage without further waiting has - according to the survey - won over seats in the front row, high-quality menus and entertainment programs. Even the sustainability aspect having been regarded as a factor of high-quality services, is not a major criterion for travelers. What in most cases makes an airline sustainable for passengers is friendly personnel. The bundle systems are preferred, since the cabin crew aspect has not vanished completely in the airline sector, even among low budget airlines. To receive transparency and flexibility when booking a flight, saving money but knowing that a certain quality will almost always be delivered through soft skills on board could be the reason why passengers feel more comfortable with the new business concepts.}, language = {en} } @misc{TowersTernesShauchenka2013, author = {Towers, Ian and Tern{\`e}s, Anabel and Shauchenka, Natallia}, title = {Testing the impact of gamification on the interest in urban planning}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{TowersTernes2013, author = {Towers, Ian and Tern{\`e}s, Anabel}, title = {Become a responsible manager by watching TV}, series = {27th Annual Conference Managing to Make a Difference, Liverpool}, booktitle = {27th Annual Conference Managing to Make a Difference, Liverpool}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{TowersTernes2013, author = {Towers, Ian and Tern{\`e}s, Anabel}, title = {Change journeys, language and reflexivity}, series = {8th International Conference in Critical Management Studies, Manchester}, booktitle = {8th International Conference in Critical Management Studies, Manchester}, year = {2013}, abstract = {When planned organisational change happens, the members of the organisation experience it in different ways at different times. Their "change journeys" begin with the original response to the change initiative and they pass through a sequence of steps from the initial realisation that there is a discrepancy or inconsistency with pre-existing schemas (i.e. when the individual learns of a change, or perceives that there has been a change) to an actual change in their own schemas (George and Jones, 2001), which is the point where the change journey has (temporarily) ended and the destination been reached. Such a journey becomes possible when individuals start to question their own position(s) in regard to the change, when they start taking into account their own reactions to it together with developments and responses to the change initiative at the meso and macro-level over time. As individuals reach different understandings about themselves during the change process, their change journey itself changes: they may set out for a new destination, or continue to the original destination but follow a different route. Much of the literature on reactions to change ignores the tendency of individuals to pay attention to their own reasons for how they react and tends to view responses to change-especially resistance- almost as an involuntary reflex rather than as part of a complex process of interpretation and action carried out by self-aware individuals. This paper reports on how reflexivity is a vital aspect of the change journey. We carried out a longitudinal, multi-level qualitative study of a planned change initiative at PCo, the Canadian subsidiary of a European pharmaceutical company, which involved the introduction of a new organisational structure- the creation of a matrix structure. Grounded theory was used to guide the research. More than sixty in-depth interviews were carried out over a period of eighteen months. The data from these interviews were supplemented by quantitative data. We describe how members of the organisation thought through what the change was "really" about and what it meant for them. They told stories and passed on anecdotes, which provided a way of demonstrating their own analysis of the change and their role in it, and of then building on this in order to achieve particular goals, like simply securing their own position or moving up the career ladder. We show that there was an element of playfulness in these processes. The employees analysed their own position and changed this according to developments in their groups and in the organisation. For some, it was like playing a game where they had to react to what was going on and change their tactics and strategy. This could then meant replanning their own change journeys. In analysing this process, we pay particular attention to the role of language. Language is not simply a mechanism of communication, but rather a fundamental aspect of organisation and organising (eg Westwood and Linstead, 2001). One view is that organisation exists only through language, leading to views of organisation as text, or as narrative, or as constituted in discourse (e.g. Mumby and Clair, 1997). So there is great value at investigating discourse during change processes because language, in the form of conversations, stories and rumours, is a significant factor in the way change is conceptualised (Balogun and Johnson, 2005). Conversation - "language-based interactions of individuals within organisations" (Woodilla, 1998: 33)- is one of the most common forms of communication in the workplace. Studies of managerial activities (e.g. Mintzberg, 1973) have shown that managers spend a large part of their time in carrying out oral communications. The act of conversation and the content of conversation produce action (Hardy et al., 2000), which indicates why conversations can play an important part in a change process. The way in which organisational members negotiate meaning in the change process is through discursive practices and textual objects (Anderson, 2005). Indeed, coherent language use can play a significant role in the outcome of change initiatives (Sillince, 1999) and there are fragmented and competing discourses within an organisation during a change process. Stories play a significant role in the creation and maintenance of meaning in organisations. Stories are passed from one person to another through conversation, and storytelling is "something done around the water cooler" (Boje at al., 2001: 166). The informal nature of storytelling does not mean that it is not important. Boje (1991) shows how the use of stories enabled change to take place, as when an executive's storytelling enabled him to convince colleagues to move in new direction. Indeed, Tsoukas (2005) argues that organisational change is the process of constructing and sharing new meanings and interpretations of organisational activities. Discourse, then, is a mechanism through which change happens and through which change journeys are planned and re-planned and made. The members of an organisation use discourse in all its various forms to reflect on and change (or not) their own position and to influence the change journeys of others.}, language = {en} } @inproceedings{Towers2013, author = {Towers, Ian}, title = {Organizational Change: Processes and Levels}, series = {15th IAMB Conference, Lisbon}, booktitle = {15th IAMB Conference, Lisbon}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @inproceedings{Towers2013, author = {Towers, Ian}, title = {It didn't work out like we thought it would: understanding unwanted outcomes of a planned organizational change}, series = {XXXIII Sunbelt Social Networks Conference of the International Network for Social Network Analysis (INSNA), Hamburg}, booktitle = {XXXIII Sunbelt Social Networks Conference of the International Network for Social Network Analysis (INSNA), Hamburg}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @incollection{Ternes2013, author = {Tern{\`e}s, Anabel}, title = {The Challenges of Online Communication for Business}, series = {Communication: Breakdowns and Breakthroughs (E-Book)}, booktitle = {Communication: Breakdowns and Breakthroughs (E-Book)}, editor = {Tern{\`e}s, Anabel}, publisher = {Inter-Disciplinary Press}, address = {Oxfordshire}, publisher = {SRH Berlin University of Applied Sciences}, pages = {129 -- 140}, year = {2013}, abstract = {Keine Angabe No details}, language = {en} } @periodical{OPUS4-623, title = {Communication: Breakdowns and Breakthroughs}, editor = {Tern{\`e}s, Anabel}, publisher = {Inter-Disciplinary Press}, address = {Oxfordshire}, year = {2013}, abstract = {One cannot not communicate, says one axiom of Paul Watzlawick and emphasizes, that everything we do and everything we leave is a message to one's counterpart. Where communication takes place conflict is close. From misunderstanding to war, from communication refusal to a communication overload: The combination of communication and conflict has different developments. The current book presents various facts of this combination. From an analysis of communicative conflict resolution of the Israel-Palestine-Conflict on Facebook, instances of leadership and communication in the literature of operation Iraqi freedom, political iconoclasm in the digital age on the basis of the death of Osama bin Laden, a social identity perspective on communication about errors in organisations, the overload with online communication at business, how conflict management training works, strategies in the communication of political violence to the influence of mass media on the course of contemporary military conflicts.}, language = {en} } @inproceedings{HamannTammKaempfer2013, author = {Hamann, Lisa and Tamm, Gerrit and K{\"a}mpfer, Sascha}, title = {Analysis and comparison of existing maturity models for business processes}, series = {IADIS e-Society 2013 Conference, Lisbon}, booktitle = {IADIS e-Society 2013 Conference, Lisbon}, year = {2013}, abstract = {The continuous optimization of business processes is becoming an increasingly important factor for a company's long-term success. Maturity models for business processes aim at maintaining a distinct quality of processes and help to determine the maturity level of the processes and the company's maturity. Previous research has shown the lack of transparency and standardization for maturity models. In particular, existing maturity models were not scientifically compared and evaluated among themselves. Uncertainty and unawareness in selection and application of adequate maturity models can be observed in applied science and practice. The aim of the scientific work was to evaluate existing business process maturity models in terms of strengths and weaknesses in order to provide a comprehensive and reliable knowledge-based on specific evaluation criteria setting. The conclusions have been used to take advantage of one of the pre-chosen models to measure the maturity of a business process. The examined models were CMMI, BPMM-OMG, PEMM and EDEN. The applied methodology consists of literature research, empirical findings and practical application. The empirical findings comprise a purpose-made questionnaire and an outcome weighted in terms of importance and / or appliance. A particular challenge of the research was to compare the different maturity models based on their criteria, scales and general scope.}, language = {en} } @article{StantchevDzombetaBrandis2013, author = {Stantchev, Vladimir and Dzombeta, Srdan and Brandis, Knud}, title = {IT Compliance Management in the Field of Cloud Computing: competence Management Approach supporting Continuing Engineering Education}, series = {International Journal of Engineering Education}, volume = {29}, journal = {International Journal of Engineering Education}, pages = {Keine Angabe - No details -- Keine Angabe - No details}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{JohnSeisreiner2013, author = {John, Jasmin and Seisreiner, Achim}, title = {Leadership in a virtualized business world: making the impossible possible?}, series = {6th International Conference on Economics and Management of Networks (EMNet), Agadir, Morocco}, booktitle = {6th International Conference on Economics and Management of Networks (EMNet), Agadir, Morocco}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-5752}, pages = {16}, year = {2013}, abstract = {In a virtualized business world leadership relations are shifting noticeably towards "remote leadership" where leadership is conducted mainly through modern communication technology to cope with physical distance between leaders and employees. Against this background, many academic scholars are suggesting that transformational leadership is an appropriate leadership style to manage effectively in a remote context. Surprisingly, the trend in practice seems to go in the opposite direction. Based on an empirical study of remote leaders in action, we diagnosed an increasing usage of the "transactional toolbox"- management by objectives, management by exceptions, performance measurement, controlling and planning systems. From an academic standpoint this biasn reveals a completely unexpected development in leadership behaviour. Thus, in our article we try to shed light on this opposing trend.}, language = {en} } @inproceedings{Hessel2013, author = {Hessel, Franz}, title = {Developing personalized medicine drugs: incentives for pharmaceutical companies}, series = {EACME Annual Conference, Bochum}, booktitle = {EACME Annual Conference, Bochum}, year = {2013}, abstract = {Objectives: Stratification of oncology drug therapy by genetic marker diagnostics can reveal additional patient benefit but also might influence the development process of drug manufacturers. The objective of this study is to identify and describe the most important incentives for pharmaceutical companies to develop personalized medicine drugs. Methods: To describe the main factors influencing the decision making process in the development of personalized medicine drugs we designed a qualitative systemdynamic model. The main factors influencing the process and their priority ranking were determined by systematic literature search, structured expert interviews with pharmaceutical companies, test manufacturers and other key stakeholders such as regulatory bodies, reimbursement decision makers and payers. The model was build with the Consideo iModeler software package. Results: In contrast to small companies big international companies constantly look for suitable companion diagnostic tests to select subgroups of high responder. The most important key factor for market success is the extent of clinical efficacy in comparison with competitors respectively the current treatment standard. Stratification of patient populations according to treatment response or frequency of adverse events using biomarker is regarded to increase clinical efficacy of the target indication. The test performance is important due to unsolved safety issues although not regarded as crucial for the success of the drug. In contrast to other stakeholders pharmaceutical companies did not consider personalized medicine to relevantly decrease development costs or marketing efforts respectively to increase the price potential for new drugs. A low prevalence of the remaining patient population after testing is not irrelevant but it is not seen as a factor which might lead to a stop of the development of a new drug by pharmaceutical companies. Conclusions: Genetic stratification is seen as a breakthrough in cancer therapy by pharmaceutical companies and physicians. Due to the current need for improvement of approval and reimbursement processes for personalized medicine approaches in oncology especially in Europe future sales are more difficult to predict.}, language = {en} } @inproceedings{Hessel2013, author = {Hessel, Franz}, title = {The relevance of the analytic validity of genetic tests in personalized medicine technologies for reimbursement decision making in Germany}, series = {EACME Annual Conference, Bochum}, booktitle = {EACME Annual Conference, Bochum}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @article{Hessel2013, author = {Hessel, Franz}, title = {Personalized Medicines: worth the Effort and Investment?}, series = {Pharmaceutical Executive}, volume = {11}, journal = {Pharmaceutical Executive}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-5479}, pages = {2 -- 6}, year = {2013}, abstract = {Prof. Dr. Franz Hessel questions whether personalized medicine and companion diagnostics are actually enhancing the drug development process.}, language = {en} } @inproceedings{Glasberg2013, author = {Glasberg, Ronald}, title = {A solution to procrastination for the new 'Gen Y' Workforce}, series = {International Conference on Advances in Social Science, Management and Human Behaviour, Z{\"u}rich}, booktitle = {International Conference on Advances in Social Science, Management and Human Behaviour, Z{\"u}rich}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{BraunerDeMoreGockel2013, author = {Brauner, Elisabeth and DeMore, Jaime and Gockel, Christine}, title = {Counterproductive behaviors in teams: detrimental effects of cognitive loafing on transactive memory}, series = {84th Meeting of the Eastern Psychological Association, New York}, booktitle = {84th Meeting of the Eastern Psychological Association, New York}, year = {2013}, abstract = {Cognitive interdependence in teams requires members to contribute their share to a common task. Cognitive loafing(reduced cognitive effort) can disrupt knowledge exchange in transactive memory systems. We administered a cognitive loafing measure to investigate its effects. Results show that cognitive loafing has significant negative impact on transactive memory, whereas affective commitment has a positive impact on transactive memory. Furthermore, we found that cognitive loafing within a team was not contagious among team members.}, language = {en} } @inproceedings{SchmidtBrantlGockel2013, author = {Schmidt, R. and Brantl, Anne and Gockel, Christine}, title = {How psychological safety develops in teams}, series = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, booktitle = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{KnollGockelWerth2013, author = {Knoll, M. and Gockel, Christine and Werth, Lioba}, title = {How shared leadership influences employee silence and team effectiveness: a multilevel approach}, series = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, booktitle = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{GockelSchmidt2013, author = {Gockel, Christine and Schmidt, R.}, title = {Trajectories of shared leadership - and not absolute levels - relate to team performance}, series = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, booktitle = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @inproceedings{BraunerDeMoreGockel2013, author = {Brauner, Elisabeth and DeMore, Jaime and Gockel, Christine}, title = {Cognitive loafing in work groups: when employees would rather not think}, series = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, booktitle = {16th Conference of the European Association of Work and Organizational Psychology, M{\"u}nster}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @article{Wulf2013, author = {Wulf, Alexander J.}, title = {Global Perspectives on Risk Taking Behaviour: using Focused Ethnography to Study Managerial Behavior}, series = {Proceedings of the Conference on Research Opportunities for Ethnomethodology}, journal = {Proceedings of the Conference on Research Opportunities for Ethnomethodology}, pages = {126 -- 127}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @article{GockelBrauner2013, author = {Gockel, Christine and Brauner, Elisabeth}, title = {The benefits of stepping into others' shoes: perspective-taking strengthens transactive memory}, series = {Basic and Applied Social Psychology}, volume = {35}, journal = {Basic and Applied Social Psychology}, number = {2}, pages = {222 -- 230}, year = {2013}, abstract = {Perspective taking is an important requirement for effective communication. Teams working on knowledge-intensive tasks should benefit particularly. In a laboratory study, we examined whether perspective taking (vs. egocentrism) facilitated transactive memory when team members' knowledge was either different or similar. Perspective taking led teams to form more accurate transactive memory and agree more regarding each other's knowledge assessments. Corresponding effects were found when knowledge was similar. However, no interaction emerged. Our study shows that perspective taking is a cognitive state that can be induced with a short intervention and that can positively influence team-level outcomes such as transactive memory.}, language = {en} } @article{RobertsonGockelBrauner2013, author = {Robertson, Rommel and Gockel, Christine and Brauner, Elisabeth}, title = {Trust your teammates or bosses?: differential effects of trust on transactive memory, job satisfaction, and performance}, series = {Employee Relations}, volume = {35}, journal = {Employee Relations}, number = {2}, pages = {222 -- 242}, year = {2013}, abstract = {Purpose - The purpose of this paper is to examine, in two studies, whether trust in teammates and trust in management influenced transactive memory and how strongly transactive memory, in turn, influenced perceived team performance and job satisfaction. Design/methodology/approach - Data were collected via questionnaires from two samples of employees (n1=383 and n2=40). Regression and mediational analyses were employed to test the hypotheses. Findings - Trust in teammates predicted transactive memory and transactive memory, in turn, predicted perceived team performance and job satisfaction. Trust in management did not predict transactive memory, but it did predict job satisfaction. Research limitations/implications - Data are cross-sectional and cannot establish cause-effect-relationships. Furthermore, objective performance measures could not be obtained due to the nature of the studies. Thus, future studies need to use longitudinal or experimental designs and objective performance measures. Practical implications - Intangible factors such as trust can strengthen knowledge sharing and transactive memory systems. This, in turn, can positively impact job satisfaction and team performance. Managers and team leaders should pay more attention to building a climate of trust and participation, both within teams and between team members and supervisors/management. Originality/value - Results of two studies show the differential effects of trust in teammates versus trust in management. For finishing a knowledge-intensive task in a team, trust in teammates is more important than trust in management because trust influences transactive memory, which, in turn, leads to positive performance outcomes. However, for other organizational outcomes such as job satisfaction, trust in management can be as important as well.}, language = {en} } @article{SteidleGockelWerth2013, author = {Steidle, Anna and Gockel, Christine and Werth, Lioba}, title = {Growth or security?: regulatory focus determines work priorities}, series = {Management Research Review}, volume = {36}, journal = {Management Research Review}, number = {2}, pages = {173 -- 182}, year = {2013}, abstract = {Purpose - Regulatory focus theory (RFT) can successfully predict and describe organizational behaviour and managerial decision making. However, no empirical study has tested its central assumption in an organizational context. The purpose of this paper is to investigate the relationship between employee's regulatory focus and their work priorities. Design/methodology/approach - In total, 307 employees from the public and private sectors in Germany participated and three organizational priorities were confirmed in a confirmatory factor analysis: growth, existence, and relatedness aspects. Their relationship with employee's regulatory focus was analyzed using multi-level modeling. Findings - It was found that employees' promotion and prevention focus were related to specific work priorities: the higher a person's promotion focus, the more the person valued growth aspects. The higher the prevention focus, the more the person valued existence-related work aspects. Both regulatory foci increased the importance of good relationships at work. Research limitations/implications - The findings provide new insights into previous research on the impact of personality traits, especially regulatory focus, on job-related attitudes like job satisfaction or job commitment. Practical implications - The results are useful for leaders and human resource managers aiming to understand the driving forces behind employee's job motivation and decisions. Originality/value - This is the first study to address the central question of different priorities associated with promotion and prevention focus in the organizational field. Results provide insight into previous findings on the impact of regulatory focus on job-related attitudes and offer practical implications for practitioners interested in job motivation and decision making.}, language = {en} } @inproceedings{Wulf2013, author = {Wulf, Alexander J.}, title = {Employee Well-Being Policy in the Japanese Business Culture}, series = {MIC 2013: Science and Policy Makers for Sustainable Future: Proceedings of the 14th International Conference, Koper}, booktitle = {MIC 2013: Science and Policy Makers for Sustainable Future: Proceedings of the 14th International Conference, Koper}, pages = {153 -- 166}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @article{Wulf2013, author = {Wulf, Alexander J.}, title = {Well-being and Risk-taking Behavior: a Case Study of Employee Well-being Policies in Corporate Japan}, series = {Paragrana}, volume = {22}, journal = {Paragrana}, number = {1}, pages = {293 -- 306}, year = {2013}, abstract = {This article describes risk taking and well-being in corporate Japan. A case study of a research intensive manufacturing company shows how a corporate management can design its business strategy to contribute to the well-being of the employees. An in-depth expert interview with the company's Chief Executive Officer and a qualitative content analysis of official company documents present and discuss the firm's employee well-being policy. Findings show that the organization employs its business philosophy to promote a working environment that encourages constructive risk-taking. This leads to technological innovations and improved competitiveness on the market. Furthermore, the company is successful in contributing to the well-being of its employees and other stakeholders.}, language = {en} } @inproceedings{SchermulyBueschBruschetal.2013, author = {Schermuly, Carsten C. and B{\"u}sch, Victoria and Brusch, Michael and Deller, J{\"u}rgen}, title = {Expectation, motivation and willingness to prolong working life of German workers}, series = {16th QMOD-ICQSS Proceedings Quality Management and Organizational Development Conference, Maribor}, booktitle = {16th QMOD-ICQSS Proceedings Quality Management and Organizational Development Conference, Maribor}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-4201}, pages = {253 -- 264}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @article{SchermulySchroederNetzeletal.2013, author = {Schermuly, Carsten C. and Schr{\"o}der, Tobias and Netzel, Janine and Scholl, Wolfgang}, title = {Culture-constrained affective consistency of interpersonal behavior: a test of affect control theory with nonverbal expressions}, series = {Social Psychology}, volume = {44}, journal = {Social Psychology}, number = {1}, pages = {47 -- 58}, year = {2013}, abstract = {We examined the core hypothesis of affect control theory (ACT; Heise, 2007), namely, that human social interaction is guided by culture-constrained affective consistency. Our study is the first empirical test of this principle applied to nonverbal behavior. A group of 120 subjects in 60 dyads were videotaped during a problem-solving task. Their interactions were subdivided into discrete meaningful events and assigned ratings of the friendliness, dominance, and activity displayed by the interactants. We used a computational model based on ACT to predict frequencies of, and likely sequences between, specific patterns of interpersonal affect. The model predicted the data well. We argue that assuming a principle of consistency is valuable for understanding not only individual social cognition, but also the interdependencies between individuals, social settings, and culture.}, language = {en} } @article{SchermulyBairovNachtweietal.2013, author = {Schermuly, Carsten C. and Bairov, Hilmar and Nachtwei, Jens and Bernstorff, Charlotte von and Uedelhoven, Sebastian}, title = {Benchmark for Assessment Center Diagnostics (BACDi): a cross cultural comparison between the USA and The German speaking region}, series = {Intercontinental Journal of Human Resource Research Review}, journal = {Intercontinental Journal of Human Resource Research Review}, number = {9}, edition = {1}, pages = {1 -- 14}, year = {2013}, abstract = {Contemporary personnel selection is regularly accompanied by the use of Assessment Centers (ACs). However, the accuracies of ACs with regard to predicting later job performance vary to a great extent in the available literature. In pursue of developing a standardized and detailed instrument which includes quality criteria to evaluate and improve methodological AC quality, the project "Benchmark for Assessment Center Diagnostics" (BACDi) launched in 2008. During the course of the project an instrument has been developed, containing 67 quality criteria for systematically evaluating ACs. This instrument has been applied to 41 large German organizations. This article aims at introducing the application of the BACDi instrument in North American companies which forms the basis of a cultural comparison between AC quality in German speaking countries and North America.}, language = {en} } @article{SchermulyIaniroKauffeld2013, author = {Schermuly, Carsten C. and Ianiro, Patrizia M. and Kauffeld, Simone}, title = {Why interpersonal dominance and affiliation matter: an interaction analysis of the coach-client relationship}, series = {Coaching: An International Journal of Theory, Research and Practice}, volume = {6}, journal = {Coaching: An International Journal of Theory, Research and Practice}, number = {1}, pages = {25 -- 46}, year = {2013}, abstract = {There is growing evidence that coaching is effective. However, little is known about the process variables critical for coaching success. This article investigates the role of the two interpersonal behaviour dimensions affiliation and dominance in the formation of a positive coaching relationship and in coaching success. The interaction of 33 coach-client dyads was videotaped during their first coaching session. The verbal and non-verbal affiliation and dominance behaviour of both actors was analysed with the Discussing Coding System. Findings show that a coach's dominance behaviour in the first session predicts positive ratings by the client concerning goal attainment at the end of the five-session-coaching process. Similarity of coach and client in terms of dominance and affiliation predicts positive ratings by the client on relationship quality and goal attainment. Practical implications and limitations are discussed.}, language = {en} } @article{SchermulyMeyerDaemmer2013, author = {Schermuly, Carsten C. and Meyer, Bertolt and D{\"a}mmer, Lando}, title = {Leader-Member Exchange and Innovative Behavior: the Mediating Role of Psychological Empowerment}, series = {Journal of Personnel Psychology}, volume = {12}, journal = {Journal of Personnel Psychology}, number = {3}, pages = {132 -- 142}, year = {2013}, abstract = {This study investigates the process underlying the relationship between leadership and employees' innovative workplace behavior. By combining findings from leader-member exchange (LMX) theory and from research on psychological empowerment, we propose that empowerment mediates the effects of LMX on innovative behavior. We tested the proposed process model with a structural equation model based on a time-lagged questionnaire study with a sample of 225 employees. This design allowed us to investigate the proposed effects under control of the temporal stability of innovative behavior. In partial support of the hypotheses, the model revealed a full mediation of LMX on subsequent innovation behavior via psychological empowerment. The indirect effect was significant even when controlling for the stability of innovative behavior over time.}, language = {en} } @article{TernesTowersDaniszewski2013, author = {Tern{\`e}s, Anabel and Towers, Ian and Daniszewski, A.}, title = {International Cooperation: Impact of Cultural Diversity on Brand Strength in the Hotel Industry}, series = {Acta Oeconomica Cassoviensia}, volume = {6}, journal = {Acta Oeconomica Cassoviensia}, pages = {14 -- 24}, year = {2013}, abstract = {Keine Angabe - No details}, language = {en} } @article{TernesJeske2013, author = {Tern{\`e}s, Anabel and Jeske, Denise}, title = {The Impact of CSR Advertisement on Costumer Awareness}, series = {Journal of Cultural and Religious Studies}, volume = {1}, journal = {Journal of Cultural and Religious Studies}, number = {1}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-3636}, pages = {1 -- 7}, year = {2013}, abstract = {Corporate Social Responsibility (CSR) is a global trend, also in the advertising industry. The purpose of this paper is to show what consumers think about CSR-related advertising and if it changes their buying behavior. An online survey was sent to the target group. It included questions about sustainability in general and questions concerning five different commercials of Coca Cola, Procter \& Gamble, Vodafone, Volkswagen and Suzuki. Some questions had their focus on CSR activities and some on the product. The findings of this study indicate that credibility is most important for a good CSR media campaign. Another result is that the majority of the respondents don´t trust a company more because of a special advertisement, but that they want to find out more about the company and it's social commitment on the internet, if the commercial is touching in this way.}, language = {en} } @article{TernesTowers2013, author = {Tern{\`e}s, Anabel and Towers, Ian}, title = {Managing change to avoid unwanted outcomes}, series = {Marketing Review St. Gallen}, volume = {30}, journal = {Marketing Review St. Gallen}, number = {5}, pages = {72 -- 82}, year = {2013}, abstract = {The process of change is difficult to manage. In this paper the authors investigate a planned organisational change involving a marketing department that did not reach its objectives and had several unwanted outcomes. The authors show how a multi-level model is helpful understanding change processes, and suggest how change can be managed more successfully.}, language = {en} } @incollection{Buesch2013, author = {B{\"u}sch, Victoria}, title = {Rethinking recruitment processes in an ageing society}, series = {Older workers in an ageing society}, booktitle = {Older workers in an ageing society}, publisher = {Edward Elgar}, address = {Cheltenham, UK [u.a.]}, isbn = {978-1782540090}, publisher = {SRH Berlin University of Applied Sciences}, pages = {171 -- 176}, year = {2013}, abstract = {The European population is facing a demographic change, chracterized by an ageing and shrinking society. The following remarks focus on the labour market, specifically the recruitment process.}, language = {en} } @inproceedings{Towers2013, author = {Towers, Ian}, title = {Learning how to be a modern manager while sitting on the sofa: the role of television in diffusing and legitimising management practices}, series = {EGOS Conference 2013, Montr{\´e}al}, booktitle = {EGOS Conference 2013, Montr{\´e}al}, url = {http://nbn-resolving.de/urn:nbn:de:0298-opus4-352}, pages = {24}, year = {2013}, abstract = {What processes must have taken place so that HR managers or operations managers somehow 'know' that they have to do things differently from the way they did things five or fifteen years ago? How do they learn what the latest management trends are? The creation and diffusion of management theories and practice is generally viewed as a three stage process: business schools and consulting firms produce the knowledge, the business press disseminates it, and then there is a process of legitimization as these theories become part of 'common sense' and form the standard managerial discourse through their representation in non-business media. An ever increasing amount of attention has been paid to the first two of these stages, but relatively little has been paid to how management knowledge might be diffused through other methods. This paper is an attempt to address this gap.}, language = {en} }