TY - CONF A1 - Gockel, Christine A1 - Kolb, Peter A1 - Werth, Lioba T1 - Room temperature affects customer orientation in service encounters T2 - 7th Meeting of the Work, Organizational and Business Psychology Division, Rostock N2 - Keine Angabe - No details KW - Psychology KW - Temperature KW - Customer orientation KW - Service encounters Y1 - 2014 UR - https://opus4.kobv.de/opus4-srh/frontdoor/index/index/docId/518 N1 - Volltext aus urheberrechtlichen Gründen nicht verfügbar. Fulltext due to copyright not available. ER -