The Impact of Perceived Foreign Language Proficiency on Hybrid Team Culture

  • This study examines the impact of perceived foreign language proficiency on hybrid culture building in multicultural teams. Hybrid culture includes a mutually shared set of norms, communication patterns, problem-solving approaches, and synergistic task coordination that result from the diverse cultural backgrounds of the team members. Language is the main vehicle for communication and plays a major role in social interaction and therefore hybrid culture building. We argue that the level of perceived language proficiency of multicultural team members influences hybrid culture building; consequently, adequate language skills lead not only to an efficient task solution but are also an important factor in creating interpersonal relationships and building a shared culture. Our empirical analysis supports the positive influence of language proficiency in hybrid teams; however, foreign language proficiency is more influential on cognitively oriented areas of multicultural teamwork than on affective ones.

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Author:Carolin Fleischmann, Laura-Christiane Folter, Jolanta Aritz
Parent Title (English):International Journal of Business Communication
Document Type:Article (peer reviewed)
Publication Year:2020
Page Number:20
First Page:497
Last Page:516