TY - CHAP A1 - Fleischmann, Carolin A1 - Seeber, Isabella A1 - Cardon, Peter A1 - Aritz, Jolanta T1 - Fostering Psychological Safety in Global Virtual Teams: The Role of Reminder Nudges and Team-based Interventions T2 - Proceedings of the 56th Hawaii International Conference on System Sciences N2 - Psychological safety, the feeling of being comfortable to express one’s ideas or opinions in teams, is a key determinant of successful global virtual teams. Even though there exists considerable knowledge about its antecedents, it is unknown how team-based (e.g., clarification of deliverables and deadlines) and technology-based (e.g., digital reminder nudges/ DRN) interventions foster psychological safety given cultural variations of team members. Based on a survey involving 148 participants, our data shows that both team-based interventions (TBI) and digital nudges foster psychological safety in global virtual teams. TBI are even more effective for high-context, indirect communicators than for low-context, direct communicators. However, digital nudges were equally effective across cultures for building psychological safety. These findings contribute to the literature on psychological safety as we show that not all antecedents hold equally across cultures and to the literature of digital nudges as we show the effectiveness of technology-based interventions in a team context. KW - Cross-Organizational and Cross-Border IS/IT Collaboration KW - chatbot KW - conversational agent KW - education KW - learning outcomes KW - pedagogical agent Y1 - 2023 UR - https://hdl.handle.net/10125/102673 SP - 365 ER - TY - JOUR A1 - Seeber, Isabella A1 - Fleischmann, Carolin A1 - Cardon, Peter A1 - Aritz, Jolanta T1 - Fostering Psychological Safety in Global Virtual Teams: The Role of Team-Based Interventions and Digital Reminder Nudges JF - Group Decision and Negotiation N2 - Psychological safety (PS), the feeling of being comfortable to express one’s ideas or opinions in teams, is a key determinant of successful global virtual teams (GVT). Even though considerable knowledge exists about its antecedents, it is unknown how team-based interventions (TBI) and technology-based interventions (digital reminder nudges, DRN) foster PS among team members. Based on a survey involving 235 participants, our data show that TBI and DRN foster psychological safety in GVT. However, only the effect of TBI on psychological safety can be explained with a higher-quality coordination process. It remains unclear what causal mechanism explains the effect of DRN. These findings contribute to the literature on PS by showing that TBI facilitate effective coordination processes and to the literature on digital nudges by demonstrating that technology-based reminders drive PS. KW - Artificial Intelligence KW - Collaboration KW - Digital nudging KW - Global virtual teams KW - Psychological safety KW - Team intervention Y1 - 2024 U6 - https://doi.org/10.1007/s10726-024-09899-5 ER -