TY - JOUR A1 - Logemann, Minna A1 - Aritz, Jolanta A1 - Cardon, Peter A1 - Swartz, Stephanie A1 - Elhaddaoui, Terri A1 - Getchell, Kristen A1 - Fleischmann, Carolin A1 - Helens-Hart, Rose A1 - Li, Xiaoli A1 - Palmer-Silveira, Juan Carlos A1 - Ruiz-Garrido, Miguel A1 - Springer, Scott A1 - Stapp, James T1 - Standing strong amid a pandemic: How a global online team project stands up to the public health crisis JF - British Journal of Educational Technology N2 - The annual instructional virtual team Project X brings together professors and students from across the globe to engage in client projects. The 2020 project was challenged by the global disruption of the COVID-19 pandemic. This paper draws on a quantitative dataset from a post-project survey among 500 participating students and a qualitative narrative inquiry of personal experiences of the faculty members. The findings reveal how innovative use of a variety of collaboration and communication technologies helped students and their professors in building emotional connection and compassion to support each other in the midst of the crisis, and to accomplish the project despite connectivity disruptions. The results suggest that the role of an instructor changed to a coach and mentor, and technology was used to create a greater sense of inclusion and co-presence in student-faculty interactions. Ultimately, the paper highlights the role of technology to help the participants navigate sudden crisis affecting a global online instructional team project. The adaptive instructional teaching strategies and technologies depicted in this study offer transformative potential for future developments in higher education. KW - collaborative learning KW - communication KW - digital competences KW - distance learning KW - experiential learning KW - higher education KW - team working KW - virtual world Y1 - 2022 U6 - https://doi.org/10.1111/bjet.13189 VL - 53 IS - 3 SP - 577 EP - 592 ER -