TY - CONF A1 - Bolzern-Konrad, Britta A1 - Sumilo, Erika T1 - Trust and employee competence utilization in a business excellence environment – operationalization of a model T2 - Conference Proceedings, ICARET, April 18-19, Chennai, India KW - Trust KW - Employee competence utilization Y1 - 2014 UR - https://opus4.kobv.de/opus4-rosenheim/frontdoor/index/index/docId/1051 SN - 978-81-908980-6-5 SP - 67 EP - 71 ER -