TY - CONF A1 - Jarz, Ewald A1 - Mayr, Ingemar A2 - Scientific-technical Union of Mechanical Engineering, T1 - Automated Documentation as Support at the Implementation of ITIL Processes T2 - Information and Communication Technologies for Sustainable Development – Workshop Proceedings: Sozopol, Bulgaria, 2007 N2 - The present paper examines which benefit an automated documentation of the IT infrastructure can have for the configuration management process of ITIL, and whether it is possible to fully automate documentation. The result is the conclusion that the documentation process can be fully automated. It follows from this analysis that the automated documentation can “only” supply information for the ITIL configuration management, respectively for the CMDB. KW - ITIL, configuration management, automated documentation Y1 - 2008 UR - https://opus4.kobv.de/opus4-rosenheim/frontdoor/index/index/docId/1074 SP - 308 EP - 309 PB - TUS CY - Sofia ER -