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The development of technologies that created FinTechs have brought new possibilities for customers into life that provide a quick and convenient handling of operations by covering various segments of the financial industry. However, the innovations also implicate drawbacks: Traditional banks may be threatened due to a loss of customers. This thesis evaluates to which extent this case can be measured by executing quantitative research methods as well as qualitative research methods for the purpose of gaining information from a bank’s perspective as well as opinions from customers. The result of this empirical study is that there is a certain correlation between the development of FinTechs and a threat caused by FinTechs although the latter is rather weak. Furthermore, this thesis indicates the knowledge of customers regarding FinTechs and their willingness to face said innovations.