@misc{LennarzTadsenTitze, author = {Lennarz, Hannah Katharina and Tadsen, W{\"o}gen Nikkels and Titze, Corinna}, title = {Emotional labour: Designing an HR training to learn to cope with the consequences of emotional labour}, url = {http://nbn-resolving.de/urn:nbn:de:hbz:1383-opus4-13794}, pages = {56}, abstract = {Teaching material for a course teaching emotion regulation at work including definitions, tasks for students, and practice sessions.}, language = {en} }