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This deliverable describes the results and reflections by the partners’ efforts on user acceptance and motivation strategies. The report presents the outcome of an identification and detailing of user acceptance and motivation strategies for the overall system (REACH, Touchpoints & Engine concept) and subsystems (Touchpoints, REACH toolkit elements), providing full consideration and detailing of ethical, privacy, legal and usability/accessibility aspects. The REACH system incorporates two strands of technological elements; on the one hand, sensing and monitoring elements, and, on the other hand, motivational and physical engagement elements. For both types, user acceptance is critical allowing for a user experience that leads to (intrinsic, extrinsic, etc.) motivation to more physical activity. The remainder of this Deliverable is structured as follows. First, we introduce the REACH-specific interplay of the concept “user acceptance” with the linked concepts “behaviour change/motivation” and “personalization” in the context of (early) physical activation of elderly persons, and outline the related work and activities conducted in REACH (overall and per TP). Second, we present an analysis and structuring of acceptability drivers (ethical, privacy/security, legal, and accessibility considerations) per Touchpoint. From this we developed an integrated view that represents REACH specific know-how about how to use these acceptability drivers to integrate advanced ICT-driven technology for early detection and intervention use cases seamlessly into age inclusive communities. Third, we present our findings in the context of the development of acceptability drivers for the use of sensing and monitoring elements. We conclude the deliverable by outlining acceptability related evidence and examples from REACH trials (based on Deliverable D27 findings), and by summarizing the overall findings of this deliverable.
In this deliverable, we present, structure and interpret the formalised results of all testing activities that have been carried out thus far in REACH. We first (Chapter 2) introduce the detailed testing strategy of REACH, which details and brings forward previously described conceptual provisions (see Deliverables D4, D9 and D29) and responds to previous reviewer comments (R5 and R6, second review, November 2017; aiming at the improved emphasis of geriatric and medical aspects and their normalisation across Touchpoints and project activities). In response to the reviewers’ comments, REACH re-aligned some of its resources and formed a medical/geriatric task force (SK, HUG, DTU, TUM), which analyses and streamlines testing activities across Touchpoints, clarifies the common goals and measures, and works towards a normalisation of study designs and tools used across the project. We outline in this context the overall hypothesis for the REACH system along with four well-defined sub-hypotheses for each Touchpoint. Based on this, in Chapter 3, we present our methodological approach with regard to testing in REACH and provide an overview and a classification system for all testing activities carried out. Accordingly, in Chapter 4, we present the results (documentation of the carried-out testing activities), and in Chapter 5, we interpret the testing results. Chapter 6 summarises the state of play regarding testing in REACH and outlines the next steps and upcoming activities. The Appendix contains the full trial reports sorted according to a variety of items. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 690425.