Critical Success Factors of Business-managed IT: It Takes Two to Tango
- This paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information technology management forThis paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information technology management for Business-managed IT. The results suggest that bilateral responsibility between the business unit and the IT organization is the most favorable governance option for Business-managed IT.…


| Author: | Stefan KlotzORCiD, Markus WestnerOTHORCiDGND, Susanne StrahringerORCiDGND |
|---|---|
| DOI: | https://doi.org/10.1080/10580530.2021.1938300 |
| Parent Title (English): | Information Systems Management |
| Publisher: | Taylor&Francis |
| Document Type: | Article |
| Language: | English |
| Year of first Publication: | 2022 |
| Release Date: | 2021/07/07 |
| Tag: | Business-managed IT; IT governance; Shadow IT; application governance; critical success factors |
| GND Keyword: | Betriebliches Informationssystem; Strategisches Management; Erfolgsfaktor; Fallstudie |
| Volume: | 39 |
| Issue: | 3 |
| First Page: | 220 |
| Last Page: | 240 |
| Institutes: | Fakultät Informatik und Mathematik |
| Research Center for Artificial Intelligence - RCAI | |
| Fakultät Informatik und Mathematik / Labor Regensburg Strategic IT Management (ReSITM) | |
| Begutachtungsstatus: | peer-reviewed |
| research focus: | Materialien und Produktion |
| Licence (German): | |
| Frontdoor-URL: | https://opus4.kobv.de/opus4-oth-regensburg/2016 |


