The search result changed since you submitted your search request. Documents might be displayed in a different sort order.
  • search hit 34 of 73
Back to Result List

Shadow IT and Business-managed IT

  • Two concepts describe the autonomous deployment of IT by business entities: Shadow IT and Business-managed IT. Shadow IT is deployed covertly, that is, software, hardware, or IT services created/procured or managed by business entities without alignment with the IT organization. In contrast, Business-managed IT describes the overt deployment of IT, that is, in alignment with the IT organization or in a split responsibility model. The purpose of this paper is to extend the conceptual understanding of Shadow IT and Business-managed IT, comparing the perceptions of 29 CIOs and senior IT managers with the results of a systematic literature review. By doing so, this paper presents a structured and comprehensive view of causing factors, outcomes, and governance of Shadow IT and Business-managed IT in practice. A comparison of academic literature and practitioner perceptions reveals the limitations and gaps of the current research and highlights avenues for future research. The authors find three category-spanning themes occurring as causing factors, outcomes, and—as part of governance measures—factors to improve the IT organization: (1) (Poor) business-IT alignment (2) (lack of) agility, and (3) (lack of) policies. This study is innovative with its comprehensive qualitative interview data that the authors compare to the existing literature. Therefore, the paper brings together theoretical and practical insights into Shadow IT and Businessmanaged IT, which should aid practitioners and scholars in decision making and future research.

Export metadata

Additional Services

Share in Twitter Search Google Scholar Statistics
Metadaten
Author:Andreas Kopper, Stefan Klotz, Markus WestnerORCiDGND, Susanne Strahringer
URL / DOI:http://home.thejitm.org/XXX-4/contents.html
ISSN:1042-1319
Parent Title (English):Journal of Information Technology Management (JITM)
Subtitle (English):Practitioner Perceptions and Their Comparison to Literature
Document Type:Article
Language:English
Year of first Publication:2019
Release Date:2020/05/28
Tag:Agility; Business-IT alignment; Business-managed IT; IT governance; Shadow IT
GND Keyword:Corporate Governance; Strategisches Management; Informationsmanagement
Volume:30
Issue:4
Pagenumber:25
Institutes:Fakultät Informatik und Mathematik
Fakultät Informatik und Mathematik / Regensburg Strategic IT Management (ReSITM)
Begutachtungsstatus:peer-reviewed
research focus:Digitalisierung
OpenAccess Publikationsweg:Diamond Open Access - OA-Veröffentlichung ohne Publikationskosten (Sponsoring)