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Shadow IT and Business-Managed IT: A Conceptual Framework and Empirical Illustration

  • Research on Shadow IT is facing a conceptual dilemma in cases where previously “covert” systems developed by business entities are integrated in the organizational IT management. These systems become visible, are thus not “in the shadows” anymore, and subsequently do not fit to existing definitions of Shadow IT. Practice shows that some information systems share characteristics of Shadow IT but are created openly in alignment with the IT organization. This paper proposes the term “Business-managed IT” to describe “overt” information systems developed or managed by business entities and distinguishes it from Shadow IT by illustrating case vignettes. Accordingly,our contribution is to suggest a concept and its delineation against other concepts. In this way, IS researchers interested in IT originated from or maintained by business entities can construct theories with a wider scope of application that are at the same time more specific to practical problems. In addition, the terminology allows to value potentially innovative developments by business entities more adequately.

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Metadaten
Author:Andreas Kopper, Daniel Fürstenau, Stephan Zimmermann, Stefan Klotz, Christopher Rentrop, Hannes Rothe, Susanne Strahringer, Markus WestnerORCiDGND
DOI:https://doi.org/10.4018/IJITBAG.2018070104
Parent Title (English):International Journal of IT/Business Alignment and Governance (IJITBAG)
Publisher:IGI Global
Document Type:Article
Language:English
Year of first Publication:2018
Release Date:2019/11/21
Tag:Alignment; Business-managed IT; IT governance; Organizational IT management; Shadow IT
GND Keyword:Unternehmen; Informationstechnik; Datensicherung
Volume:9
Issue:2
First Page:53
Last Page:71
Konferenzangabe:Proceedings of the European Conference on Information Systems (ECIS 2018), Portsmouth, UK
Institutes:Fakultät Informatik und Mathematik
Fakultät Informatik und Mathematik / Regensburg Strategic IT Management (ReSITM)
Begutachtungsstatus:peer-reviewed
research focus:Digitalisierung