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Multisourcing on the Rise: Results from an Analysis of more than 1,000 IT Outsourcing Deals in the ASG Region

  • Information technology outsourcing (ITO) has long been recognized for its numerous potential advantages such as lowering costs, accessing external skills, and improving efficiency, flexibility, and quality. However, it also exposes client companies to various risks, including vendor lock-in, poor agility, or insufficient vendor expertisein individual domains, especially inincreasingly dynamic market environments. Consequently, companies increasingly implement multisourcing by composing a “best of breed” set of vendors for their various IT services. In this paper,we use a dataset of 1,016 ITO deals closed with Austrian, Swiss, and German client companies between 2006 and 2017 to analyze the development of the ITO market in general and multisourcing in particular. Our results show decreasing services run rates, shorter contract lengths, an increasing number of concurrent service providers per client,and a distribution of the total number of contracts to a larger set of vendors, all pointing towards an increasing popularity of multisourcing.

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Metadaten
Author:Michael Könning, Markus WestnerORCiDGND, Susanne Strahringer
URL / DOI:http://mkwi2018.leuphana.de/programm/tagungsband/
Parent Title (English):Tagungsband Multikonferenz Wirtschaftsinformatik 2018 (MKWI 2018): data driven X - turning data into value, Leuphana Unversität Lüneburg, 6.-9. März 2018
Publisher:Leuphana, Universität Lüneburg
Place of publication:Lüneburg
Document Type:conference proceeding (article)
Language:English
Year of first Publication:2018
Release Date:2019/12/11
Tag:IT-Outsourcing; Multisourcing; Sourcing strategy
GND Keyword:Outsourcing; Strategie
Issue:Band V
First Page:1813
Last Page:1824
Institutes:Fakultät Informatik und Mathematik
Fakultät Informatik und Mathematik / Regensburg Strategic IT Management (ReSITM)
Begutachtungsstatus:peer-reviewed
research focus:Produktion und Systeme
Licence (German):Keine Lizenz - Es gilt das deutsche Urheberrecht: § 53 UrhG