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Revisiting the Concept of IT Capabilities in the Era of Digitalization

  • In the era of digitalization, companies review how to build competitive advantage drawing on their capabilities. In this context, the paper revisits the concept of IT capabilities. We summarize the “canonical” body of literature to characterize how leading scholars conceptualized and differentiated IT capabilities and then we show how new types of IT capabilities (for example, rising from SMACIT technologies) relate to this. We find that the resource-based view is still leading in how to conceptualize IT capabilities. However, an alternative perspective on IT assets is emerging, looking at it from the angle of digital technologies as stacks. Digital technologies form the foundation for a new technology-driven perspective on IT capabilities. This new view complements the established differentiation of IT capabilities considering IT infrastructure flexibility, IT management, and IT personnel capability. Both perspectives describe the explorative and exploitative nature of IT capabilities. This paper helps scholars and practitioners to clearly distinguish different perspectives of IT capabilities on how to build a competitive advantage from IT today.

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Metadaten
Author:Christoph Brosig, Markus WestnerORCiDGND, Susanne Strahringer
DOI:https://doi.org/10.1109/CBI49978.2020.00017
Parent Title (English):2020 IEEE 22nd Conference on Business Informatics (CBI 2020): Antwerp, Belgium, 22-24 June 2020, proceedings
Publisher:IEEE
Document Type:conference proceeding (article)
Language:English
Year of first Publication:2020
Release Date:2020/08/27
Tag:Digital technologies; IT capabilities; Resource-based view
GND Keyword:Informationstechnik; Digitalisierung; Fähigkeit; Kompetenz; Ressourcenorientierter Ansatz; Wettbewerbsvorteil
First Page:84
Last Page:93
Institutes:Fakultät Informatik und Mathematik
Fakultät Informatik und Mathematik / Regensburg Strategic IT Management (ReSITM)
Begutachtungsstatus:peer-reviewed
research focus:Digitalisierung
Licence (German):Keine Lizenz - Es gilt das deutsche Urheberrecht: § 53 UrhG