TY - GEN ED - Barton, Thomas ED - Erdlenbruch, Burkhard ED - Herrmann, Frank ED - Müller, Christian T1 - Logistische Anwendungen in der Wirtschaftsinformatik BT - Herausforderungen an die Wirtschaftsinformatik; Tagungsband zur AKWI-Fachtagung am 15.9.2010 an der Technische Hochschule Wildau (FH) N2 - Seit jeher zeichnet sich die Wirtschaftsinformatik durch eine große thematische Breite aus, da sie ihre Aufgabe in der Entwicklung und Anwendung von Theorien, Konzepten, Modellen, Methoden und Werkzeugen für die Analyse, Gestaltung und Nutzung von Informationssystemen sieht. Dabei greift die Wirtschaftsinformatik auch auf Ansätze der Betriebswirtschaftslehre sowie der Informatik zurück, die sie erweitert, integriert und um eigene spezifische Ansätze ergänzt. Es freut uns mit diesem Tagungsband Forschungs- und Entwicklungsarbeiten vorstellen zu dürfen, die belegen, dass und wie an Fachhochschulen an dieser Aufgabe der Wirtschaftsinformatik im Rahmen der Logistik gearbeitet wird. Eine grundlegende Aufgabe von Wirtschaftsinformatikern ist die Integration heterogener Softwaresysteme zur Unterstützung von Unternehmensprozessen. Ausgehend von einer Anforderungsspezifikation werden für Unternehmen geeignete Softwaresysteme beschafft. In dem Beitrag „Verknüpfung von Softwarelösungen in einem IT-Logistiknetzwerk“ wird quasi der umgekehrten Aufgabestellung nachgegangen, wie nämlich heterogene Systeme so verknüpft werden können, dass mit ihnen gemeinsam Unternehmensprozesse unterstützt werden können. Während in diesem Beitrag die technische Verknüpfung über eine dedizierte Architektur nicht im Detail vorgestellt wird, ist sie Gegenstand in dem Beitrag „Ein Informationssystem für das RFID-gestützte Behältermanagement“. Konkret handelt es sich um den Architekturstil REST (Representational State Transfer). Prozessverbesserungen lassen sich durch die Nutzung von Simulations- und Optimierungsmodellen erreichen. Typischerweise werden diese als „stand-alone“- Systeme betrieben, und sie erhalten ihre Daten von einem ERP-, PPS- oder allgemein von einem „Decision Support“-System. Dies erfordert eine Schnittstelle. Einen Vorschlag enthält der Beitrag „Konzeption einer Datenschnittstelle für Klassen von Simulations- und Optimierungsmodellen“. Beispiele für die Lösung von Optimierungsproblemen werden in den Beiträgen „Einfuhrzollmanagement – neue Chancen und Herausforderungen für die Standortoptimierung“ und „Gestaltung von Logistiknetzen mit der EDA-Heuristik“ beschrieben. Kern des ersten Beitrags ist die Formulierung eines geeigneten Optimierungsmodells, welches mit einem rechnergestützter Optimierungssystem gelöst wird. Im zweiten Beitrag wird die Lösung von einem sehr anspruchsvollen Optimierungsproblem durch ein heuristisches Verfahren angenähert. Ein wichtiges Themengebiet der Wirtschaftsinformatik ist die Verbindung von Geschäftsprozessmodellierung und Softwareentwicklung. Einen Ansatz dazu beschreibt der Beitrag „Modellgetriebene Softwareentwicklung auf der Grundlage realer Geschäftsprozessoptimierung“. Generell zunehmende Bedeutung in der Wirtschaftsinformatik hat das Wissensmanagement. In dem Beitrag „Konzept, Methoden und offene Fragen für einen Web-Service zur Analyse des Wissensmanagement-Reifegrades in Logistikunternehmen“ wird die Relevanz dieses Themas und sein Umsetzungsgrad bei Logistikunternehmen aus verschiedenen Ländern erläutert, und es wird ein Rahmenkonzept für ein Wissensmanagement in Logistikunternehmen in Form einer webbasierten Infrastruktur dargestellt. KW - Informationstechnik KW - Logistik Y1 - 2010 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-2448 SN - 978-3-936527-24-7 PB - Verlag News & Media CY - Berlin ER - TY - CHAP A1 - Brosig, Christoph A1 - Westner, Markus A1 - Strahringer, Susanne ED - Borštnar, Mirjana Kljajić T1 - Linking IT assets and competitive advantage - IT capabilities of servitized business models T2 - 34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 - 30, 2021, Online: Conference Proceedings N2 - This paper connects research from business model innovation and information systems by exploring critical IT capabilities for servitized business models. The adoption of servitized business models is a major business model innovation strategy. At the same time, digitalization drives the evolution of IT capabilities at these business models. Scholars argue that it remains unclear how IT capabilities enable servitized business models to build a competitive advantage by achieving cost advantages or differentiation. This paper explores IT capabilities that enable building a competitive advantage for servitized business models based on a qualitative analysis of multiple published case studies. The authors identify configurations of IT capabilities among servitized business models. The findings contribute to servitization research by exploring IT capabilities and how they are combined among servitized business models. The insights help practitioners deploy digital technologies and IT assets effectively as building blocks of IT capabilities to advance their servitized business model. KW - resource-based view KW - IT capability KW - digital servitization KW - competitive advantage KW - Geschäftsmodell KW - Innovation KW - Hybrides Leistungsbündel KW - Informationstechnik Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-20158 UR - https://press.um.si/index.php/ump/catalog/book/581 SN - 978-961-286-485-9 SP - 111 EP - 123 ER - TY - JOUR A1 - Westner, Markus A1 - Reicheneder, Matthias A1 - Matschi, Markus T1 - From Captive Centers to Global Integration BT - Organizational Models and Good Practices in Information Technology Nearshoring and Offshoring JF - Information Resources Management Journal N2 - Contemporary developments in virtual work and global talent management are transforming information technology (IT) nearshoring and offshoring practices, yet research on organizational responses remains limited. Through expert interviews with 33 IT executives (76% chief information officers) from Germany's top 500 companies, this article examines organizational models, strategies, and good practices in IT nearshoring and offshoring. It reveals a shift from traditional captive centers toward fully integrated global teams, enabling high-value task delivery and reflecting increased workforce maturity. Companies are expanding their operations driven by talent needs rather than cost savings, with success factors including employee integration and robust on-site management. This study contributes to theory and practice by providing a framework for understanding organizational models in global IT delivery and offering actionable insights for executives, emphasizing workforce integration over geographical separation. KW - Offshoring KW - Informationstechnik KW - Internationale Arbeitsteilung KW - Organisationsstruktur KW - IT-Nearshoring KW - IT-Offshoring KW - Global IT-Teams KW - Organizational Models KW - Distributed Work Y1 - 2025 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-80406 SN - 1533-7979 N1 - Corresponding author der OTH Regensburg: Markus Westner VL - 38 IS - 1 PB - IGI Global ER - TY - JOUR A1 - Könning, Michael A1 - Westner, Markus A1 - Strahringer, Susanne T1 - A Systematic Review of Recent Developments in IT Outsourcing Research JF - Information Systems Management N2 - Incomplete conceptualization of the information technology outsourcing (ITO) literature represents a challenge for navigating extant research and engaging into purposeful academic discourse. We extend the analysis of empirical findings on determinants of ITO decisions, outcomes, and governance. We identify increasing levels of research maturity, analyze effects of 38 new independent variables, highlight contradictory findings, and observe increasing interest in emerging topics such as innovation through ITO and multisourcing. KW - Outsourcing KW - Informationstechnik KW - Literaturbericht KW - Information Technology KW - Outsourcing KW - Literature Review KW - Sourcing outcomes KW - Sourcing decisions Y1 - 2019 UR - https://doi.org/10.1080/10580530.2018.1553650 VL - 36 IS - 1 SP - 78 EP - 96 PB - Taylor & Francis ER - TY - JOUR A1 - Kobus, Jörn A1 - Westner, Markus A1 - Strahringer, Susanne T1 - Enabling digitization by implementing Lean IT BT - Lessons learned JF - The TQM Journal N2 - Purpose With the rise of digitization, IT organizations are challenged to provide efficient service delivery and offer innovative digital solutions while maintaining a constant resource capacity. To address this challenge, some IT organizations have adopted Lean Management (LM). Although LM is a standard production mode in manufacturing, it is less familiar to IT organizations. The purpose of this paper is to identify 12 lessons learned from companies who implemented LM in their IT organization (Lean IT) to free up their IT resource capacity from existing day-to-day operations so they could use it to enable their digitization strategy. Design/methodology/approach A case study of two major international companies from different industries. Data were collected from 25 structured interviews. Findings The lessons learned provide insights into how these companies implemented Lean IT, the potential outcomes they aimed for, what they did to achieve those outcomes, how they facilitated the implementation of Lean IT, and restrictions they encountered during the implementation. Research limitations/implications The findings are based on a limited range of IT organizations. Practical implications The lessons learned inform those implementing Lean IT because they explain how companies have implemented Lean IT to facilitate digitization and the benefits and pitfalls they encountered. A comparison of Lean IT and Lean Production shows that LM is transferable to IT organizations if domain specific requirements are respected. Originality/value This paper reports the unique experience of companies implementing Lean IT, which can inform other companies in a similar situation. KW - Digitization KW - IT management KW - IT organization KW - Lean management KW - Unternehmen KW - Informationstechnik KW - Lean Management KW - Digitalisierung Y1 - 2018 UR - https://doi.org/10.1108/TQM-02-2018-0026 VL - 30 IS - 6 SP - 764 EP - 778 PB - Emerald insight ER - TY - JOUR A1 - Kobus, Jörn A1 - Westner, Markus A1 - Strahringer, Susanne A1 - Strode, Diane T1 - Lean Management in IT Organizations BT - A Ranking-type Delphi Study of Implementation Success Factors JF - Journal of Information Technology Theory and Application (JITTA) N2 - Lean management (LM) is well established in manufacturing organizations, and LM adoption in service organizations has recently increased. However, we lack research that focuses on the success of lean management implementations in IT organizations (lean IT). This paper contributes to knowledge of the success factors of lean IT implementation and the relative importance of each factor based on the insights of field experts. The experts identified, agreed on, and ranked 12 implementation success factors for lean IT in a Delphi study using the best/worst scaling technique. The most important factors were leadership involvement, change culture and work ethic, employee involvement, and performance management. Factors of intermediate importance were implementation facilitation, training and education, clear vision and direction, long-term focus, communication, and a holistic approach. Least important factors were existing skills, organizational changes/standardization, and financial resources. This paper contributes a more nuanced understanding of the relative importance of lean IT success factors, proposes relationships between them, and comprehensively explains how to use the rigorous best/worst scaling method in a traditional ranking-type Delphi study. KW - Lean Management KW - Informationstechnik KW - Lean Management KW - Information technology Y1 - 2018 UR - https://aisel.aisnet.org/jitta/vol19/iss1/4/ SN - 1532-3416 VL - 19 IS - 1 SP - 55 EP - 85 PB - Association for Information Systems (AIS) ER - TY - CHAP A1 - Kobus, Jörn A1 - Westner, Markus A1 - Strahringer, Susanne T1 - Lean Management of IT Organizations BT - a Perspective of IT Slack Theory T2 - Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, N2 - Lean Management has been successfully implemented in production organizations since several decades. The study at hand investigates the implementation of Lean Management to IT organizations (Lean IT). The study offers three contributions: First, it explains on a conceptual level how Lean Management can be transferred from production to IT organizations (philosophy, principles, tools). Second, it provides a theoretical perspective on why Lean IT can be beneficial for IT organizations (IT Slack theory). Third, it provides insights to the stated research questions (three benefits and three propositions) from an initial case study of an internal IT service provider for a large international insurance company (> US$25 Billion revenue; >20,000 employees; active in >120 countries) and lays out the research methodology and potential focus areas for further studies. KW - Lean Management KW - Lean IT KW - IT Slack theory KW - Implementation KW - Application development and maintenance KW - Lean Management KW - Informationstechnik Y1 - 2016 UR - https://aisel.aisnet.org/icis2016/ManagingIS/Presentations/1/ SP - 1 EP - 12 ER - TY - CHAP A1 - Kopper, Andreas A1 - Westner, Markus T1 - Towards a Taxonomy for Shadow IT T2 - Proceedings of the 22nd Americas Conference on Information Systems (AMCIS 2016), San Diego, August 11-14 N2 - In a comprehensive literature review, we identified 21 different terms used for Shadow IT related concepts. This variety makes it difficult to identify related research and build upon it. To address this ambiguity, we reduce the different terms to six distinct concepts by developing a taxonomy and examining their relation¬ships. We do so by using a rigorous iterative methodology to identify common characteristics and to classify terms along them. By clustering the results, we derive and visualize the taxonomy. The identified concepts are Feral Practices, Workarounds, Shadow IT, Shadow Systems, Un-enacted Projects, and Shadow Sourcing. We elaborate on the concepts along their characteristics and clearly define and delimit them. As a result, we create a guide for their usage, increase search- and comparability, and unify existing knowledge. KW - Shadow IT KW - Shadow systems KW - Shadow sourcing KW - Feral practices KW - Workarounds KW - Taxonomy KW - Terminology KW - Informationstechnik KW - Datensicherung KW - Taxonomie KW - Literaturbericht Y1 - 2016 UR - https://aisel.aisnet.org/amcis2016/EndUser/Presentations/3/ SP - 1 EP - 10 ER - TY - CHAP A1 - Kobus, Jörn A1 - Westner, Markus T1 - Lean Management of IT Organizations BT - A Literature Review T2 - Proceedings of the 19th Pacific Asia Conference in Information Systems (PACIS 2015), Singapore, Jul 5-9 N2 - Lean Management has been successfully applied by companies around the world, mainly in production/manufacturing functions. Recently, the interest to investigate a wider application of Lean Management especially in service functions increased. However, it is not clear how Lean Management can be applied to IT organizations. Therefore, this study aims to provide an overview on common characteristics and future research directions. A literature review on existing scholarly research from January 2004 to June 2014 is conducted. Using a database-driven search approach, a total of 1,206 research contributions are found of which 49 were identified as relevant. Results indicate a low theory grounding of mostly formulative and interpretative research items. This implies that research on Lean Management of IT organizations is still at its nascent state. Content-wise, five research themes emerge. The majority of research investigates IT organizations in a role to support Lean Management in production/manufacturing functions (determining “what to work on”), therefore more research on how Lean Management can be applied to IT organizations themselves (determining “how to work”) could be beneficial. Future research could also try to build on Change Management theories, as the implementation of Lean Management is of transformational character. KW - Lean Management KW - Lean IT KW - Information technology KW - Information systems KW - Lean knowledge work KW - Lean services KW - Application development KW - Application maintenance KW - Infrastructure services KW - Lean Management KW - Informationstechnik Y1 - 2015 UR - https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1084&context=pacis2015 ER - TY - CHAP A1 - Kobus, Jörn A1 - Westner, Markus T1 - Lean Management of IT Organizations BT - Implementation Success Factors and Theoretical Foundation T2 - Proceedings of the 21th Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 13-15 N2 - Lean Management has been successfully applied in production/manufacturing functions since more than four decades. Recently, the interest to investigate Lean Management also in service functions increased. Therefore, this study aims to (1) Consolidate critical success factors (CSFs) for the implementation of Lean Management of IT organizations; and (2) Describe a theoretical foundation for these CSFs. With respect to (1) a database-driven search was conducted. CSFs then were extracted and categorized. In total 13 CSF groups were assigned to three dimensions: Mindset and behavior; Organization and skills; and Process facilitation and performance management. To understand underlying mechanisms better, and with respect to (2) we related existing (IS) theory to identified groups of CSFs. Especially, five theoretical concepts are discussed: Absorptive capacity, Agency theory, Cognitive dissonance, Dynamic capabilities, and System dynamics. Future research needs to validate the results of (1) and (2) empirically in IT functions. KW - Lean Management KW - Lean IT KW - Information technology KW - Information systems KW - critical success factors KW - Lean knowledge work KW - Lean services KW - Application development KW - Application maintenance KW - Infrastructure services KW - Lean Management KW - Informationstechnik KW - Erfolgsfaktor Y1 - 2015 UR - https://aisel.aisnet.org/amcis2015/StrategicUse/GeneralPresentations/3/ SP - 1 EP - 17 ER - TY - CHAP A1 - Westner, Markus T1 - Antecedents of success in IS offshoring projects BT - Proposal for an empirical research study T2 - Proceedings of the 17th European Conference on Information Systems (ECIS 2009), Verona N2 - The paper presents a research model and a measurement instrument for a research-in-progress study on the antecedents of success in IS offshoring projects. In this empirical-confirmatory study, we intend to analyse the impact of the constructs “offshoring expertise”, “trust in offshore service provider”, “project suitability”, “knowledge transfer”, and “liaison quality” on offshore project success. Constructs and indicators are derived from an extensive literature review. We plan to formulate a structural equation model and to test it using partial least squares (PLS) as an analysis technique. Our research model addresses the paucity of research that quantitatively examines offshoring success. KW - Informationstechnik KW - Offshoring KW - Methode der partiellen kleinsten Quadrate KW - Offshoring KW - Outsourcing KW - Project success KW - Partial least squares Y1 - 2009 UR - https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1272&context=ecis2009 SP - 3104 EP - 3116 ER - TY - RPRT A1 - Westner, Markus T1 - Information systems offshoring BT - A review of the literature KW - Informationstechnik KW - Offshoring Y1 - 2007 UR - https://fis.tu-dresden.de/portal/de/publications/information-systems-offshoring--a-review-of-the-literature(9fa44cab-24a3-4150-9ed0-cd73bec92d17).html CY - Dresden ER - TY - JOUR A1 - Strahringer, Susanne A1 - Westner, Markus A1 - Kobus, Jörn T1 - Lean IT BT - Lean Management in IT-Organisationen JF - WISU - Das Wirtschaftsstudium KW - Informationstechnik KW - Lean Management Y1 - 2017 IS - 1 SP - 87 EP - 92 ER - TY - CHAP A1 - Brosig, Christoph A1 - Westner, Markus A1 - Strahringer, Susanne T1 - Revisiting the Concept of IT Capabilities in the Era of Digitalization T2 - 2020 IEEE 22nd Conference on Business Informatics (CBI 2020): Antwerp, Belgium, 22-24 June 2020, proceedings N2 - In the era of digitalization, companies review how to build competitive advantage drawing on their capabilities. In this context, the paper revisits the concept of IT capabilities. We summarize the “canonical” body of literature to characterize how leading scholars conceptualized and differentiated IT capabilities and then we show how new types of IT capabilities (for example, rising from SMACIT technologies) relate to this. We find that the resource-based view is still leading in how to conceptualize IT capabilities. However, an alternative perspective on IT assets is emerging, looking at it from the angle of digital technologies as stacks. Digital technologies form the foundation for a new technology-driven perspective on IT capabilities. This new view complements the established differentiation of IT capabilities considering IT infrastructure flexibility, IT management, and IT personnel capability. Both perspectives describe the explorative and exploitative nature of IT capabilities. This paper helps scholars and practitioners to clearly distinguish different perspectives of IT capabilities on how to build a competitive advantage from IT today. KW - Digital technologies KW - IT capabilities KW - Resource-based view KW - Informationstechnik KW - Digitalisierung KW - Fähigkeit KW - Kompetenz KW - Ressourcenorientierter Ansatz KW - Wettbewerbsvorteil Y1 - 2020 U6 - https://doi.org/10.1109/CBI49978.2020.00017 SP - 84 EP - 93 PB - IEEE ER - TY - JOUR A1 - Kopper, Andreas A1 - Fürstenau, Daniel A1 - Zimmermann, Stephan A1 - Klotz, Stefan A1 - Rentrop, Christopher A1 - Rothe, Hannes A1 - Strahringer, Susanne A1 - Westner, Markus T1 - Shadow IT and Business-Managed IT: A Conceptual Framework and Empirical Illustration JF - International Journal of IT/Business Alignment and Governance (IJITBAG) N2 - Research on Shadow IT is facing a conceptual dilemma in cases where previously “covert” systems developed by business entities are integrated in the organizational IT management. These systems become visible, are thus not “in the shadows” anymore, and subsequently do not fit to existing definitions of Shadow IT. Practice shows that some information systems share characteristics of Shadow IT but are created openly in alignment with the IT organization. This paper proposes the term “Business-managed IT” to describe “overt” information systems developed or managed by business entities and distinguishes it from Shadow IT by illustrating case vignettes. Accordingly,our contribution is to suggest a concept and its delineation against other concepts. In this way, IS researchers interested in IT originated from or maintained by business entities can construct theories with a wider scope of application that are at the same time more specific to practical problems. In addition, the terminology allows to value potentially innovative developments by business entities more adequately. KW - Alignment KW - Business-managed IT KW - IT governance KW - Shadow IT KW - Unternehmen KW - Informationstechnik KW - Datensicherung KW - Organizational IT management Y1 - 2018 U6 - https://doi.org/10.4018/IJITBAG.2018070104 VL - 9 IS - 2 SP - 53 EP - 71 PB - IGI Global ER - TY - THES A1 - Munninger, Maximilian T1 - Betrachtung der inhärenten Stochastizität durch das Scheduling in Verbindung mit der mehrstufigen Losbildung in einem hierarchischen Planungskonzept N2 - In der Dissertationsschrift „Betrachtung der inhärenten Stochastizität durch das Scheduling in Verbindung mit der mehrstufigen Losbildung in einem hierarchischen Planungskonzept“ werden mehrere Modellformulierungen für die Lösung von mehrstufigen kapazitierten Losgrößenproblemen erarbeitet. Bei der Losgrößenplanung mit Mikroperiodenmlodelen entstehen durch die üblicherweise integrierte Reihenfolgeplanung keine Verspätungen durch Wartezeiten. Jedoch sind die Rechenzeiten für optimale Lösungen in praxisrelevanten Problemgrößen nahezu unbeherrschbar. Bei einer Lösung mit Makroperiodenmodellen und einer nachfolgenden Reihenfolgeplanung mit Prioritätsregeln entstehen hingegen durch die unzureichenden Kapazitätsberechnungen immer wieder unvorhergesehene Wartezeiten. Deshalb werden in der Arbeit drei Modifikationen für das Makroperiodenmodell MLCLSP vorgeschlagen, mit denen diese Wartezeiten geschätzt werden können. Im ersten Ansatz werden Kapazitätskorrekturfaktoren eingeführt und deren Werte simulativ ermittelt, womit das Problem der reihenfolgebedingten Wartezeiten teilweise behoben werden kann. In einem zweiten Modellvorschlag werden diese Kapazitätskorrekturfaktoren mit einer Analogie aus der Warteschlangetheorie geschätzt. Ein drittes Modell wird vorgeschlagen, in dem ein Parameter eingeführt wird mit dem die Robustheit gegenüber der inhärenten Stochastizität zwischen den Losgrößen- und Scheduling-Problemen gesteuert werden kann. KW - Hierarchische Produktionsplanung KW - Mehrstufige kapazitierte Losgrößenplanung KW - Materialbedarfsplanung KW - Scheduling KW - Reihenfolgeplanung KW - Ressourceneinsatzplanung KW - Robuste Planung KW - Makroperiodenmodelle KW - Big-Bucket-Modelle KW - Sukzessivplanung KW - MLCLSP KW - Multi-level Capacitated Lotsizing Problem KW - Kapazitätskorrekturfaktoren KW - Warteschlangentheorie KW - Verspätungen KW - gemischt-ganzzahlige lineare Optimierung KW - Operations Research KW - Werkstattfertigung KW - Hierarchical production planning KW - Multi-level Capacitated Lotsizing Problem KW - Material requirements planning KW - Scheduling KW - Robust planning KW - Big-Bucket-Models KW - Consecutive planning KW - Capacity Correction Factors KW - Queueing Theory KW - Tardiness KW - mixed-integer linear programming KW - Job shop KW - stochasticity KW - Stochastizität KW - Kapazitätslotsenproblem KW - Zentrale Recheneinheit KW - capacity correction factors KW - Arbeitsgangfolge KW - work sequence KW - Lagerkosten KW - storage costs KW - Totalplanungsmodelle KW - total planning models KW - gleichgestellte Partialmodelle KW - equivalent partial models KW - Beschäftigungsglättung KW - employment smoothing KW - Direktbedarfskoeffizient KW - direct demand coefficient KW - Produktionslogistik KW - production logistics KW - Informationstechnik KW - information technology KW - simulation software KW - Simulationssoftware KW - delay values KW - Verzögerungswerte KW - Rüstzeit KW - set-up time KW - Mindestvorlaufzeit KW - minimum lead time Y1 - 2022 SN - 9783736975958 VL - 2022 PB - Cuvillier Verlag CY - Göttingen ET - 1. Auflage ER -