TY - BOOK A1 - Börsch-Supan, Axel A1 - Hunkler, Christian A1 - Weiss, Matthias T1 - Big Data at Work BT - Age and Labor Productivity in the Service Sector N2 - Does productivity decline with age? Does population aging harm economic growth? We exploit process-generated data from a large and typical service-sector company. We find no decline in average productivity in the age range of 20-60. This result is precisely measured. Our innovative identification strategy corrects for sample selection, endogeneity of age composition and age-cohort confounding. Our big data are essential to extract the signal from the noise that has marred many previous studies. While average productivity stays flat, we find variation according to task complexity. Productivity increases with age in teams with more demanding tasks and decreases in routine tasks. T3 - REGENSBURG PAPERS IN MANAGEMENT AND ECONOMICS - 7 KW - Age-productivity profiles KW - Service industry KW - Demographic change KW - Arbeitsproduktivität KW - Alter KW - Dienstleistungsbetrieb Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-21637 CY - Regensburg ER -