TY - CHAP A1 - Hantsch, Carolin A1 - Westner, Markus T1 - Governance of IT/OT Convergence: A Review of Academic and Practitioner Literature T2 - 16th Mediterranean Conference on Information Systems (MCIS) 2024, Proceedings, October 3rd to 5th, 2024, Porto, Portugal N2 - The convergence, i.e., integration, of Information Technology (IT) and Operational Technology (OT) is a critical aspect of digital transformation in industries, driving efficiency, innovation, and competitive advantage. However, this integration also introduces significant challenges, particularly in governance. This paper presents a comprehensive literature review of IT/OT convergence, focusing on the governance challenges and strategies drawn from both academic and practitioner literature. The findings reveal that effective governance is crucial for successful IT/OT convergence, requiring clear definitions of roles and responsibilities, cross-functional collaboration, and a unified approach to mitigate risks and align organizational goals. Key IT/OT convergence governance strategies include establishing a Center of Excellence, adopting a risk-based approach, and fostering a culture of change. The paper highlights the need for further research to develop comprehensive governance frameworks and empirically examine the impact of governance on IT/OT convergence success. This paper provides valuable insights for both researchers and practitioners navigating the complexities of IT/OT convergence and governance in the era of Industry 4.0. KW - IT/OT Convergence KW - Governance KW - Digital Transformation KW - Industry 4.0 Y1 - 2024 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-78335 UR - https://aisel.aisnet.org/mcis2024/7/ SN - 978-989-33-6886-2 PB - AIS eLibrary ER - TY - JOUR A1 - Hantsch, Carolin A1 - Westner, Markus A1 - Matschi, Markus T1 - IT/OT Convergence: Status Quo and Implementation Recommendations N2 - This study examines IT/OT Convergence in 31 predominantly large German companies. It presents an "IT/OT Governance Framework" as a specific model for successful convergence implementation. The in-terviews revealed that companies are at very different stages of maturity in implementing IT/OT conver-gence. The analysis reveals a heterogeneous level of convergence maturity across the interviewed compa-nies, the majority of which are at the beginning or in the implementation phase. Close cooperation between IT and OT is favoured, but without IT completely taking over OT. An IT/OT tandem consisting of a CIO and a central OT responsible person is seen as the ideal way to take responsibility. Six specific recommen-dations were derived from the interviews and included in the IT/OT Governance Framework developed. These include ensuring top management support, using security as a driver, introducing a central OT re-sponsible person, bringing IT and OT teams closer together, continuously demonstrating the added value of convergence, and taking a step-by-step approach to implementation KW - IT/OT Konvergenz KW - IT KW - OT KW - Governance KW - Framework Y1 - 2024 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-77586 N1 - This document is an English translation of the article Hantsch, C., Westner, M. & Matschi, M. IT/OT-Konvergenz: Status-Quo und Umsetzungsempfehlungen. HMD (2024). https://doi.org/10.1365/s40702-024-01111-1 N1 - Die deutsche Originalveröffentlichung ist abgelegt unter: https://opus4.kobv.de/opus4-oth-regensburg/frontdoor/index/index/docId/7793 ER - TY - JOUR A1 - Hantsch, Carolin A1 - Westner, Markus A1 - Matschi, Markus T1 - IT/OT-Konvergenz: Status-Quo und Umsetzungsempfehlungen JF - HMD Praxis der Wirtschaftsinformatik N2 - Organisationen machen große Anstrengungen zur Verbesserung ihrer Ambidextrie, d. h. ihrer Fähigkeit sowohl Exploitationsziele (z. B. Effizienz, Vorhersagbarkeit) als auch Explorationsziele (z. B. Anpassbarkeit, Innovation) zu erreichen. Obwohl gemäß der Praxisliteratur Technologie in Software-Projekten dabei eine zentrale Rolle spielen kann, gibt es kaum Forschung dazu, wie technologische Faktoren Ambidexterie in Software-Projekten beeinflussen. In dieser Studie untersuchen wir die Rolle dreier technologischer Faktoren: kontinuierliche Integration, Standardisierung und Microservice-Architektur. Die Ergebnisse einer Mehrinformanten-Umfrage in 95 Projekten in der Schweiz und Dänemark zeigen, dass kontinuierliche Integration und Standardisierung mit höherer Ambidexterie einhergehen, während der Zusammenhang zwischen Microservice-Architektur und Ambidextrie nicht signifikant ist. Unser Artikel geht über die existierende Forschung hinaus, indem er zeigt, dass kontinuierliche Integration und Standardisierung nicht nur Exploitation, sondern auch Exploration fördern können. Wir diskutieren auch Gründe für den insignifikanten Zusammenhang zwischen Microservice-Architektur und Ambidextrie. N2 - This study examines IT/OT Convergence in 31 predominantly large German companies. It presents an “IT/OT Governance Framework” as a specific model for successful convergence implementation. The analysis reveals a heterogeneous level of convergence maturity across the examined companies, the majority of which are at the beginning or in the implementation phase. Close cooperation between IT and OT is favored, but without IT completely taking over OT. An IT/OT tandem consisting of a CIO and a central OT responsible person is seen as the ideal way to take responsibility. Six specific recommendations were derived from the interviews and included in the IT/OT Governance Framework developed. These include ensuring top management support, using security as a driver, introducing a central OT responsible person, bringing IT and OT teams physically closer together, continuously demonstrating the added value of convergence, and taking a step-by-step approach to implementation. KW - IT/OT Convergence KW - Operational Technology KW - OT KW - Governance Y1 - 2024 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:898-opus4-77937 N1 - Corresponding author der OTH Regensburg: Markus Westner PB - Springer Nature ER -