TY - CHAP A1 - Bresinsky, Markus A1 - Willner, Sophia ED - Brooks, Anthony L. ED - Brooks, Eva Irene T1 - GLOBE - Digital Literacy and Organizational Learning by Scenario-Driven Exercises T2 - Interactivity, Game Creation, Design, Learning, and Innovation: 8th EAI International Conference, ArtsIT 2019, and 4th EAI International Conference, DLI 2019: Aalborg, Denmark, November 6-8, 2019, Proceedings N2 - Due to rapid technological development and fast-changing working environments, organizations active in such context find themselves facing internal change and adaption processes. Originally prominent among start-up or IT-companies, the use of management concepts to steer such change processes and to increase efficiency also spread among humanitarian organizations preoccupied with crisis management. In this regard, concepts retrieved from the domain of Organization Development offer a great potential to facilitate change processes and to enhance learning among practitioners. The notions of Learning Organization and Quality Management are combined with the theory of Argyris and Schön’s Levels of Learning. This combination then serves as a theoretical decision-making base used in a simulation game at the University of Applied Sciences OTH Regensburg. Within this scenario-driven exercise, Quality Management, virtual collaboration and digital skills are trained. During the simulation game, participants are encouraged to think critically, to utilize new technologies and to apply their problem-solving skills to real-life examples, which ultimately aims at preparing students for a dynamic working environment within the era of digitization. KW - Deming cycle KW - Learning organization KW - Organization development KW - Simulation games KW - Situational awareness KW - Virtual Collaboration Y1 - 2020 SN - 978-3-030-53293-2 U6 - https://doi.org/10.1007/978-3-030-53294-9_51 SP - 671 EP - 682 PB - Springer International Publishing CY - Cham ER -