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  <doc>
    <id>8040</id>
    <completedYear/>
    <publishedYear>2025</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber>25</pageNumber>
    <edition/>
    <issue>1</issue>
    <volume>38</volume>
    <type>article</type>
    <publisherName>IGI Global</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2025-04-24</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">From Captive Centers to Global Integration</title>
    <abstract language="eng">Contemporary developments in virtual work and global talent management are transforming information technology (IT) nearshoring and offshoring practices, yet research on organizational responses remains limited. Through expert interviews with 33 IT executives (76% chief information officers) from Germany's top 500 companies, this article examines organizational models, strategies, and good practices in IT nearshoring and offshoring. It reveals a shift from traditional captive centers toward fully integrated global teams, enabling high-value task delivery and reflecting increased workforce maturity. Companies are expanding their operations driven by talent needs rather than cost savings, with success factors including employee integration and robust on-site management. This study contributes to theory and practice by providing a framework for understanding organizational models in global IT delivery and offering actionable insights for executives, emphasizing workforce integration over geographical separation.</abstract>
    <parentTitle language="eng">Information Resources Management Journal</parentTitle>
    <subTitle language="eng">Organizational Models and Good Practices in Information Technology Nearshoring and Offshoring</subTitle>
    <identifier type="doi">10.4018/IRMJ.373322</identifier>
    <identifier type="issn">1533-7979</identifier>
    <identifier type="urn">urn:nbn:de:bvb:898-opus4-80406</identifier>
    <note>Corresponding author der OTH Regensburg: Markus Westner</note>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <enrichment key="opus.source">publish</enrichment>
    <enrichment key="CorrespondingAuthor">Westner, Markus</enrichment>
    <licence>Creative Commons - CC BY - Namensnennung 4.0 International</licence>
    <author>Markus Westner</author>
    <author>Matthias Reicheneder</author>
    <author>Markus Matschi</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Internationale Arbeitsteilung</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Organisationsstruktur</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT-Nearshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT-Offshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Global IT-Teams</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Organizational Models</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Distributed Work</value>
    </subject>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="oaweg" number="">Gold Open Access- Erstveröffentlichung in einem/als Open-Access-Medium</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="oaweg" number="">Corresponding author der OTH Regensburg</collection>
    <collection role="funding" number="">Publikationsfonds der OTH Regensburg</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
    <collection role="DFGFachsystematik" number="1">Ingenieurwissenschaften</collection>
    <thesisPublisher>Ostbayerische Technische Hochschule Regensburg</thesisPublisher>
    <file>https://opus4.kobv.de/opus4-oth-regensburg/files/8040/Westner_IRMJ_IGI_2025.pdf</file>
  </doc>
  <doc>
    <id>2015</id>
    <completedYear/>
    <publishedYear>2021</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>111</pageFirst>
    <pageLast>123</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Linking IT assets and competitive advantage - IT capabilities of servitized business models</title>
    <abstract language="eng">This paper connects research from business model innovation and information systems by exploring critical IT capabilities for servitized business models. The adoption of servitized business models is a major business model innovation strategy. At the same time, digitalization drives the evolution of IT capabilities at these business models. Scholars argue that it remains unclear how IT capabilities enable servitized business models to build a competitive advantage by achieving cost advantages or differentiation. This paper explores IT capabilities that enable building a competitive advantage for servitized business models based on a qualitative analysis of multiple published case studies. The authors identify configurations of IT capabilities among servitized business models. The findings contribute to servitization research by exploring IT capabilities&#13;
and how they are combined among servitized business models.&#13;
The insights help practitioners deploy digital technologies and IT&#13;
assets effectively as building blocks of IT capabilities to advance&#13;
their servitized business model.</abstract>
    <parentTitle language="eng">34th Bled eConference Digital Support from Crisis to Progressive Change: June 27 - 30, 2021, Online: Conference Proceedings</parentTitle>
    <identifier type="isbn">978-961-286-485-9</identifier>
    <identifier type="url">https://press.um.si/index.php/ump/catalog/book/581</identifier>
    <identifier type="urn">urn:nbn:de:bvb:898-opus4-20158</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <licence>Creative Commons - CC BY - Namensnennung 4.0 International</licence>
    <author>Christoph Brosig</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>resource-based view</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT capability</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>digital servitization</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>competitive advantage</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Geschäftsmodell</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Innovation</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Hybrides Leistungsbündel</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <collection role="ddc" number="000">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="ddc" number="658">Allgemeines Management</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16315">Information und Kommunikation</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
    <thesisPublisher>Ostbayerische Technische Hochschule Regensburg</thesisPublisher>
    <file>https://opus4.kobv.de/opus4-oth-regensburg/files/2015/581-Ostalo-1594-1-10-20210623.pdf</file>
  </doc>
  <doc>
    <id>24</id>
    <completedYear/>
    <publishedYear>2019</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>78</pageFirst>
    <pageLast>96</pageLast>
    <pageNumber/>
    <edition/>
    <issue>1</issue>
    <volume>36</volume>
    <type>article</type>
    <publisherName>Taylor &amp; Francis</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2019-04-08</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">A Systematic Review of Recent Developments in IT Outsourcing Research</title>
    <abstract language="eng">Incomplete conceptualization of the information technology outsourcing (ITO) literature represents a challenge for navigating extant research and engaging into purposeful academic discourse. We extend the analysis of empirical findings on determinants of ITO decisions, outcomes, and governance. We identify increasing levels of research maturity, analyze effects of 38 new independent variables, highlight contradictory findings, and observe increasing interest in emerging topics such as innovation through ITO and multisourcing.</abstract>
    <parentTitle language="eng">Information Systems Management</parentTitle>
    <identifier type="url">https://doi.org/10.1080/10580530.2018.1553650</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <licence>Keine Lizenz - Es gilt das deutsche Urheberrecht: § 53 UrhG</licence>
    <author>Michael Könning</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Outsourcing</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Literaturbericht</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information Technology</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Outsourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Literature Review</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Sourcing outcomes</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Sourcing decisions</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>32</id>
    <completedYear/>
    <publishedYear>2018</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>764</pageFirst>
    <pageLast>778</pageLast>
    <pageNumber/>
    <edition/>
    <issue>6</issue>
    <volume>30</volume>
    <type>article</type>
    <publisherName>Emerald insight</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2019-11-21</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Enabling digitization by implementing Lean IT</title>
    <abstract language="eng">Purpose&#13;
With the rise of digitization, IT organizations are challenged to provide efficient service delivery and offer innovative digital solutions while maintaining a constant resource capacity. To address this challenge, some IT organizations have adopted Lean Management (LM). Although LM is a standard production mode in manufacturing, it is less familiar to IT organizations. The purpose of this paper is to identify 12 lessons learned from companies who implemented LM in their IT organization (Lean IT) to free up their IT resource capacity from existing day-to-day operations so they could use it to enable their digitization strategy.&#13;
&#13;
Design/methodology/approach&#13;
A case study of two major international companies from different industries. Data were collected from 25 structured interviews.&#13;
&#13;
Findings&#13;
The lessons learned provide insights into how these companies implemented Lean IT, the potential outcomes they aimed for, what they did to achieve those outcomes, how they facilitated the implementation of Lean IT, and restrictions they encountered during the implementation.&#13;
&#13;
Research limitations/implications&#13;
The findings are based on a limited range of IT organizations.&#13;
&#13;
Practical implications&#13;
The lessons learned inform those implementing Lean IT because they explain how companies have implemented Lean IT to facilitate digitization and the benefits and pitfalls they encountered. A comparison of Lean IT and Lean Production shows that LM is transferable to IT organizations if domain specific requirements are respected.&#13;
&#13;
Originality/value&#13;
This paper reports the unique experience of companies implementing Lean IT, which can inform other companies in a similar situation.</abstract>
    <parentTitle language="eng">The TQM Journal</parentTitle>
    <subTitle language="eng">Lessons learned</subTitle>
    <identifier type="url">https://doi.org/10.1108/TQM-02-2018-0026</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>deu</language>
      <type>uncontrolled</type>
      <value>Digitization</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>uncontrolled</type>
      <value>IT management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>uncontrolled</type>
      <value>IT organization</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>uncontrolled</type>
      <value>Lean management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Unternehmen</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Digitalisierung</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>33</id>
    <completedYear/>
    <publishedYear>2018</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>55</pageFirst>
    <pageLast>85</pageLast>
    <pageNumber>16</pageNumber>
    <edition/>
    <issue>1</issue>
    <volume>19</volume>
    <type>article</type>
    <publisherName>Association for Information Systems (AIS)</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Lean Management in IT Organizations</title>
    <abstract language="eng">Lean management (LM) is well established in manufacturing organizations, and LM adoption in service organizations has recently increased. However, we lack research that focuses on the success of lean management implementations in IT organizations (lean IT). This paper contributes to knowledge of the success factors of lean IT implementation and the relative importance of each factor based on the insights of field experts. The experts identified, agreed on, and ranked 12 implementation success factors for lean IT in a Delphi study using the best/worst scaling technique. The most important factors were leadership involvement, change culture and work ethic, employee involvement, and performance management. Factors of intermediate importance were implementation facilitation, training and education, clear vision and direction, long-term focus, communication, and a holistic approach. Least important factors were existing skills, organizational changes/standardization, and financial resources. This paper contributes a more nuanced understanding of the relative importance of lean IT success factors, proposes relationships between them, and comprehensively explains how to use the rigorous best/worst scaling method in a traditional ranking-type Delphi study.</abstract>
    <parentTitle language="eng">Journal of Information Technology Theory and Application (JITTA)</parentTitle>
    <subTitle language="eng">A Ranking-type Delphi Study of Implementation Success Factors</subTitle>
    <identifier type="url">https://aisel.aisnet.org/jitta/vol19/iss1/4/</identifier>
    <identifier type="issn">1532-3416</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <author>Diane Strode</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="ddc" number="6">Technik, Medizin, angewandte Wissenschaften</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16316">Produktion und Systeme</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>76</id>
    <completedYear/>
    <publishedYear>2016</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>1</pageFirst>
    <pageLast>12</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Lean Management of IT Organizations</title>
    <abstract language="eng">Lean Management has been successfully implemented in production organizations since several decades. The study at hand investigates the implementation of Lean Management to IT organizations (Lean IT). The study offers three contributions: First, it explains on a conceptual level how Lean Management can be transferred from production to IT  organizations (philosophy, principles, tools). Second, it provides a theoretical perspective on why Lean IT can be beneficial for IT organizations (IT Slack theory). Third, it provides insights to the  stated research questions (three benefits and three propositions) from an initial case study of an internal IT service provider for a large international insurance company (&gt; US$25 Billion revenue; &gt;20,000 employees; active in &gt;120 countries) and lays out the research methodology and potential focus areas for further studies.</abstract>
    <parentTitle language="eng">Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin,</parentTitle>
    <subTitle language="eng">a Perspective of IT Slack Theory</subTitle>
    <identifier type="url">https://aisel.aisnet.org/icis2016/ManagingIS/Presentations/1/</identifier>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean IT</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT Slack theory</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Implementation</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application development and maintenance</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>78</id>
    <completedYear/>
    <publishedYear>2016</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>1</pageFirst>
    <pageLast>10</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Towards a Taxonomy for Shadow IT</title>
    <abstract language="eng">In a comprehensive literature review, we identified 21 different terms used for Shadow IT related concepts. This variety makes it difficult to identify related research and build upon it. To address this ambiguity, we reduce the different terms to six distinct concepts by developing a taxonomy and examining their relation¬ships. We do so by using a rigorous iterative methodology to identify common characteristics and to classify terms along them. By clustering the results, we derive and visualize the taxonomy. The identified concepts are Feral Practices, Workarounds, Shadow IT, Shadow Systems, Un-enacted Projects, and Shadow Sourcing. We elaborate on the concepts along their characteristics and clearly define and delimit them. As a result, we create a guide for their usage, increase search- and comparability, and unify existing knowledge.</abstract>
    <parentTitle language="eng">Proceedings of the 22nd Americas Conference on Information Systems (AMCIS 2016), San Diego, August 11-14</parentTitle>
    <identifier type="url">https://aisel.aisnet.org/amcis2016/EndUser/Presentations/3/</identifier>
    <author>Andreas Kopper</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Shadow IT</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Shadow systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Shadow sourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Feral practices</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Workarounds</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Taxonomy</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Terminology</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Datensicherung</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Taxonomie</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Literaturbericht</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>82</id>
    <completedYear/>
    <publishedYear>2015</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber>16</pageNumber>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
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    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Lean Management of IT Organizations</title>
    <abstract language="eng">Lean  Management  has  been successfully applied  by  companies around the  world,  mainly  in production/manufacturing functions. Recently, the  interest to investigate a wider application of Lean  Management especially in service functions increased. However, it is not clear how Lean Management can be applied to IT organizations. Therefore, this study aims to provide an overview on common characteristics and future research directions. A literature review on existing scholarly research from January 2004 to June 2014 is conducted. Using a database-driven search approach, a total of 1,206 research contributions are found of which 49 were identified as relevant. Results indicate a low theory grounding of mostly formulative and interpretative research items. This implies that research on Lean Management of IT organizations is still at its nascent state. Content-wise, five research themes emerge. The majority of research investigates IT organizations in a role to support Lean Management in production/manufacturing functions (determining “what to work on”), therefore more research on how Lean Management can be applied to IT organizations themselves (determining “how to work”) could be beneficial. Future research could also try to build on Change  Management theories, as the implementation of Lean Management is of transformational character.</abstract>
    <parentTitle language="eng">Proceedings of the 19th Pacific Asia Conference in Information Systems (PACIS 2015), Singapore, Jul 5-9</parentTitle>
    <subTitle language="eng">A Literature Review</subTitle>
    <identifier type="url">https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1084&amp;context=pacis2015</identifier>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean IT</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean knowledge work</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean services</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application development</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application maintenance</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Infrastructure services</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>81</id>
    <completedYear/>
    <publishedYear>2015</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>1</pageFirst>
    <pageLast>17</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Lean Management of IT Organizations</title>
    <abstract language="eng">Lean Management has been successfully applied in production/manufacturing functions since more than four decades. Recently, the interest to investigate Lean Management also in service functions increased. Therefore, this  study aims to (1) Consolidate critical success factors (CSFs) for the implementation  of Lean Management of IT organizations; and (2) Describe a theoretical foundation for these CSFs. With respect to (1) a database-driven search was conducted. CSFs then were extracted and categorized. In total 13 CSF groups were assigned to three dimensions: Mindset and behavior; Organization and skills; and Process  facilitation and performance  management. To  understand  underlying  mechanisms  better,  and with respect to (2) we related existing (IS) theory to identified groups of CSFs. Especially, five theoretical concepts are discussed: Absorptive capacity, Agency theory, Cognitive dissonance, Dynamic capabilities, and System  dynamics.  Future research needs to validate the results of (1) and (2) empirically in IT functions.</abstract>
    <parentTitle language="eng">Proceedings of the 21th Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 13-15</parentTitle>
    <subTitle language="eng">Implementation Success Factors and Theoretical Foundation</subTitle>
    <identifier type="url">https://aisel.aisnet.org/amcis2015/StrategicUse/GeneralPresentations/3/</identifier>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean IT</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>critical success factors</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean knowledge work</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean services</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application development</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application maintenance</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Infrastructure services</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Erfolgsfaktor</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>84</id>
    <completedYear/>
    <publishedYear>2009</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>3104</pageFirst>
    <pageLast>3116</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Antecedents of success in IS offshoring projects</title>
    <abstract language="eng">The paper presents a research model and a measurement instrument for a research-in-progress study on the antecedents of success in IS offshoring projects. In this empirical-confirmatory study, we intend to  analyse  the  impact  of  the  constructs  “offshoring  expertise”,  “trust  in  offshore  service  provider”, “project  suitability”,  “knowledge  transfer”,  and  “liaison  quality”  on  offshore  project  success. Constructs  and  indicators  are  derived  from  an  extensive  literature  review.  We  plan  to  formulate  a structural  equation  model  and  to  test  it  using  partial  least  squares  (PLS)  as  an  analysis  technique. Our research model addresses the paucity of research that quantitatively examines offshoring success.</abstract>
    <parentTitle language="eng">Proceedings of the 17th European Conference on Information Systems (ECIS 2009), Verona</parentTitle>
    <subTitle language="eng">Proposal for an empirical research study</subTitle>
    <identifier type="url">https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1272&amp;context=ecis2009</identifier>
    <author>Markus Westner</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Methode der partiellen kleinsten Quadrate</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Outsourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Project success</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Partial least squares</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othpublikationsherkunft" number="">Externe Publikationen</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>94</id>
    <completedYear/>
    <publishedYear>2007</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>workingpaper</type>
    <publisherName/>
    <publisherPlace>Dresden</publisherPlace>
    <creatingCorporation/>
    <contributingCorporation>TU Dresden</contributingCorporation>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2019-12-12</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Information systems offshoring</title>
    <subTitle language="eng">A review of the literature</subTitle>
    <identifier type="url">https://fis.tu-dresden.de/portal/de/publications/information-systems-offshoring--a-review-of-the-literature(9fa44cab-24a3-4150-9ed0-cd73bec92d17).html</identifier>
    <enrichment key="OtherSeries">Dresdner Beiträge zur Wirtschaftsinformatik ; 51/07</enrichment>
    <licence>Keine Lizenz - Es gilt das deutsche Urheberrecht: § 53 UrhG</licence>
    <author>Markus Westner</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Offshoring</value>
    </subject>
    <collection role="ddc" number="004">Datenverarbeitung; Informatik</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othpublikationsherkunft" number="">Externe Publikationen</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>91</id>
    <completedYear/>
    <publishedYear>2017</publishedYear>
    <thesisYearAccepted/>
    <language>deu</language>
    <pageFirst>87</pageFirst>
    <pageLast>92</pageLast>
    <pageNumber/>
    <edition/>
    <issue>1</issue>
    <volume/>
    <type>article</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2019-12-12</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="deu">Lean IT</title>
    <parentTitle language="deu">WISU - Das Wirtschaftsstudium</parentTitle>
    <subTitle language="deu">Lean Management in IT-Organisationen</subTitle>
    <author>Susanne Strahringer</author>
    <author>Markus Westner</author>
    <author>Jörn Kobus</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <collection role="ddc" number="004">Datenverarbeitung; Informatik</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>640</id>
    <completedYear/>
    <publishedYear>2020</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>84</pageFirst>
    <pageLast>93</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName>IEEE</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2020-08-19</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Revisiting the Concept of IT Capabilities in the Era of Digitalization</title>
    <abstract language="eng">In the era of digitalization, companies review how to build competitive advantage drawing on their capabilities. In this context, the paper revisits the concept of IT capabilities. We summarize the “canonical” body of literature to characterize how leading scholars conceptualized and differentiated IT capabilities and then we show how new types of IT capabilities (for example, rising from SMACIT technologies) relate to this. We find that the resource-based view is still leading in how to conceptualize IT capabilities. However, an alternative perspective on IT assets is emerging, looking at it from the angle of digital technologies as stacks. Digital technologies form the foundation for a new technology-driven perspective on IT capabilities. This new view complements the established differentiation of IT capabilities considering IT infrastructure flexibility, IT management, and IT personnel capability. Both perspectives describe the explorative and exploitative nature of IT capabilities. This paper helps scholars and practitioners to clearly distinguish different perspectives of IT capabilities on how to build a competitive advantage from IT today.</abstract>
    <parentTitle language="eng">2020 IEEE 22nd Conference on Business Informatics (CBI 2020): Antwerp, Belgium, 22-24 June 2020, proceedings</parentTitle>
    <identifier type="doi">10.1109/CBI49978.2020.00017</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <licence>Keine Lizenz - Es gilt das deutsche Urheberrecht: § 53 UrhG</licence>
    <author>Christoph Brosig</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Digital technologies</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT capabilities</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Resource-based view</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Digitalisierung</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Fähigkeit</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Kompetenz</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Ressourcenorientierter Ansatz</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Wettbewerbsvorteil</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>30</id>
    <completedYear/>
    <publishedYear>2018</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>53</pageFirst>
    <pageLast>71</pageLast>
    <pageNumber/>
    <edition/>
    <issue>2</issue>
    <volume>9</volume>
    <type>article</type>
    <publisherName>IGI Global</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>2019-11-21</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Shadow IT and Business-Managed IT: A Conceptual Framework and Empirical Illustration</title>
    <abstract language="eng">Research on Shadow IT is facing a conceptual dilemma in cases where previously “covert” systems developed by business entities are integrated in the organizational IT management. These systems become visible, are thus not “in the shadows” anymore, and subsequently do not fit to existing definitions of Shadow IT. Practice shows that some information systems share characteristics of Shadow IT but are created openly in alignment with the IT organization. This paper proposes the term “Business-managed IT” to describe “overt” information systems developed or managed by business entities and distinguishes it from Shadow IT by illustrating case vignettes. Accordingly,our contribution is to suggest a concept and its delineation against other concepts. In this way, IS researchers interested in IT originated from or maintained by business entities can construct theories with a wider scope of application that are at the same time more specific to practical problems. In addition, the terminology allows to value potentially innovative developments by business entities more adequately.</abstract>
    <parentTitle language="eng">International Journal of IT/Business Alignment and Governance (IJITBAG)</parentTitle>
    <identifier type="doi">10.4018/IJITBAG.2018070104</identifier>
    <identifier type="old">1947-962X</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <enrichment key="ConferenceStatement">Proceedings of the European Conference on Information Systems (ECIS 2018), Portsmouth, UK</enrichment>
    <author>Andreas Kopper</author>
    <author>Daniel Fürstenau</author>
    <author>Stephan Zimmermann</author>
    <author>Stefan Klotz</author>
    <author>Christopher Rentrop</author>
    <author>Hannes Rothe</author>
    <author>Susanne Strahringer</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Alignment</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Business-managed IT</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT governance</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Shadow IT</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Unternehmen</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Datensicherung</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Organizational IT management</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
</export-example>
