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  <doc>
    <id>83</id>
    <completedYear/>
    <publishedYear>2015</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>1</pageFirst>
    <pageLast>15</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Knowledge Transfer in IS Offshoring</title>
    <abstract language="eng">IS offshoring research regarding knowledge transfer processes, roles involved, as well as influencing factors is characterized by its diverse and heterogeneous nature. Covering the last fifteen years of IS offshoring research, this paper provides a consolidated view of the field of study. It presents a generic knowledge transfer process consisting of four stages and five milestones. These stages are characterized and evaluated according to their relevance for knowledge transfer, the types of knowledge transferred, the main activities and methods for transfer and testing, as well as the goals pursued. Furthermore, we aggregate the diverse literature findings relating to individuals who facilitate knowledge transfer processes into a general role. We label this role “offshore coordinator” and present its core tasks and necessary skills. In addition, we identify and cluster core factors that influence success or failure of knowledge transfer. In summary, our study answers calls to discontinue with empirically derived definitions in favor of theory-based conceptualization of the IS offshoring research field with respect to knowledge transfer processes, roles, and success factors. Future studies can build on these results and examine questions with respect to particular characteristics of knowledge transfer processes and their influencing success and failure factors.</abstract>
    <parentTitle language="eng">Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015) Singapore, July 5-9</parentTitle>
    <subTitle language="eng">Processes, Roles, and Success Factors</subTitle>
    <identifier type="url">https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1046&amp;context=pacis2015</identifier>
    <identifier type="urn">urn:nbn:de:bvb:898-opus4-835</identifier>
    <author>Artur Strasser</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Knowledge transfer</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Knowledge management</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Betriebliches Informationssystem</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Wissensmanagement</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
    <thesisPublisher>Ostbayerische Technische Hochschule Regensburg</thesisPublisher>
    <file>https://opus4.kobv.de/opus4-oth-regensburg/files/83/JSIT Westner Knowledge transfer in IS offshoring.pdf</file>
  </doc>
  <doc>
    <id>36</id>
    <completedYear/>
    <publishedYear>2015</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>70</pageFirst>
    <pageLast>142</pageLast>
    <pageNumber/>
    <edition/>
    <issue>2</issue>
    <volume>26</volume>
    <type>article</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Information systems offshoring</title>
    <abstract language="eng">An increasing amount of IS offshoring research has been published during the last four years. This paper presents a comprehensive view of the field of study from a managerial point of view. It provides a consolidated view of the field of study between 2010 and 2013 based on a manual search comprising 69 selected journals and 9 conferences, as well as a search using 6 journal databases. The literature review ensures continuity of research by connecting to a comprehensive literature analysis covering the  years 1999 to 2009. This way it  consolidates and critically reflects the state of the research of the  last 14 years. Overall, we compiled 95 relevant publications originating from leading IS journals and IS conference proceedings. The results indicate that IS offshoring research is largely non-theory  based, using almost entirely empirical data and interpretive research methods and -to a smaller extent -positivist research designs. The ISO research of the last 14 years focuses on the implementation stages "how" and "outcome" while the pre-implementation-stages “why”, “what”, and “which” are comparatively sparsely researched. Future studies  should apply a more theory-driven approach with a greater attention  on  pre-implementation aspects of information systems offshoring. In addition, future research should investigate the special nature of near- and onshoring, captive offshoring as well asagile (project) management techniques suitable for ISO.</abstract>
    <parentTitle language="eng">Journal of Information Technology Management</parentTitle>
    <subTitle language="eng">Results of a systematic literature review</subTitle>
    <identifier type="url">http://jitm.ubalt.edu/XXVI-2/article5.pdf</identifier>
    <author>Artur Strasser</author>
    <author>Markus Westner</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Betriebliches Informationssystem</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Literaturbericht</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Nearshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Literature review</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>34</id>
    <completedYear/>
    <publishedYear>2018</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>62</pageFirst>
    <pageLast>78</pageLast>
    <pageNumber/>
    <edition/>
    <issue>1</issue>
    <volume>29</volume>
    <type>article</type>
    <publisherName>University of Tehran</publisherName>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Information Systems Backsourcing</title>
    <abstract language="eng">Information  systems  backsourcing describes  the transferof  previously  outsourced  activities,  assets,  or  personnel back to the originating companyto  regain  ownership  and  control.  While  there  is much  research on  information  systems outsourcing,  the topic  of  backsourcing information  systemsis  still  an  emerging  research  area. Therefore,  ourpaper aims to explore and synthesizethe existing literature  on information  systemsbacksourcing,  since  there  is  no  exhaustiveliteraturereview  of  the  state  of  the  research to  our  knowledge available yet. In  this  paper,  wecreate a  framework  to  structure  the existing  research  along  the overallbacksourcing  process.  We identifydifferent  motivators, such  asexpectation  gaps, orinternal  and  external  organizational  changes, leading  towards  a  backsourcing  decision,  and  factors  positively  or  negatively influencing  this  decision.  Additionally,  we  derive  implementation  success  factors based  on  the  existing  literature to  guide companies  through  the  backsourcing  process.We  also  differentiate  the  term  backsourcing  from  related,  sometimes synonymously  used  terms,  by  emphasizing  the  change  of  ownership  back  to  the  company  of  originas the main  criterion.Additionally, we discuss opportunities for future research in the field of information systems backsourcing.</abstract>
    <parentTitle language="eng">Journal of Information Technology Management</parentTitle>
    <subTitle language="eng">A Literature Review</subTitle>
    <identifier type="url">http://jitm.ubalt.edu/XXIX-1/article4.pdf</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <author>Benedikt von Bary</author>
    <author>Markus Westner</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Betriebliches Informationssystem</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Insourcing</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Literaturbericht</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Backsourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Backshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Reshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Inshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Literature review</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>52</id>
    <completedYear/>
    <publishedYear>2008</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>16</pageFirst>
    <pageLast>34</pageLast>
    <pageNumber/>
    <edition/>
    <issue>4</issue>
    <volume>19</volume>
    <type>article</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Evaluation criteria for selecting offshoring candidates</title>
    <abstract language="eng">The  identification  of  suitable  applications  or  projects  is  a  main  initial  step  in  any  software  development  or maintenance  related  IS  offshoring  arrangement.  This  paper  examines  evaluation  criteria  and  their  importance  for  selecting application  or  project  candidates  for  offshoring.  Based  on  a  literature  analysis  and  interviews  with  47  experts  from  36 different German companies describing 64 case examples, we find that in contrast to the literature, “size”, “codification”, and “language”  are  perceived  as  important  selection  criteria  by  experts.  Case  examples  additionally  show  that  “business specificity”  seems  to  be  a  main  reason  for  application  or  project  failures,  that  “business  criticality”  appears  to  be  less important  than  suggested  by  the  literature,  and  that  adequate “size” might be a necessary prerequisite, but seems not to be a sufficient criterion for an application’s or project’s suitability for offshoring. These differences in comparison to findings from the literature may be explained by cultural and language differences.</abstract>
    <parentTitle language="eng">Journal of Information Technology Management</parentTitle>
    <subTitle language="eng">An analysis of practices in German businesses</subTitle>
    <identifier type="url">http://jitm.ubalt.edu/XIX-4/article2.pdf</identifier>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Nearshoring</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Outsourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>What to offshore</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Selection criteria</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Betriebliches Informationssystem</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Offshoring</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Projekt</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Evaluation</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>60</id>
    <completedYear/>
    <publishedYear>2018</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>40</pageFirst>
    <pageLast>49</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Do researchers investigate what practitioners deem relevant?</title>
    <abstract language="eng">There is a common understanding amongst academics that information systems (IS) research sometimes has limited relevance for practitioners. This can be explained by the fact that research lags behind the fast moving IS environment, has limited practical applicability and is hard to access. We have focused on the research area of IS backsourcing, and analyzed practitioner literature to increase our understanding of topics of interest for practitioners, to determine a potential gap between academic and practitioner literature, and to identify future research directions in this field. We observed that most publications are either news or background articles, focusing on describing backsourcing cases. Additionally, we identified four recurring themes, namely reasons for backsourcing, presentation of survey results, discussion of industry trends, and backsourcing success stories. The main reasons identified to trigger backsourcing decisions are cost savings, quality improvements, and increasing control and flexibility. By comparing our findings with academic literature on IS backsourcing, we conclude that generally both literature types cover similar topics. However, researchers have a more formulative or interpretive focus than the often descriptive practitioner literature. Academic literature also examines a broader range of topics, while practitioner literature has a narrower focus. Additionally, we observe one difference regarding applied terminology: while researchers employ the term backsourcing, practitioners mostly use back in-house or insourcing. Our paper contributes to facilitating the exchange between academics and practitioners, presents topics to consider when aiming to increase practical relevance and provides researchers with concrete directions for future research within the field of IS backsourcing.</abstract>
    <parentTitle language="eng">Proceedings of the 20th IEEE International Conference on Business Informatics (IEEE CBI 2018): Vienna, Austria, 11-14 July</parentTitle>
    <subTitle language="eng">Gaps between research and practice in the field of information systems backsourcing</subTitle>
    <identifier type="doi">10.1109/CBI.2018.00014</identifier>
    <enrichment key="BegutachtungStatus">peer-reviewed</enrichment>
    <author>Benedikt von Bary</author>
    <author>Markus Westner</author>
    <author>Susanne Strahringer</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Betriebliches Informationssystem</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Backsourcing</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Anwendung</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Literaturbericht</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Backsourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Practical applicability</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>86</id>
    <completedYear/>
    <publishedYear>2019</publishedYear>
    <thesisYearAccepted/>
    <language>deu</language>
    <pageFirst>702</pageFirst>
    <pageLast>706</pageLast>
    <pageNumber/>
    <edition/>
    <issue>6</issue>
    <volume/>
    <type>article</type>
    <publisherName>Lange ; Mohr</publisherName>
    <publisherPlace>Düsseldorf ; Tübingen</publisherPlace>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="deu">IT-Backsourcing</title>
    <abstract language="eng">The importance of information systems (IS) for companies has grown rapidly over the recent years. For example, companies from various industries are focusing their efforts to digitize business models, to adopt agile forms of collaboration, and to leverage automation of routine tasks. This forces companies to review their IS sourcing strategies and to potentially consider alternatives for current outsourcing contracts.&#13;
&#13;
One potential option could be to backsource IS services currently performed by external vendors. Based on empirical observations, previous academics defined it as the repatriation of all assets, activities, and skills needed to perform IS services back in-house, which had been outsourced previously to one or multiple vendors. The distinctive characteristic of backsourcing is the change in ownership back to the mother organization. This distinguishes the term backsourcing from similar terms, e.g., backshoring, reshoring, or relocating, which rather focus on the change in location of the service delivery. At the initial sourcing decision, the strategy to outsource an IS service was considered most promising. However, certain developments both inside the company, but also on a broader industry level may lead to a re-evaluation of the situation and thus to an adjustment of the original sourcing strategy.&#13;
&#13;
Over the last years, there has been a strong increase in cloud-based services and a shift towards the deployment of standardized, almost “industrialized” applications as services. Before, large companies leveraged their size in realizing economies of scale within their sourcing volumes. The raise of cloud computing as well as standardization of service delivery decreased those benefits and led towards a decline in large outsourcing contracts across a variety of services and a growth of multi-sourcing of individual IS services from the respective “best-in-breed” vendors for shorter time periods. Besides sourcing the best vendor for each service, companies that implement multi-sourcing strategies additionally aim for cost benefits due to an increased competition between vendors, and an increase in agility and adaptability.&#13;
&#13;
At the same time, a move towards multi-sourcing strategies with shorter contract durations leads to an increase in so-called “second generation sourcing decisions”, namely whether to continue outsourcing a respective service or to bring the service back in-house. Given the developments within the IS environment, this research projects aims at understanding why IS services are backsourced and which factors influence a company’s decision to backsource an IS service.</abstract>
    <parentTitle language="deu">Das Wirtschaftsstudium : wisu</parentTitle>
    <author>Susanne Strahringer</author>
    <author>Markus Westner</author>
    <author>Benedikt von Bary</author>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Betriebliches Informationssystem</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Insourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>IT-Backsourcing</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Outsourcing</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>uncontrolled</type>
      <value>Rückverlagerung</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>uncontrolled</type>
      <value>Auslagerung</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
  <doc>
    <id>82</id>
    <completedYear/>
    <publishedYear>2015</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst/>
    <pageLast/>
    <pageNumber>16</pageNumber>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
    <publishedDate>--</publishedDate>
    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Lean Management of IT Organizations</title>
    <abstract language="eng">Lean  Management  has  been successfully applied  by  companies around the  world,  mainly  in production/manufacturing functions. Recently, the  interest to investigate a wider application of Lean  Management especially in service functions increased. However, it is not clear how Lean Management can be applied to IT organizations. Therefore, this study aims to provide an overview on common characteristics and future research directions. A literature review on existing scholarly research from January 2004 to June 2014 is conducted. Using a database-driven search approach, a total of 1,206 research contributions are found of which 49 were identified as relevant. Results indicate a low theory grounding of mostly formulative and interpretative research items. This implies that research on Lean Management of IT organizations is still at its nascent state. Content-wise, five research themes emerge. The majority of research investigates IT organizations in a role to support Lean Management in production/manufacturing functions (determining “what to work on”), therefore more research on how Lean Management can be applied to IT organizations themselves (determining “how to work”) could be beneficial. Future research could also try to build on Change  Management theories, as the implementation of Lean Management is of transformational character.</abstract>
    <parentTitle language="eng">Proceedings of the 19th Pacific Asia Conference in Information Systems (PACIS 2015), Singapore, Jul 5-9</parentTitle>
    <subTitle language="eng">A Literature Review</subTitle>
    <identifier type="url">https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1084&amp;context=pacis2015</identifier>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean IT</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information systems</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean knowledge work</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean services</value>
    </subject>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application development</value>
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      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application maintenance</value>
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    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Infrastructure services</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
    </subject>
    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Informationstechnik</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
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  <doc>
    <id>81</id>
    <completedYear/>
    <publishedYear>2015</publishedYear>
    <thesisYearAccepted/>
    <language>eng</language>
    <pageFirst>1</pageFirst>
    <pageLast>17</pageLast>
    <pageNumber/>
    <edition/>
    <issue/>
    <volume/>
    <type>conferenceobject</type>
    <publisherName/>
    <publisherPlace/>
    <creatingCorporation/>
    <contributingCorporation/>
    <belongsToBibliography>0</belongsToBibliography>
    <completedDate>--</completedDate>
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    <thesisDateAccepted>--</thesisDateAccepted>
    <title language="eng">Lean Management of IT Organizations</title>
    <abstract language="eng">Lean Management has been successfully applied in production/manufacturing functions since more than four decades. Recently, the interest to investigate Lean Management also in service functions increased. Therefore, this  study aims to (1) Consolidate critical success factors (CSFs) for the implementation  of Lean Management of IT organizations; and (2) Describe a theoretical foundation for these CSFs. With respect to (1) a database-driven search was conducted. CSFs then were extracted and categorized. In total 13 CSF groups were assigned to three dimensions: Mindset and behavior; Organization and skills; and Process  facilitation and performance  management. To  understand  underlying  mechanisms  better,  and with respect to (2) we related existing (IS) theory to identified groups of CSFs. Especially, five theoretical concepts are discussed: Absorptive capacity, Agency theory, Cognitive dissonance, Dynamic capabilities, and System  dynamics.  Future research needs to validate the results of (1) and (2) empirically in IT functions.</abstract>
    <parentTitle language="eng">Proceedings of the 21th Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 13-15</parentTitle>
    <subTitle language="eng">Implementation Success Factors and Theoretical Foundation</subTitle>
    <identifier type="url">https://aisel.aisnet.org/amcis2015/StrategicUse/GeneralPresentations/3/</identifier>
    <author>Jörn Kobus</author>
    <author>Markus Westner</author>
    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean Management</value>
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    <subject>
      <language>eng</language>
      <type>uncontrolled</type>
      <value>Lean IT</value>
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      <language>eng</language>
      <type>uncontrolled</type>
      <value>Information technology</value>
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      <value>Information systems</value>
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      <value>critical success factors</value>
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      <value>Lean knowledge work</value>
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      <type>uncontrolled</type>
      <value>Lean services</value>
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      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application development</value>
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      <language>eng</language>
      <type>uncontrolled</type>
      <value>Application maintenance</value>
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      <language>eng</language>
      <type>uncontrolled</type>
      <value>Infrastructure services</value>
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      <language>deu</language>
      <type>swd</type>
      <value>Lean Management</value>
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      <value>Informationstechnik</value>
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    <subject>
      <language>deu</language>
      <type>swd</type>
      <value>Erfolgsfaktor</value>
    </subject>
    <collection role="ddc" number="0">Informatik, Informationswissenschaft, allgemeine Werke</collection>
    <collection role="institutes" number="FakIM">Fakultät Informatik und Mathematik</collection>
    <collection role="othforschungsschwerpunkt" number="16311">Digitalisierung</collection>
    <collection role="institutes" number="">Labor Regensburg Strategic IT Management (ReSITM)</collection>
  </doc>
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